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The Lenox Hotel Boston

Star Rating
4.5 out of 5

Information

Reviews

4.7 / 5Exceptional
2,249 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Copley Place
    3 min walk
  • Popular Location
    Prudential Tower
    3 min walk
  • Restaurant
    Stephanie's On Newbury
    1 min walk
  • Restaurant
    Abe and Louie's
    3 min walk
  • Airport
    Boston, MA (BOS-Logan Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Room, 2 Queen Beds

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Classic Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Boston

In the city center, The Lenox Hotel Boston is in Boston's Back Bay neighborhood, an area with good airport proximity and shopping. The area's natural beauty can be seen at Boston Public Garden and Boston Common, while Boston Symphony Hall and Boston Opera House are cultural highlights. Traveling with kids? Don't miss New England Aquarium and Franklin Park Zoo. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Copley Station is just steps away and Prudential Station is 6 minutes by foot.

What's nearby

  • Popular Location
    Copley Place - 3 min walk
  • Popular Location
    Prudential Tower - 3 min walk
  • Popular Location
    Hynes Convention Center - 6 min walk
  • Popular Location
    Boston Public Garden - 16 min walk
  • Popular Location
    Northeastern University - 18 min walk

Getting around

  • Copley Station - 2 min walk
  • Boston-Back Bay Station - 6 min walk
  • Boston, MA (BOS-Logan Intl.) - 16 min drive

Restaurants

  • Stephanie's On Newbury — 1 min walk
  • Abe and Louie's — 3 min walk
  • California Pizza Kitchen — 3 min walk
  • Lucca Back Bay — 4 min walk
  • Brasserie JO — 5 min walk

About this property

The Lenox Hotel Boston

Family-friendly Boston hotel in Back Bay, walk to Newbury Street
This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 214 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. 24-hour room service, refrigerators, and free newspapers are among the other amenities available to guests.
The Lenox Hotel Boston offers 214 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and limo/town car service.
A computer station is located on site and wireless Internet access is complimentary. Event facilities measure 3000 square feet (279 square meters). This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and multilingual staff. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.
The Lenox Hotel Boston is a smoke-free property.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 125 per pet, per stay
  • Dogs only
  • 1 per room (up to 40 lbs)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Extended parking fee: USD 53 per night
  • Pet fee: USD 125 per pet, per stay
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Boston Hotel Lenox
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  • The Lenox Hotel Boston Boston
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 53 per day
  • Extended parking: USD 53 per night
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 20-50 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Greek
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (3000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Bicycle rentals
  • Boat tours
  • Health club access

Where to eat

  • Serves breakfast, brunch, and lunch.
4.7

Exceptional

5 - Excellent
1,734
4 - Good
422
3 - Okay
61
2 - Mediocre
24
1 - Poor
8
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire experience was excellent. Everyone was very friendly, helpful and courteous. Room had an amazing view. Pure luxury. Will definitely be staying there again.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional service before I even checked in and beyond when I checked out. Valet parking Amazing. They were very proactive in seeing if there was anything I needed. Any request I had were honored in a timely fashion. We ate at one of their 3 restaurants, Salas, and the dining was Amazing!!! I would highly recommend and I plan to return on my next trip to Boston!

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very classy hotel with very friendly and helpful staff. 2 nice bars inside hotel. Really nice lobby. The location can’t be beat, easy walk to shopping restaurants and sight seeing.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice balance of historic decor and modern amenities

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

A lovely hotel, in a great area. Especially handy for events at Hynes Convention Center (an easy 5 minute walk away). Staff were lovely, really helpful & accommodating, & very knowledgeable with hints & tips about the area. Great in room amenities, & little 'touches' offering fantastic value for money. One negative would be that my room on the 11th floor had a VERY noisy AC/heat system. I am a very heavy sleeper, but if I wasn't, it could have been a major problem.

Stayed 6 nights in Nov 2019

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