Ratings based on 891 Verified Reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

The Inn was in the most convenient location for us

Posted May 23, 2017
Pros: See above comment
Cons: Could fix the radiator in 704 and fix water faucet in bath tub. Improve your chef a bit as well ad the staff.
Location: We had our own vehicle but we found uber to be more convenient as they know the area and the eating facilities that handle handicapped persons.
As we had a 96 year old handicapped person with us the location of your facility was terrific. The room facilities were okay one radiator was broken and the bath faucet could not be shut off but all was okay for our needs. The help was pleasant as we are there only 2 nights and we did not require rom cleaning etc. Would stay again but would not use your restaurant - staff was okay and the food was average in its quality.
Comment from Hotel Management
May 26, 2017 by Noah, Hotel Management
We are sorry that your stay did not meet your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshires

Excellent Location

Posted May 11, 2017
If you need to be near the Boston Children's Hospital, Brigham Women's or Harvard Medical this is the most convenient by far.
Comment from Hotel Management
May 11, 2017 by HeatherRose, Hotel Management
Thank you for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Staff

Posted Apr 21, 2017
Our stay for 2 nights at the Hotel while my husband was in the Hospital was filled with extremely helpful employees, a wonderful and clean room within walking distance of the Hospital. We couldn't have asked for anything more as all amenities were perfect and the beds felt like sleeping on a cloud.
Comment from Hotel Management
May 3, 2017 by Noah, Hotel Management
Thank you for sharing those positive comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from l

Good location, very close to all the places.

Posted Apr 7, 2017
My daughter and I went to visit mcphs. This was a very good location. We could walk to Fenway park, prudential center, to train station. The location very quiet despite close to all the hospital and school. The price very affordable. We stay 4 nights.
Comment from Hotel Management
May 3, 2017 by Noah, Hotel Management
Thank you for sharing those positive comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Staying for week in Boston.

Posted Mar 29, 2017
Pros: I liked the cost and convenience to food and travel services.
Cons: Fix the hot water.
Location: The hotel is well situated, especially for those spending time at the Longwood medical area.
I needed a place to stay for an extended stay in Boston. The Longwood Inn was a good choice. The price was reasonable, and the availability of the food court and local transportation nearby made it a great choice. My only issue was that my shower would run out of hot water 3-4 minutes into my shower. But besides that, the staff is very nice, and the room is clean and nicely appointed.
Comment from Hotel Management
Mar 29, 2017 by Noah, Hotel Management
Thank you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Monica, CA

Excellent location and quality facilities.

Posted Mar 29, 2017
Pros: Excellent room design and features.
Location: Close to Fenway Park, Museum of Fine Arts, Isabella Gardiner Museum and Colleges of the Fenway as well as hospitals.
Surprised at how nice and comfortable the room was for the price.
Comment from Hotel Management
Mar 29, 2017 by Noah, Hotel Management
Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to Harvard Medical School

Posted Mar 10, 2017
Good location and fascilities. Walking distancr from trains and Hospital.
Comment from Hotel Management
Mar 15, 2017 by Noah, Hotel Management
Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler from cape cod ma

Close to Boston children's hospital

Posted Mar 1, 2017
Room was clean. The bed was extremely comfortable. I saw no staff other than at check in. Heat wouldn't shut off so room was terribly hot. I also paid extra online so parking would be included. Parking was indeed included, but I received a paper under the door of my room stating parking in February was free and would receive a $25 refund. I never was credited that $25. The hotel is steps away from Boston children's hospital where my son was having an operation. All in all it's a good hotel
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.
4 out of 5
by A verified traveler

Posted Feb 25, 2017 on Hotels
OK - Convenient to Brigham and Women's Hospital
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for your comments , we appreciate your feed back.
3 out of 5
by A verified traveler from Ma

Average

Posted Feb 23, 2017
Clogged bathtub,couldn't take shower more than 1minute without standing in water.toilet didn't flush well.lot of noise from construction and traffic.mild bad smell in the room,couldn't figure it out from what.But good location for my needs,staff friendly.wending machines ,restaurant in hotel.
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.