Ratings based on 1,733 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Peaceful stay

Posted Jul 15, 2016
Pros: Everything except hotel is not close to main area. Beautiful hotel in a quiet part of town. You can walk or take a cab.
Cons: Nothing
Location: In a quiet business area. Only had less than 24 hrs in town so dined in North End.
Only had less than 24 hrs for a business trip. Great hotel and staff. Was hoping to go the the chocolate event but found out it's only on Saturdays and not in July and August. I guess I'll have to plan another trip for this event since I'm a chocoholic.
5 out of 5
by A verified traveler from Pasadena, CA

Downtown Area

Posted Jul 7, 2016
Pros: Convenient to food and shopping and things to do.
Cons: I did not drive, but when my friend picked me up the next day she was going to Valet her car for a while and no one was out there.
Location: There is a lot of history here and we walked down the Freedom Trail. We saw Paul Revere's home, Sang Yankee Doodle Dandy with a drummer and flutist..
I was just there one night. But it was easy to get around. The hotel is near the center of the Freedom Trail. There was a lot going on for the 4th of July weekend.
5 out of 5
by A verified traveler

Great hotel

Posted May 6, 2016
The staff was exceptional, the location was great and very close to the financial district. The room was smaller but we'll appointed and clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 25, 2016 on Hotels
5 out of 5
by A verified traveler

great service

Posted Apr 24, 2016
the hotel staff were very friendly and helpful. turndown service is definitely one of the best I have seen. housekeeping does excellent job.
5 out of 5
by A verified traveler

Posted Apr 20, 2016 on Hotels
Excellent service!
4 out of 5
by Jennifer

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2016 on Hotels
4 out of 5
by Amneris

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
5 out of 5
by A verified traveler

Great service, great location!

Posted Apr 12, 2016
In town for a concert at the garden and an early flight the next morning. The front desk staff were helpful and efficient. They even got me a cup of coffee to go in the morning when I was rushed to catch my flight. walking distance to the garden and a very short drive to the airport.