Not what you expect when you think Ritz-Carlton
Posted Aug 10, 2016
Nice accomodations and settings for a good 4-star hotel but overall not an unforgetable experience. At the high rates charged, one would expect free wi-fi or free use of the gym, none of which is available. Also, no newspaper was offered to be delivered to the room, even though I had no difficulty in getting one when asking during the morning. Room service was somehow disappointing when I ordered an ice cream that was described on the menu as a sundae and delivered as an off-the-shelf Haagen-Daaz cup. Also, $5 charge for the delivery in the room, something you don't find in many places of this level.
Definitely not what you would expect when booking a Ritz-Carlton stay, especially with the price tag that comes with it. There are many other options as good as this one on much lower rates.