Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Terrific hotel close to the Boston Commons park

Posted Nov 9, 2015
Pros: Great location, nice rooms, excellent service. Best gym I've been to.
Location: Boston Commons. Shopping areas are walk-able
This was our second stay at the hotel and it didnt disappoint. Staff super friendly at check in and check out - easy and quick. we got upgraded so stayed at a nice suite - clean and spacious, decent light. bathrooms are generous and you get first class product (I dont care but my wife does). Restaurant downstairs is fine. I wouldnt say great or bad. Service was a little slow but food quality was good. The hotel has a relationship with a giant gym next to it, so the workout facilities are first class in every way. Nicest gym I'd been to in a while. Hotel is on a one way street so it can be a pain to navigate there. parking closeby can be a pain and we valet parked. be sure to allow for a good 15 mins for them to grab your car. Great location, nice hotel, excellent service. I'm a happy customer.
5 out of 5
Recommended
for Personal Event
by A verified traveler

日本のサービスを知ってると物足りないかも

Posted Nov 9, 2015 on Hotels
ホテルマンの対応は、かなり良いです。 ホテルに入るとフロントはなく、デスクで受付。1階は狭く、日本のイメージとは、ちょっと違います。 荷物も自分で運びました。 あまり英語が話せないのと、チップのことを考えたら自分で運ぶのは嫌ではなかった。 部屋は快適でした。部屋は綺麗、匂いも、音も気にならないです。 日本とは違い、歯ブラシ、スリッパなどはありません。 男の方は髭剃りありませんよ。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2015
Exellent staff, good hotel, no extras, good location
3 out of 5
by A verified traveler

Posted Oct 24, 2015
I expected a 5 star hotel. The room is spacious and comfortable. It was cumbersome fiddle to switch on light when you wake up. I didn't find the best quality for the price.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2015 on Hotels
2 out of 5
Recommended
for Families
by A verified traveler

다른건 다 좋은데 청소부교육이 미숙.

Posted Sep 15, 2015 on Hotels
외출에서돌아왔는데 목욕탕 청소를 전혀 안했음. 팁도 많이 두고갔는데. 1층 레스토랑 음식 아주 맛있음!
5 out of 5
Recommended
for Families
by Marie L.

Location could not be better!

Posted Aug 21, 2015 on Orbitz
Our family was there for a few days of sightseeing, and we were close to everything! Though my daughter would have loved to have a pool at the hotel, everything else was wonderful!
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler

Lovely and great location

Posted Jul 5, 2015
Cons: Check-in response time, valet help at door, holding door open when guests have strollers, etc
Location: Boston Common, not far from Faneuil Hall, lovely
Great luxury suite, responsive staff. Check-in left some responsiveness to be desired, slow valet and registration when we had two kids. Location is great next to the Boston Common park, etc
5 out of 5
Recommended
for Getaway With Friends
by HUI

This traveler left a rating score only Posted Jul 1, 2015 on Hotels