Ratings based on 723 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
Well positioned in Harvard square. Hotel is attractive, well maintained. Rooms are immaculate and the staff attentive. A solid 4 to 5 star.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fitchburg

Great Hotel

Posted Aug 24, 2015
Pros: I felt at home and the staff were very helpful & friendly at all times. No waiting in long lines and the hotel is very clean.
Cons: I was entirely satisfied and they should keep up the good job.
Location: The location is very convenient to the trains, park, museums or the city of Boston.
The hotel atmosphere is amazing, location is perfect , very close to train station, restaurants and many other stores. I liked their mirror TV in the bathroom. Bed is very comfortable, wireless internet is fast and they have a mini bar & snack bar in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Harvard University

Posted Aug 20, 2015
We had an enjoyable stay at the Charles Hotel. This hotel is situated in Harvard Square. There are many restaurants nearby and the subway station is only a few steps away.
3 out of 5
by A verified traveler

It is an OK hotel.

Posted Aug 20, 2015
Pros: Location. It is near Harvard.
Cons: The bathtub plug was broken.
1. The bathtub plug was broken. 2. They do not provide any complimentary water, coffee and tea. This is not normal for this level of hotel. Their price tag is not small. Overall, I am not very happy with the stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, KS

Nice hotel next to Harvard

Posted Aug 9, 2015
Everything was excellent. Hotel was within walking distance to Harvard and many restaurants. Legal Seafood was excellent. Hotel restaurant was above average. The only thing that we disliked was there was no coffee or tea machine in the room or ice machine in the hotel. Everything was by room service, which was ok, just annoying late at night. There was also construction going on next to it making walking and crossing the street more difficult with young children. Booking through Expedia gave better deal.
2 out of 5
Recommended
for Families
by A verified traveler from Chicago, Illinois

Nice Hotel near Harvard

Posted Aug 6, 2015
Pros: The hotel was very close to Harvard and made our college visit experience easy and comfortable.
Cons: I was satisfied with everything.
Location: The hotel is near Harvard, so it's ideal for college visits and shopping.
The hotel was very clean and nice. All of the staff was very kind and helpful. They offered to help with everything from towels to luggage to finding locations in Boston and using the public transportation. I felt very well taken care of. From checking in to checking out, I experienced no problems and the entire process was easy and stress-free. I recommend staying in this hotel if you are visiting Harvard because it is very close to the square and all of the shops and sights Cambridge has to offer. The staff will help with any questions you could possibly have.
5 out of 5
Recommended
for Everyone
by A verified traveler from México, D.F.

Es un hotel muy integral cómodo y bonito

Posted Jul 31, 2015
Pros: Aparte del gran servicio, su perfecta ubicación y lugares cercanos con buena comida y compras.
Cons: Que en los restaurantes pueda ser más accesible la combinación de alimentos, que si el restaurante lo tiene, te lo puedan ofrecer.l
Location: Muchos lugares para comer y hacer compras, además de lugares bonitos para disfrutarlos caminando.
Es un gran hotel digno de la gran ciudad donde está ubicado, cómodo, bonito, con un gran personal y grandes servicios, su personal siempre atento y a la altura para darnos lo mejor para que nuestra estancia siempre sea agradable y confortable, espero regresar pronto.
4 out of 5
Recommended
for Everyone
by A verified traveler

Construction

Posted Jul 17, 2015
Only problem was construction adjacent to the hotel. Nothing they can do but it was bothersome and you should be aware if the disruption.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Jul 13, 2015
Pros: Staff was very accommodating. Great location, good restaurants, very clean and welcoming. The room was very comfortable and quiet.
Location: Good location with plenty of restaurants and shopping nearby. And of course it is very close to Harvard University.
This is a first class hotel with all of the amenities that we needed.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

Lovely hotel

Posted Jul 6, 2015
Would have been ideal if there had been a queen and a single or two queens available.