Ratings based on 2,077 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great except for delay in check-in

Posted Aug 24, 2015
Great hotel, but we arrived at 4:30, party of 9, with a check-in time of 3:00pm. and only 1 room was ready, and if we took that room it would be away from the other rooms. We had no choice but to take that room so we had a place to go with all our luggage while we waited for the additional rooms to be available. WE were all exhausted after a day of travel and finally able to get to check-in to the other rooms by 5:15, which were on another floor. The rest of our stay was wonderful. Staff is very helpful, especially the Concierge. The doormen are very friendly and prompt with service and overall a very nice stay. The location is perfect for walking to historical sights, Fenway Park, dining, and shopping.
3 out of 5
by A verified traveler from 東京

バックベイは空港にも近く、治安交通の便の良かった。

Posted Aug 23, 2015
全体的に古いという印象。ロビーなどの雰囲気はよいものの、部屋のカーペットは古くて清潔そうではなかった。一番良くない点は、配管が古いせいか、バスルームがとても臭かった。
5 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Nice hotel in back bay.

Posted Aug 19, 2015
Lovely boutique hotel. A block from finish line of Boston marathon. Nice staff. Good room service and clean. The room was large with windows on two walls and had a fireplace.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great boutique hotel

Posted Aug 15, 2015
Excellent service. Interactive and friendly staff. Great location. Second visit to Boston same hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 11, 2015
Could walk to fenway and ALL the great stores. Love newberry street. Hotel restaurants were amazing!
4 out of 5
Recommended
for Everyone
by A verified traveler

Classy old Boston Hotel, nicely kept up

Posted Jul 23, 2015
Pros: The classy old architecture and the friendly and accommodating staff. If something wasn't right, they took care of it immediately.
Cons: Short of a major renovation to increase room size, not much.
Location: Centrally located in Back Bay area. Copley square, Newbury Street, Boston Marathon finish, all in a one block radius. Close to easy public transit.
This is a old hotel but has been nicely maintained and kept up. The staff was the most attentive I have ever encountered in a hotel and were very accommodating. Clean and reasonably priced with a nice central location in the Back Bay area. It is a half-block from the Boston Marathon finish line. Rooms were very clean although a bit small, typical of a hotel that age. Bathroom was tiny but manageable.Beds clean and comfortable. I would recommend this hotel and stay here again.
4 out of 5
by A verified traveler from Odenthal, NRW

Traditionsreiches Hotel in Top-Lage

Posted Jul 19, 2015
Pros: Lage, Ausstattung, Kinderfreundlichkeit (2mal tolle Stofftiere für jeden Kind erhalten!!), Personal sehr professionell.
Cons: Nein
Location: Beste Lage (Back Bay), vereint Moderne mit Historie. Boston Common und Charles River sehr nahe. Empfehlung: "Boston Duck Tours" startet um die Ecke.
Sehr schönes Hotel in zentraler Lage (Back Bay Viertel), viele Sehenswürdigkeiten zu Fuß erreichbar, tolle Restaurants. Personal sehr zuvorkommend. Gute Breakfast / Dining Möglichkeit im Hotel. Bei Mietwagen Valet Parking (mit Zusatzkosten) am besten fest miteinplanen.
5 out of 5
Recommended
for Everyone
by A verified traveler from roc ny

Downtown visiting

Posted Jul 10, 2015
Very nice view, close to shopping center and excellent restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler from v

Beautiful hotel right in the centre of the city

Posted Jul 8, 2015
Wonderful service and attention Clean lovely Only criticism was the air conditioning was way too loud Otherwise an amazing place
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and perfect location

Posted Jul 7, 2015
Great staff and location. Rooms were very clean and comfortable