Ratings based on 1,372 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance to Fenway

Posted Aug 22, 2015
Shower head had a lot of water pressure. Very friendly hotel staff. Rooftop pool was awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler

地下鉄に近いアクセスの良いホテル

Posted Aug 22, 2015
Pros: アクセスが良い点
Cons: プリファードメンバーズカードを提示したにも関わらず、ポイントが加算されていない。 トイレットペーパーの予備が備えられておらず、毎回ハウスキーピングに持ってきてもらわなければならなかったこと。
目の前に地下鉄プルデンシャルの駅があり、どこへ行くにも便利でした。設備は若干古いですが、滞在は快適でした。
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Comfortable room great location

Posted Aug 19, 2015
Having not known a thing about Boston before coming, we took a guess with booking the hotel. We weren't let down, not only is the hotel close to shops, restaurants and transport, it is a quiet, spacious, comfortable establishment. Our room was huge, quiet, and comfortable. Worth the guess we made.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2015
Wonderful experience while in Boston for business.
5 out of 5
Recommended
for Everyone
by A verified traveler

The pool makes it a must for a Boston summer visit

Posted Aug 10, 2015
We have a 12 and 7 yr old, and this is the second summer we've stayed here. We hang at the pool during the day and go into the city later when it's cooler. Missed the umbrellas by the pool this year, though
3 out of 5
Recommended
for Everyone
by A verified traveler

Great rooftop pool

Posted Aug 10, 2015
Nice, but felt charging guests 50 to park was too much. No valet.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

地下鉄プルデンシャル駅、プルデンシャルセンターの目の前 コプリー駅までも徒歩7分。

Posted Aug 8, 2015
窓が大きくて、開放的で清潔で、日本人が良くなれている雰囲気のHotel。ただし、壁が薄くて、防音は皆無。ハウスキーパーが掃除を始める8:00以降はとてもうるさい。 日本人話せる人はいると書かれていたが、見当たらなかった。英語が下手でも根拠良く付き合ってくれた。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Excellent Location. Good Price.

Posted Aug 6, 2015
Pros: The location, the space of the rooms.
At the heart of Boston's Back Bay and right in front of the Prudential lies a great hotel. Great rooms, very clean. Free wireless, plus a very unique roof-top pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, Canada

Central to Everything

Posted Aug 3, 2015
Location: Breakfast place right up the street, very busy place but good value food to start day! Thortons
This hotel is right in center of Back Bay, right off Prudential line, basically a free ride there right from Logan. Check is very easy, room was in great comfortable condition, although no mini bar fridge was found and two lamps didn't work but mysteriously were working after I returned on day 2? The concierge were very helpful and friendly maps, ideas of things to do etc. The place is 20 min walk to Fenway, shopping all around it, T lines take you anywhere in the city, and right over at Hynes convention center you get a direct bus right back to Logan (free if you have the Charlie card pass). They also have a rooftop pool and bar, overlooks the city, the drinks were a little pricey but ok. I had no problems accessing it, sometimes I guess outsiders can book it up. Overall a great hotel and location and service.
2 out of 5
by A verified traveler from London

Nice hotel, let down by noisiness

Posted Aug 3, 2015
Pros: Large enough room, big comfy bed, impressive lobby, friendly staff, rooftop pool.
Cons: Soundproofing - it needs some.
This hotel has everything going for it: friendly staff on the door, on reception etc. Location excellent for walking all over the city. Rooms are a good size and have comfy beds. I was put in a room high up and away from the elevators as requested, however this hardly mattered as you can hear every noise in the corridor, especially doors banging. Not a problem if you're a heavy sleeper but otherwise, it's pretty miserable. Could have asked to change rooms but I daresay the doors are the same all over the hotel.