Get away for a night!
Posted Jan 30, 2017
Upon pulling up to the hotel, we were greeting by hundreds of teenagers and early adults, the lobby was a sea of them. Went to register and was told they were here for the weekend. There goes the quiet night!!!. We were given a room on the 22nd floor overlooking river, nice view but queen size bed not the king we paid for. Went out and about, enjoyed lunch over at Copley Place and came back to use pool. You could not even see the water as there were so many people in it. Went to bar for a cocktail which was nice and relaxing. Tried to have a early night but between the girls next to use slamming doors till after midnight and the running up and down the halls didn't happen. Set alarm for 6am so we could use the pool, that was very nice. When we checked out it was 25 minutes to get elevator to go to lobby!!! I understand they had a convention but when I told them upon checking in we were looking for a little R&R why in a hotel that large would you put us in the middle of it.
Comment from Hotel Management
Feb 2, 2017 by AngeVen, Hotel Management
Thank you for staying with us. I am so sorry that your relaxing evening was disrupted by the current group in house. It's always our aim to make sure that our guests are comfortable and we clearly missed the mark during your stay.
We do hope that you will choose to stay with us again so that we may provide that relaxing evening.