Ratings based on 899 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Good location for health services

Posted Jun 5, 2017
This hotel was the closest to my destination of Harvard Medical School. The room was spacious, very clean, bright and quiet. The most difficult task was finding other than fast food in the area, however, that was easily solved by walking close to a half mile. Staff were very friendly and helpful.
Comment from Hotel Management
Jun 7, 2017 by Noah, Hotel Management
Thank you for your positive comments
4 out of 5
Recommended
for Everyone
by A verified traveler

Location was optimal.

Posted Jun 4, 2017
Pros: The location and the quietness of the room.
Cons: If the password required to access the Internet is scheduled to change, please inform hotel guests who may need to use that password of that fact.
Location: I came to Boston for a class reunion, which was held about a block from the hotel.
I checked in the afternoon of 31 May and checked out the morning of 3 June. No hotel official mentioned that the password for the hotel's Internet access is changed monthly. Thus, I did not know that the Internet access password the front desk issued when I checked in would not provide access on 1 June. When I informed the front desk about the functionless password, a hotel official explained that the password was changed monthly and informed me of the new password. Unfortunately, the new password did not work before I left the hotel at 7:55 AM. When I returned after 4:00 PM that afternoon the new password did permit access to the Internet.
Comment from Hotel Management
Jun 7, 2017 by Noah, Hotel Management
Thank you for your comments. I will share your thoughts on the lack of communication regarding the internet password with the rest of the Front Desk staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks, AK

Great place to stay.

Posted Jun 4, 2017
Convenient location... close to Bostons Childrens Hospital, above a food court, has a restaurant and bar and 3 blocks from the T. For the best deal call the hotel directly, it was more expensive using Expedia. Specially if you have hospital appointments, hotel has a hospital rate. Clean, comfortable rooms. Highly recommend.
Comment from Hotel Management
Jun 7, 2017 by Noah, Hotel Management
Thank you for your comments
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

The Inn was in the most convenient location for us

Posted May 23, 2017
Pros: See above comment
Cons: Could fix the radiator in 704 and fix water faucet in bath tub. Improve your chef a bit as well ad the staff.
Location: We had our own vehicle but we found uber to be more convenient as they know the area and the eating facilities that handle handicapped persons.
As we had a 96 year old handicapped person with us the location of your facility was terrific. The room facilities were okay one radiator was broken and the bath faucet could not be shut off but all was okay for our needs. The help was pleasant as we are there only 2 nights and we did not require rom cleaning etc. Would stay again but would not use your restaurant - staff was okay and the food was average in its quality.
Comment from Hotel Management
May 26, 2017 by Noah, Hotel Management
We are sorry that your stay did not meet your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshires

Excellent Location

Posted May 11, 2017
If you need to be near the Boston Children's Hospital, Brigham Women's or Harvard Medical this is the most convenient by far.
Comment from Hotel Management
May 11, 2017 by HeatherRose, Hotel Management
Thank you for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Staff

Posted Apr 21, 2017
Our stay for 2 nights at the Hotel while my husband was in the Hospital was filled with extremely helpful employees, a wonderful and clean room within walking distance of the Hospital. We couldn't have asked for anything more as all amenities were perfect and the beds felt like sleeping on a cloud.
Comment from Hotel Management
May 3, 2017 by Noah, Hotel Management
Thank you for sharing those positive comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from l

Good location, very close to all the places.

Posted Apr 7, 2017
My daughter and I went to visit mcphs. This was a very good location. We could walk to Fenway park, prudential center, to train station. The location very quiet despite close to all the hospital and school. The price very affordable. We stay 4 nights.
Comment from Hotel Management
May 3, 2017 by Noah, Hotel Management
Thank you for sharing those positive comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Staying for week in Boston.

Posted Mar 29, 2017
Pros: I liked the cost and convenience to food and travel services.
Cons: Fix the hot water.
Location: The hotel is well situated, especially for those spending time at the Longwood medical area.
I needed a place to stay for an extended stay in Boston. The Longwood Inn was a good choice. The price was reasonable, and the availability of the food court and local transportation nearby made it a great choice. My only issue was that my shower would run out of hot water 3-4 minutes into my shower. But besides that, the staff is very nice, and the room is clean and nicely appointed.
Comment from Hotel Management
Mar 29, 2017 by Noah, Hotel Management
Thank you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Monica, CA

Excellent location and quality facilities.

Posted Mar 29, 2017
Pros: Excellent room design and features.
Location: Close to Fenway Park, Museum of Fine Arts, Isabella Gardiner Museum and Colleges of the Fenway as well as hospitals.
Surprised at how nice and comfortable the room was for the price.
Comment from Hotel Management
Mar 29, 2017 by Noah, Hotel Management
Thank you for your comments.
3 out of 5
by A verified traveler

Okay stay

Posted Mar 20, 2017 on Hotels
The room was clean but the bed and pillows were not comfortable at all!! Horrible! It was also very noisy as well being near the hospital. Lots of sirens during the night however, if you're in need of being close to the hospitals it is in walking distance which was what I needed.
Comment from Hotel Management
Mar 29, 2017
Thank you for your comments.