Ratings based on 1,619 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Nice hotel close to downtown area

Posted Jul 15, 2017
Staff was very friendly and room was impeccably clean. Bed was super comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
We usually stay here when visiting Mass Eye and Ear Hospital. Staff is great - easy access to everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland

Easy to get around Boston

Posted Jul 8, 2017
Close to Boston Commons. A five minute walk to the subway. A grocery store less than 1 block.
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Perfect for its purpose.

Posted Jul 8, 2017
Perfectly clean, nice rooms, good restaurant in lobby. Staff is very helpful. Not a 5* luxe hotel, but perfect within its class and price range.
3 out of 5
by A verified traveler from massachuttes

elec problems

Posted Jun 29, 2017
In the bathroom I think there was an electric problem the bathroom light would shut off on its own the plug outlet didn't work.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Hotel, nice location

Posted Jun 13, 2017
Pros: The hotel was clean and comfortable. Also, great location.
Cons: No
Location: Walking distance to Boston Commons, Boston Gardens and the Freedom trail. If you don't want to walk there is a Transit station real close.
A great hotel walking distances to many places. Also very close to Transit station where you can get anywhere. No need for a car!
2 out of 5
by A verified traveler from bermuda

Worst hotel staff

Posted Jun 10, 2017
Was spoken down to by all front deck hotel staff I had interaction with. Took a good 10 minutes to get hot water in the shower. Ordered breakfast off the menu and was obviously given food off the buffet. Would never stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything.

Posted Jun 5, 2017
Nice place to stay - wish that a mini fridge wasn't an extra $20. It should be standard in the room.
3 out of 5
Recommended
for Everyone
by A verified traveler from H

Vacay to Boston.

Posted Jun 3, 2017
Not the best or worst hotel stay. Towels were really worn. Room pleasant and close to great dining and downtown. Great cleaning person! Stocked us up on FREE water. Mostly friendly desk staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mass.

Close to MGH, but rundown & not full service

Posted Jun 2, 2017
Great location, but bathroom was not great (no fan, faulty bath spiget) & no in-room or bar service after 11- disappointing for a central location in major city.