Ratings based on 899 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent Hotel - close to Montreal

Posted Nov 14, 2017
Pros: Pool and room.
Location: Montreal is a short drive from here but easily accessible.
Good place to stay. Pool was excellent. Breakfast was good. Overall, would go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hôtel

Posted Nov 10, 2017
Good hotel, only problem is the bed where the feet are higher than the head for sleeping
Comment from Hotel Management
Nov 17, 2017 by Claudia Comtois - Représentante des ventes , Hotel Management
Hello, Thank you for sharing your experience with us. We’re sorry that you found the mattress angel uncomfortable. We’ll check the rooms to figure out where this is happening. Occasionally if the bedspread is tucked in too much at the foot of the bed the mattress will slope the wrong way. Rest assured we will do some extra training with our staff to ensure that this doesn’t happen again. We hope to see you again soon. Claudia Comtois Sales Representative
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Pros: comfort and friendly
Cons: renew a little.
Location: restaurants near by
The rooms were nice and staff friendly. I don't have anything else to say.
Comment from Hotel Management
Nov 10, 2017 by Claudia Comtois - Représentante des ventes , Hotel Management
Hello, Thank you for your comment. We make our customer service a priority and are happy that you have experienced it. We will share this information with the front desk staff. Looking forward to seeing you soon. Claudia Comtois, Sales representative
4 out of 5
Recommended
for Everyone
by A verified traveler from PEI

Posted Oct 29, 2017
good hotel !good sevice! Willcomeinns'hotel facilities and condition is goog. I like this hotel.
Comment from Hotel Management
Nov 10, 2017 by Claudia Comtois - Représentante des ventes , Hotel Management
Hello Mevic, Thank you for sharing your comment with us. We are glad that you enjoyed the comfort of our facilities as well as the service. We look forward to see you again soon at Welcominns. Regards, Claudia Comtois – Sales representative
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 20, 2017
Nice hotel, but not many restaurants nearby on a Monday night. We stayed here on our way to Quebec City and it was fine.
Comment from Hotel Management
Nov 1, 2017 by Claudia Comtois - Représentante des ventes , Hotel Management
Hello, We are glad that you enjoyed our facilities. I'm sorry you did not find a restaurant to suit your taste in the twenty they have nearby (less than 5 minute drive from our hotel). Otherwise, our receptionists would have indicated you the way to downtown Montreal which is 15 minutes from us and where you can find a very large amount of quality restaurant. We look forward to see you soon. Claudia Comtois, Sales representative
3 out of 5
by A verified traveler from Hong Kong

Reasonable pricing hotel if need to stay nearby

Posted Oct 15, 2017
The room is clean and tidy, quite spacious. Bed is comfortable and is a good choice to stay if you need to be nearby this area. Good they have free parking too! The only downsize is their complimentary breakfast quality, better take breakfast outside.
Comment from Hotel Management
Oct 18, 2017 by Claudia Comtois, Hotel Management
Hello CKan, Thank you for sharing your comments with us. We are glad that you enjoyed the comfort of our facilities as well as the cleanliness. I’m sorry that you didn’t like our complimentary buffet breakfast, as we offer many hot & cold option to please our guests. Visit us again soon. Regards, Claudia Comtois – Banquets Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Ok hotel 20 min from Biodôme.

Posted Oct 11, 2017
Nice beds. Great to have a window that can be opened. Bathroom below expectation, door would not close and if forced closed would get blocked. Shower gel not available. In-room coffee has a bad taste. Breakfast: same every day, too small variety of cheese and meats, fruits not too fresh. There is a microwave in the hotel, which could be handy. Overall ok-pleasant.
Comment from Hotel Management
Oct 17, 2017 by Banquets Manager , Hotel Management
HI, I’m sorry that your stay didn’t happen the way you wanted. Be assured that we will check our bathroom doors such that this doesn’t happen again. Unfortunately we don’t have shower gel, but our body soap is usually well liked by travelers. I'm sorry you didn’t like the coffee in the room, but we have freshly made coffee at the front desk 24 hours a day which is different. As for breakfast, we thought we would be able to fill every appetite with our variety of products such as sausages, eggs, fruit salad, freshly sliced oranges, cheese, bread, muffins and more. Thank you for your comment on our facilities. We are committed to considering each of your comments. Claudia Comtois, Banquets Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Pros: Since I booked with Expedia, I could not obtain a receipt from the hotel reception at the end of my stay. This complicated the things for me a bit.
Hotel very close to a place I do business with. The surroundings are nice but not too much to do after 8:00pm. There is a mall plaza with some good restaurants at about 15-minute walk from the hotel. The staff is competent and helpful.
Comment from Hotel Management
Oct 5, 2017 by Andrea Gauthier – Sales Manager, Hotel Management
Hello, Thank you for sharing your experience with us. I’m glad that you liked your stay with us and that our staff was helpful. Please note that you booked through Expedia. It’s a booking that is prepaid to Expedia, not to us. Therefore, the receipt is sent by them to you by email. Unfortunately, there is nothing we can do about that process. Come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Posted Sep 23, 2017
was great ,, but when I book on line, I may a mistake on the the date and call 2 minutes later to change the date with the hotel . they were not understanding and wanting to charge full prices instead of the discount rate
Comment from Hotel Management
Oct 3, 2017 by Andrea Gauthier – Sales Manager, Hotel Management
Hello Louis, I’m sorry that you made a mistake and that we couldn’t correct it for you. When a client books a non-refundable rate online, it’s their responsibility to make sure they book the correct date. What’s more, you booked through a third party and need to take up any changes to your booking with them. I’m glad that you appreciated your stay with us despite this situation. Feel free to call us directly or to book through our own website next time and we will be more than happy to assist you with any changes to your bookings. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

Nice hotel close to restaurant

Posted Sep 20, 2017
Good breakfast, a lot on choice.Hotel staff vert nice
Comment from Hotel Management
Sep 22, 2017 by Andrea Gauthier – Sales Manager, Hotel Management
Hello Anne-Marie, Thank you for giving us your comments. I’m glad that you liked our location close to many restaurants, our complimentary buffet breakfast, as well as our staff. It will be our pleasure to have you stay with us again. Regards,