Ratings based on 815 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Anniversary weekend

Posted Jan 8, 2017
The Bostonian was by far one of the best hotels we have ever stayed in! The staff we're so kind in every aspect. It was our anniversary and the general manager made sure we had a very special visit, thanks Robert! Beyond that all staff made sure everything was perfect. Can't beat the location and view. Room service very good as well. Can't think of anything to improve. When in Boston, would never start anywhere else!
Comment from Hotel Management
Jan 9, 2017 by Mary K, Hotel Management
Thank you for the wonderful review Christina! I am so glad you enjoyed your anniversary stay at our hotel. I hope to see you and your partner back in Boston again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Posted Jan 4, 2017
This hotel was amazing. The room was huge with the comfiest bed I ever slept in. The bathroom was huge too with a super relaxing tub and shower. There was also a really cute little vanity tucked away for me to do my makeup at which I loved. 10/10!
Comment from Hotel Management
Jan 9, 2017 by Mary K, Hotel Management
Thank you for the great feedback! I am glad you were pleased with your room. I hope you come visit us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, Alabama

Heart of Boston

Posted Dec 26, 2016
You can't get any closer to everything you'll want to see! It's on the Freedom Trail! Awesome in every respect.
Comment from Hotel Management
Dec 27, 2016 by Mary K, Hotel Management
Hi Amy! Thanks for the great review. I am glad you had fun here in Boston!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Friendly staff & great location.

Posted Dec 26, 2016
Pros: Location!
We wanted a weekend getaway to celebrate the Christmas holiday. Fanuel Hall across the street offered lots of restaurants and a light/music show, so the Bostonian was perfect. Nice view of the city from our room, but really loud because we were across from the Rock & Roll Hall of Fame and Friday night activity. It was much better Christmas Eve. I would probably just ask for a room on the other side of the hotel in the future.
Comment from Hotel Management
Dec 27, 2016 by Mary K, Hotel Management
Hi Jen! Thank you for your feedback. I am so glad to hear you enjoyed your holidays while staying at The Bostonian. Faneuil Hall is very exciting this time of year and it certainly is a great place to be for Christmas. Thank you for visiting and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Very convenient location, great accommodations

Posted Dec 20, 2016
Pros: Location, cleanliness, friendliness of staff. Breakfast at hotel restaurant was good and reasonably priced.
Cons: $50 for one night of parking is steep, but typical for Boston.
Location: Close to TD Center, right across the street from Quincy Market. Great location.
Stayed here for the first time as we were in Boston to attend a concert at the TD Center. We were able to walk (10 minutes) to the concert venue as well as to dinner (10 minutes) in the North End. Staff was very helpful in giving directions, room was very clean.
Comment from Hotel Management
Dec 21, 2016 by Mary K, Hotel Management
Good afternoon! Thank you for the detailed feedback. The restaurant staff was happy to hear that you were so pleased with your breakfast. I hope you had a great time at your concert and come back again son!
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Close to all major attractions downtown.

Posted Dec 15, 2016
Took a 24 hr personal retreat. Wonderful place to stay to get away, spend some personal time with my, close to great restaurants, shopping, attractions.
Comment from Hotel Management
Dec 15, 2016 by Mary K, Hotel Management
Hi Barry! Thank you for the review. I hope we'll see you again at The Bostonian!
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Nice hotel and great location.

Posted Dec 14, 2016
Pros: The hotel was very clean, cozy and welcoming. And the location was perfect.
Location: he hotel's location is perfect for exploring Boston's downtown. Across from historic Quincy Market and Faneuil Hall. No shortage of restaurants around
The hotel's location is perfect for exploring Boston's downtown. Across from historic Quincy Market and Faneuil Hall, within walking distance from New England Aquarium and the Harbor. We went in winter time for a hockey game and could not be happier with location. There is no shortage of restaurants/bars around the hotel. I would highly recommend to stay there whether you are in town for business or pleasure.
Comment from Hotel Management
Dec 15, 2016 by Mary K, Hotel Management
Hi KT! Thank you for the review. Your feedback is very important to us. I am glad you enjoyed your stay! I hope you'll come back someday!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and hote.

Posted Dec 12, 2016
Only one complaint, we ended up in a room without a view. The hotel is in a great location with a fantastic staff.
Comment from Hotel Management
Dec 15, 2016 by Mary K, Hotel Management
Hello! I am so sorry you were not happy with the view from your room. Next time you stay here, please mention this to us and we will ensure you get a great room. Thank you for the feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from cape cod

Excellent hotel and location

Posted Dec 12, 2016
Everything was perfect. Great location across from Faneuil Hall.
Comment from Hotel Management
Dec 15, 2016 by Mary K, Hotel Management
Thank you for your feedback. I hope we have the pleasure of hosting you again soon .
3 out of 5
by A verified traveler

Posted Dec 12, 2016
Nice hotel but I got charged for opening the mini bar.
Comment from Hotel Management
Dec 17, 2016 by Mary K, Hotel Management
Hello! Thank you for your feedback. I am glad you enjoyed our hotel. Our minibar has a motion sensor, so taking an item out will automatically charge your to your bill. Please contact the hotel so we can refund you for this. My apologies and I hope we can get this sorted out for you soon!