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Overview of The Lenox Hotel Boston

Photo gallery

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

The Lenox Hotel Boston

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCopley Square5 min walk
    Popular LocationFenway Park18 min walk
    Popular LocationBoston Common19 min walk
    AirportBoston, MA (BOS-Logan Intl.)17 min drive

Choose dates to view prices

Junior Suite, 2 Queen Beds

4.8/5 guest room rating
  • City view
  • Sleeps 6
  • 2 Queen Beds

Classic Room, 1 Queen Bed

4.7/5 guest room rating
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Queen Beds, Fireplace

4.5/5 guest room rating
  • City view
  • Sleeps 6
  • 2 Queen Beds

Executive Room, Fireplace

5/5 guest room rating
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Queen Beds

4.8/5 guest room rating
  • City view
  • Sleeps 5
  • 2 Queen Beds

Junior Suite, 1 King Bed

4.6/5 guest room rating
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

4.8/5 guest room rating
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Boston

In the city center, The Lenox Hotel Boston is in Boston's Back Bay neighborhood, an area with great shopping. Boston Opera House and Boston Museum of Fine Arts are cultural highlights, and some of the area's popular attractions include Museum of Science and New England Aquarium. Consider Brighton Music Hall for a night out, and don't miss USS Constitution Museum if you're traveling with kids. Take an opportunity to explore the area for water adventures such as boat tours.
Popular Location

What's nearby

  • Newbury Street - 1 min walk
  • Boston Marathon Finish Line - 1 min walk
  • Copley Square - 5 min walk
  • Fenway Park - 18 min walk
  • Boston Common - 19 min walk

Getting around

  • Copley Station - 2 min walk
  • Boston-Back Bay Station - 6 min walk
  • Logan International Airport (BOS) - 16 min drive

Restaurants

  • Globe Bar & Cafe — 4 min walk
  • MET Back Bay — 4 min walk
  • OAK Long Bar + Kitchen — 4 min walk
  • Fogo de chao — 4 min walk
  • Back Bay Social Club — 4 min walk

About this property

The Lenox Hotel Boston

Family-friendly Boston hotel in Back Bay, walk to Copley Place
3 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. All 214 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. 24-hour room service, refrigerators, and free newspapers are among the other amenities available to guests.
The Lenox Hotel Boston offers 214 accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 53 per day; includes in/out privileges)
  • Extended parking on site (USD 53 per night)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 20-50 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Greek
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
1 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Extended parking fee: USD 53 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015530350
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Boston Hotel Lenox
Boston Lenox
Boston Lenox Hotel
Hotel Lenox
Hotel Lenox Boston
Lenox Boston
Lenox Boston Hotel
Lenox Hotel
Lenox Hotel Boston
The Lenox Hotel Boston Hotel
The Lenox Hotel Boston Boston
The Lenox Hotel Boston Hotel Boston

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 779 out of 975 reviews
5 - Excellent 80%
Rating 4 - Good. 157 out of 975 reviews
4 - Good 16%
Rating 3 - Okay. 25 out of 975 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 975 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 975 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the Lenox for the first time for our child's college graduation and it did not disappoint! The lobby was beautiful and the rooms were very clean and comfortable. The staff from the front desk to the doormen to the housekeeping were all courteous and anxious to help with whatever you may have needed. Would def recommend!!
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The Lenox is a very classic and classy "turn of the century" type of property. The only thing I was displeased with was that only one of the elevators was working, and because of Covid, some of the other guests were being really dramatic/passive-aggressive about riding the elevator with other people or waiting for it.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the LENOX !!!, LOVE THAT IT IS NOT A COOKIE CUTTER HOTEL. SUPER LOCATION, I STAY THERE FOR MERSI EYE CENTER, WALTHAM IS JUST TOO BLAH, GREAT RESTAURANTS AND SHOPPING AT YOUR DOORSTEP. PLEASED THEY ARE PROVIDING HOUSEKEEPING AGAIN!! FRIENDLY STAFF!!
Stayed 5 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old (some say haunted) hotel in a great area of Boston. The hotel has been upgraded but has maintained its charm. Staff is incredibly helpful and friendly. Lots of food and drink available at the hotel and nearby.
Stayed 2 nights in Apr 2021