- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility great staff. Attention to detail and on top of guess needs.
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In the city center, The Ritz-Carlton, Boston is in Boston's Theatre District neighborhood, an area with great shopping. The area's natural beauty can be seen at Boston Common and Boston Public Garden, while New England Aquarium and Franklin Park Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at TD Garden or Fenway Park. Our guests love the hotel's central location.Visit our Boston travel guide
The staff went above and beyond to make our experience special. We were greeted and immediately offered waters (either room temperature or chilled). I brought my two girls with me, ages 3 and 7, and they were presented with a toy cart where they could choose a toy to keep. Finally they organized a scavenger hunt where at the end the girls were given a prize. The property is beautiful and the again I can't say enough about the friendliness of the staff.