Ratings based on 2,735 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from new york

Nightmare

Posted Feb 25, 2017
Cons: attitudes of workers
I revered two queen beds. when checking in, hotel said no two queen beds. only one king bed. As I complained, hotel said stay or leave. hotel asked where I booked hotel. I said Expedia. They said Expedia is worse web site and never guaranty room as they show on the site. As I have a kid, I decided to stay because it was already 10 pm. Hotel provided rolling bed with old spring with no cushion. old spring stabs my back all night. couldn't sleep. it was nightmare. I never had this kind of experience. In addition, I never had any problems with Expedia. I will never go The Liberty again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great atmosphere lots to do

Posted Feb 12, 2017
The hotel was beautiful and the staff was so friendly and availble I will definetly be staying there again
3 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville North Carolina

Nice hotel close to stores and restaurants.

Posted Feb 9, 2017
I stayed here to be close to Mass general hospital because my first grand baby was born. I ate at the restaurant onsite and the food and drinks were delicious. My only problem was I wasn't able to be comfortable in the room after seeing stains on my blanket and pillows. The blanket looks like make up and neither my daughter or I wear make up so that cause me to believe the bedding wasn't changed and had to sleep with my clothes on. When checking out I told clerk and showed photos and they did nothing. I still love this hotel and would love to stay again I just need them to check the room and make sure it is clean. I live in North Carolina and will be flying into Boston often to see my granddaughter. I also enjoyed the fashion show.
4 out of 5
Recommended
for Families
by A verified traveler from Southeastern Mass.

Great Hotel! (Don't eat there)

Posted Feb 7, 2017
Pros: The hotel and staff, unbeatable!
Cons: Food too fancy, portions too small, drink and food prices too high.
Location: Right at the foot of Beacon Hill and a great place to stay if you are going to any of the Mass General Hospitals.
Great hotel, great re-hab project of an old jail. In fact everything was perfect except the restaurant was too fancy for its own good. Little tiny portions of overly fancy entrees. I was still hungry afterwards. Even the martinis were weak. But the hotel- Beautiful and the staff- excellent.
Comment from Hotel Management
Feb 7, 2017 by Robert M. , Hotel Management
Thank you for your feedback and your kind words regarding our friendly staff and unique architecture. We hope that you will continue to choose The Liberty on future travels to Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unique and fun

Posted Feb 6, 2017
Close to mgh, beacon hill and a quick 10 minute walk to the td Garden, out 10th floor roomwas spacious and quiet with a view of Mass Eye and Ear. Decor was fun and in keeping with the jailhouse theme. My son and I, in town for a Bruins game, were able to walk to the Garden and plenty of boutique shopping. Neighborhood is very safe. Hotel staff were unobtrusive yet available to help if needed. My son, age 14, loved the vibe of the hotel. We enjoyed a reasonably priced late brunch meal at Clink and later sat in the lobby and had soft drinks- great people watching and free refills. The lobby scene in the evening, as it is used as a nightclub, was vibrant and colorful! Yet our room was peaceful and calm. We adored the Liberty hotel and plan a return trip next Winter. Not your average hotel experience! Don't miss out! If you enjoy an out of the ordinary hotel experience, stay at this hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great Boston hotel!

Posted Feb 4, 2017
In Beacon Hill across from Tstop and close to everything. Gorgeous hotel with fascinating and unexpected history!
Comment from Hotel Management
Feb 7, 2017 by Robert M. , Hotel Management
Thank you for the praise regarding our convenient location and unique history!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
Wonderful stay and very accommodating, attentive staff.
Comment from Hotel Management
Feb 7, 2017 by Robert M. , Hotel Management
Thank you for the kind words regarding our friendly staff, we really appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Posted Jan 30, 2017
Great location, amazing views, champagne at check in, awesome lobby bar on weekends, and a fashion show on Thursday night! Can't wait to go back!
Comment from Hotel Management
Feb 7, 2017 by Robert M. , Hotel Management
Thank you for the complimentary remarks; happy to hear that you were able to enjoy our Fashionably LATE Thursdays event during your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Stayed for the night was very easy to get to and Whole Foods is very close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
Very nice hotel, fullnof character, incidentals are too expensive for the quality