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Overview of The Lenox Hotel Boston

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Guest reviews

4.7 / 5Exceptional
2,327 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

Popular LocationNewbury Street1 min walk
Popular LocationCopley Place3 min walk
RestaurantNewsfeed Cafe1 min walk
RestaurantDunkin' Donuts1 min walk
AirportBoston, MA (BOS-Logan Intl.)19 min drive

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  • Classic Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Junior Suite, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Superior Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, Fireplace

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 2 Queen Beds, Fireplace

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details

About this area

Boston

In the city center, The Lenox Hotel Boston is in Boston's Back Bay neighborhood, a walkable area with great shopping. Boston Opera House and Boston Museum of Fine Arts are cultural highlights, and some of the area's popular attractions include New England Aquarium and Franklin Park Zoo. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Take an opportunity to explore the area for water adventures such as boat tours.

Visit our Boston travel guide
Map
Popular Location

What's nearby

  • Newbury Street - 1 min walk
  • Copley Place - 3 min walk
  • Copley Square - 5 min walk
  • Hynes Convention Center - 6 min walk
  • Northeastern University - 18 min walk

Getting around

  • Copley Station - 2 min walk
  • Boston-Back Bay Station - 6 min walk
  • Boston, MA (BOS-Logan Intl.) - 19 min drive

Restaurants

  • Newsfeed Cafe - 1 min walk
  • Dunkin' Donuts - 1 min walk
  • Luke's Lobster Back Bay - 1 min walk
  • Stephanie's On Newbury - 1 min walk
  • JOE’s - 2 min walk
Questions about this property?Find answers

About this property

The Lenox Hotel Boston

Family-friendly Boston hotel in Back Bay, walk to Newbury Street
3 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 214 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. 24-hour room service, refrigerators, and free newspapers are among the other amenities available to guests.
The Lenox Hotel Boston offers 214 accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 53 per day
Extended parking: USD 53 per night
Electric car charging station
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:30 AM–11 AM: USD 20-50 per person
3 restaurants
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
Chinese
English
French
Greek
Russian
Spanish
Thai
Vietnamese

Business services

24-hour business center
Computer station
Meeting rooms
Conference space (3000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Heating (climate-controlled)
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable/satellite channels
iPod dock
LCD TV
Pay movies
Premium channels

Food and drink

Free bottled water
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets stay free
Dogs only
1 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.00 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Extended parking fee: USD 53 per night
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - C0015530350.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Boston Hotel Lenox
Boston Lenox
Boston Lenox Hotel
Hotel Lenox
Hotel Lenox Boston
Lenox Boston
Lenox Boston Hotel
Lenox Hotel
Lenox Hotel Boston
The Lenox Hotel Boston Hotel
The Lenox Hotel Boston Boston
The Lenox Hotel Boston Hotel Boston

Frequently asked questions

Guest reviews

4.7
Exceptional
5 - Excellent
1,796
4 - Good
433
3 - Okay
64
2 - Mediocre
27
1 - Poor
7
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Excellent atmosphere and facilities. Loved the restaurant - amazing food. The staff were great and always quick to help with anything you needed. Only tiny issue we had was a dodgy shower and safe not working but they fixdd these within 1hr of us arriving so cant really complain. Lovely hotel in a great location. Would love to stay there again!

      Stayed 5 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      I loved the location of the hotel. Walking distance to a lot of locations we wanted to see. Amazing customer service!

      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Beautiful property and lovely staff. Enjoyed our time here!

      Stayed 1 night in Mar 2020