Ratings based on 1,080 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tri-Cities, WA

Clean rooms and friendly staff

Posted Nov 17, 2017
Pros: Clean rooms, friendly staff, great amenities, pool and hot tub
Cons: The hot tub light was so hot it burned my leg, pool area wasn't cleaned overnight, mattress could be softer
Location: Near Seattle (about 25 minutes to downtown), lots of restaurants nearby
The room was awesome - clean and very spacious, and the water bottle was free, unlike many hotels. The amenities (shampoo, soap, etc.) were the highest quality I've seen at a hotel. The mattress wasn't the most comfortable I've used, but it wasn't terrible either. The only real complaint I have is that the pool deck wasn't very clean - a dead bug and some unraveled hair bands were in the same spot the second night as the first!
Comment from Hotel Management
Nov 17, 2017 by Andy- General Manager, Hotel Management
HW, Thank you so much for taking time in sharing your experience with us. I do apologize for the cleanliness of the pool. We have addressed this issue. We look forward in having you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy to get to off the 405!

Posted Nov 14, 2017
Everything was perfect. The beds were a little hard but other than that it was fine & the price was awesome! Close to the highway made it easy to travel.
Comment from Hotel Management
Nov 17, 2017 by Andy Liu - General Manager, Hotel Management
Thank you for the great review. We look forward in having you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellevue, WA

Comfy room, great waffles

Posted Oct 29, 2017
Pros: 2 waffle makers for breakfast, and cinnamon waffles! Quiet location.
Cons: The breakfast area is on the small side, but having 2 waffle makers and great staff made that better. Check in took a long time for some reason.
Location: It's in a quiet spot, so no traffic noise etc. to worry about.
The room was larger than we expected. It was very nice, and the staff were friendly.
Comment from Hotel Management
Oct 30, 2017 by Andy- General Manager, Hotel Management
Richard, Thank you for taking your time in sharing your recent experience with us. I do apologize that the check in process. We will look into to see that it does not happen again in the future. We look forward in having you and your family stay with us again in the future.
2 out of 5
by A verified traveler from Auburn, WA

Dirty bedding but nice staff

Posted Oct 26, 2017
The blanket was missing from the bed. I came in late in the evening and grabbed a spare blanket and found it dirty and stained. In the morning I took a shower and there was blood on the inside of the shower curtain. I told management and they requested I let Expedia know and that they were willing to reimburse my payment. Assistant manager Xy.
Comment from Hotel Management
Oct 28, 2017 by Xy, Hotel Management
Hello Kiley, I would like to again apologize for the issues that you had in your room. I have spoken with Expedia and took care of this. I hope that your next stay with us is more to your expectations that the previous stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2017
Nice place nut could be easier to get food closer. I liks to walk to eats
Comment from Hotel Management
Oct 20, 2017 by Andy Liu-General Manager, Hotel Management
Thank you so much for taking your time to share your experience with us. We look forward in having you stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to 405 and business travel

Posted Sep 29, 2017
Good breakfast, clean facility and rooms. Fast check in and convenient to 405 - near Bother, Belleview or points north. Breakfast and lobby were very nice!
Comment from Hotel Management
Oct 1, 2017 by Andy- General Manager, Hotel Management
Thank you so much for taking time in sharing your experience with us. I am glad to hear that your stay met your expectations. We look forward in having you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location perfect for what we needed at a good oric

Posted Sep 23, 2017
Pros: See below description under location.
Location: Husky football,downtown Seattle activities, decent restaurants, shopping in Bellevue,all at a reasonable cost.
It was the right price ,place to visit friends in Bothell, do activities in Seattle ,shop in Bellevue,and travel to a building site of our new home on whidbey island.
Comment from Hotel Management
Sep 25, 2017 by Andy- General Manager, Hotel Management
Thank you for the lovely review on our hotel. Congratulations on your new home. Hopefully, we can have you stay again with us for a little local getaway.
3 out of 5
by A verified traveler from Puyallup,WA

Nice hotel but not close to any activities

Posted Sep 23, 2017
Bathroom had mold. Bed was hard. Was fine for one night
Comment from Hotel Management
Sep 25, 2017 by Andy Liu - General Manager, Hotel Management
Janna, I do apologize for not meeting your expectations on your recent stay at our property. We are working on remediating the condition issues at our property. Hopefully, we get another opportunity to have you stay with us again in the future and we can exceed your expectations.
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Great place! Great location!

Posted Sep 22, 2017
Pros: Location. Room layout.
Cons: For a light sleeper like me, I always wish the AC units were quieter...
Location: Far from Seattle DT but that how we wanted. Got to see the center and the periphery.
Exactly what we wanted - clean and quiet. Nice people. And even though we got the beginning of the remodel during the last day or so of our stay, the workers were super nice. Coming back for sure!!
Comment from Hotel Management
Sep 25, 2017 by Andy Liu- General Manager, Hotel Management
Oleg, Thank you for the wonderful comments. We look forward in having you and your family stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
The hotel has a great location. The room was spacious & beautiful. We were very comfortable.
Comment from Hotel Management
Sep 25, 2017 by Andy Liu - General Manager, Hotel Management
Thank you for taking time and giving us the great review. We look forward in having you stay with us again in the future.