Ratings based on 886 Verified Reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Staff

Posted Apr 21, 2017
Our stay for 2 nights at the Hotel while my husband was in the Hospital was filled with extremely helpful employees, a wonderful and clean room within walking distance of the Hospital. We couldn't have asked for anything more as all amenities were perfect and the beds felt like sleeping on a cloud.
4 out of 5
Recommended
for Everyone
by A verified traveler from l

Good location, very close to all the places.

Posted Apr 7, 2017
My daughter and I went to visit mcphs. This was a very good location. We could walk to Fenway park, prudential center, to train station. The location very quiet despite close to all the hospital and school. The price very affordable. We stay 4 nights.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Staying for week in Boston.

Posted Mar 29, 2017
Pros: I liked the cost and convenience to food and travel services.
Cons: Fix the hot water.
Location: The hotel is well situated, especially for those spending time at the Longwood medical area.
I needed a place to stay for an extended stay in Boston. The Longwood Inn was a good choice. The price was reasonable, and the availability of the food court and local transportation nearby made it a great choice. My only issue was that my shower would run out of hot water 3-4 minutes into my shower. But besides that, the staff is very nice, and the room is clean and nicely appointed.
Comment from Hotel Management
Mar 29, 2017 by Noah, Hotel Management
Thank you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Monica, CA

Excellent location and quality facilities.

Posted Mar 29, 2017
Pros: Excellent room design and features.
Location: Close to Fenway Park, Museum of Fine Arts, Isabella Gardiner Museum and Colleges of the Fenway as well as hospitals.
Surprised at how nice and comfortable the room was for the price.
Comment from Hotel Management
Mar 29, 2017 by Noah, Hotel Management
Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to Harvard Medical School

Posted Mar 10, 2017
Good location and fascilities. Walking distancr from trains and Hospital.
Comment from Hotel Management
Mar 15, 2017 by Noah, Hotel Management
Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler from cape cod ma

Close to Boston children's hospital

Posted Mar 1, 2017
Room was clean. The bed was extremely comfortable. I saw no staff other than at check in. Heat wouldn't shut off so room was terribly hot. I also paid extra online so parking would be included. Parking was indeed included, but I received a paper under the door of my room stating parking in February was free and would receive a $25 refund. I never was credited that $25. The hotel is steps away from Boston children's hospital where my son was having an operation. All in all it's a good hotel
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.
3 out of 5
by A verified traveler from Ma

Average

Posted Feb 23, 2017
Clogged bathtub,couldn't take shower more than 1minute without standing in water.toilet didn't flush well.lot of noise from construction and traffic.mild bad smell in the room,couldn't figure it out from what.But good location for my needs,staff friendly.wending machines ,restaurant in hotel.
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.
3 out of 5
by A verified traveler from Boston

Posted Feb 15, 2017
I only stayed at this hotel because it was the closest to work during a snowstorm. I've stayed here before, and always find it rather depressing--the hallways are long and dark. The onsite restaurant service took forever, when all I wanted was a quick bite. For the price, there were several more stylish, upscale hotels available, but, alas, the location landed me--again--at this hotel.
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenience to Children's Hospital.

Posted Feb 12, 2017
This was our second stay there. Had blizzard our first day. Convenient walk to hospital even in snow. Very accommodating. Excellent service from staff. Food Court and CVS within the building. Excellent dinner and service in their restaurant on a very busy snowy night. Will use them again on next trip in April.
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.
4 out of 5
Recommended
for Other
by A verified traveler from Massachusetts

Exactly what we needed

Posted Feb 12, 2017
Pros: Close to hospital
Location: Needed access to hospital
Staff is very helpful and available. Accommodated our suitcases prior to check in and after checkout. Very informed about area
Comment from Hotel Management
Mar 6, 2017 by Noah, Hotel Management
Thank you for your comments , we appreciate your feed back.