Ratings based on 127 Verified Reviews

4.5 out of 5
80% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by Not Provided from Suburban Bostonite

Not the Ritz experience. We won't be back.

Posted Dec 22, 2015 on Hotels
Doesn't feel like a Ritz. Almost like it's a temporary space until they can create a real Ritz. Lobby is a cramped hallway, restaurant is substandard (breakfast was so "meh" that we skipped on second day even though we pre-paid for it), room was large but no character or charm -- like a big airport hotel. Most of the staff felt like the usual high quality, but also misses here (I was opening front door for people because doormen weren't). Needs a lot of work.
1 out of 5
by Yousuf from Dubai

Posted Dec 20, 2015 on Hotels
I hated it. I changed hotel after spending one night out of 5.
5 out of 5
by Marcus

This traveler left a rating score only Posted Dec 9, 2015 on Hotels
4 out of 5
by Barbara J

This traveler left a rating score only Posted Nov 18, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Terrific hotel close to the Boston Commons park

Posted Nov 9, 2015
Pros: Great location, nice rooms, excellent service. Best gym I've been to.
Location: Boston Commons. Shopping areas are walk-able
This was our second stay at the hotel and it didnt disappoint. Staff super friendly at check in and check out - easy and quick. we got upgraded so stayed at a nice suite - clean and spacious, decent light. bathrooms are generous and you get first class product (I dont care but my wife does). Restaurant downstairs is fine. I wouldnt say great or bad. Service was a little slow but food quality was good. The hotel has a relationship with a giant gym next to it, so the workout facilities are first class in every way. Nicest gym I'd been to in a while. Hotel is on a one way street so it can be a pain to navigate there. parking closeby can be a pain and we valet parked. be sure to allow for a good 15 mins for them to grab your car. Great location, nice hotel, excellent service. I'm a happy customer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2015
Exellent staff, good hotel, no extras, good location
3 out of 5
by A verified traveler

Posted Oct 24, 2015
I expected a 5 star hotel. The room is spacious and comfortable. It was cumbersome fiddle to switch on light when you wake up. I didn't find the best quality for the price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2015 on Hotels
5 out of 5
Recommended
for Families
by Marie L.

Location could not be better!

Posted Aug 21, 2015 on Orbitz
Our family was there for a few days of sightseeing, and we were close to everything! Though my daughter would have loved to have a pool at the hotel, everything else was wonderful!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2015 on Hotels