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Reviews of Hotel Cosy

3 out of 5
Hotel Cosy
Rue au-dessus de la Ville 23, Bouillon

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 9 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanlinss, service and location. Also, nearby parking was actually easy to find on the street.
Stayed 1 night in Sep 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diana Dennis
It was a very nice stay. The hotel is very quiet and the staff very helpful and away from the noise of the village below. Diana
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, great base for exploring
What a charming hotel. We loved everything about it. The location was on a hill overlooking the town and a very short walk to everything. Parking was easy right in front of the hote and there was an elevator from the street up to the lobby for our bags. The room itself was very comfortable and very quaint, with a modern, upgraded bathroom. The breakfast was a good spread with boiled eggs, all sorts of bread, cheese and hams, and even pancakes. We sat down in the lobby in the evenings stretched out on the comfy couch drinking beer and reading our books. The owners were very nice and ready to help with local knowledge. This hotel was one of the best values I have found anywhere!

6/10 Okay

Anna, Virginia, USA

Liked: Staff & service
View of castle.
Rainy weather so we were nearly alone the hotel and in the town. Very quiet. Owner was friendly and helpful, but reserved and let us enjoy the quiet.

8/10 Good

Harsharan, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An apt name for a hotel that lives up to its name
This hotel is perched up on a hill with magnificent views of Castle Bouillon. I managed to catch a very beautiful sunset from our room. The room itself was very clean and comfortable. Only thing missing was a bath. That would have kind of completed things in my opinion. But nevertheless it was an extremely comfortable room. The breakfast was alright. We had a meal on one of the nights. I must say it was really delicious but a shame my husband was down with a cold to enjoy it thoroughly so skipped dessert. The service was extremely warm and the owners always greet you with a smile and a warm hello. I would definitely stay at this place again.

10/10 Excellent

Laura, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cosy was very cosy!!
I stayed one night recenly at Hotel Cosy with some friends. the rooms were beautifully decorated and had nice modern bathrooms. the breakfast room was fabulous - decorated in a medieval style. the location of the hotel was amazing - with a beautiful view of the castle. the owner recommended a wonderful restaurant in the town for dinner - which was amazing. all in all we had a wonderful stay at Hotel Cosy - I would go back in a minute.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An attractive hotel with great views.
Well located with superb views of the castle if you book rooms 101 or 102.The elevated position is a bit of a hike up from the town when walking but not really a problem if you take the road. The hotel restaurant is not open every night (September) and the set menu is 40 Euro but the owner/chef does give you a meal to remember so certainly worth trying once. The breakfast is superb with its variety and fresh ingredients, you will not find better. Free parking along the road outside.

10/10 Excellent

J. Burton, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast included
Great room with a view & a bathtub on the top floor of the hotel. A welcoming and helpful proprietor with a good sense of humour; A really excellent breakfast included in the price.

8/10 Good

Thérèse

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Ivo

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2023

6/10 Okay

SARTIINI

Stayed 1 night in Mar 2023

4/10 Poor

Christophe

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Une simple nuit passée. Chambre simple. Petit déjeuner: bien à part la présence du chat des propriétaires dans le restaurant sans surveillance! Les restaurants de la ville sont quasi tous fermés le lundi et mardi, pas de possibilités de manger à l'hôtel! L'appareil pour payer ne fonctionne pas.
Stayed 1 night in Jan 2023

8/10 Good

Rita

Stayed 1 night in Sep 2022

8/10 Good

Carole

Stayed 1 night in Aug 2022

8/10 Good

Hervé

Stayed 1 night in Jul 2022

10/10 Excellent

Abdelmajid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue splendide,personnel très accueillant, très propre.
Stayed 2 nights in Dec 2021

6/10 Okay

Marc

Stayed 1 night in Aug 2021

8/10 Good

Kobe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

rafael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this accommodation
We had a bad experience here. Staff is impersonal, not friendly - and this is a family run business. Issues: first, if you travel with elderly people or disabled, avoid! No accessibility. Breakfast would be good, but the coffee is made early and let resting over a warm surface - when guests are served, it's cold. The facility has a espresso machine, we saw the owner having his coffee there, but we were not offered a hot drink! The rooms are nice, but there are service issues. We found the bed linen kind of dirty, with other people's hair everywhere! Bad impression, disgusting. There was no housekeeping service one day, with no further explanation or apologies. Cleaning service didn't wash glasses, or take trash away, for example. Bed linen and towels should be better. And one last comment or advice: avoid the meals - they are too expensive for the local standards, and nothing special to justify. I was sorry we didn't do proper research. It would be better to stay in Sedan. Bouillon is for just one or two days.
Stayed 4 nights in Jan 2020
Response from Owner on Jan 24, 2020
We can only say avoid these guests...

8/10 Good

Lars-Ola

Stayed 2 nights in Oct 2019

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jolie chambre. petit déjeuner très correct. Escalier permettant d'accéder aux chambres un peu rude. pas pour les personnes âgées. Personnel très aimable.
Stayed 1 night in Oct 2019

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

MARTIAL

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
la galère.
Un accueil plus que froid, pas de courant. après la mise en place d'une génératrice (bruyante) , les choses se sont- un peu arrangées mais, la wifi est restée fantomatique.
Stayed 1 night in Oct 2019
Response from Hotel Cosy on Oct 12, 2019
quel honte! en effet force majeur avec une coupure de toute la zone et une mise en place d'un groupe, veuillez bien vous plaindre cher ORES, avec lesquelles on a du se battre afind d'avoir tout quand meme regle... de comme quoi on l'a fait expres, franchement ... le fantome dans cette histoire c'est vous meme... honteux! pas de respect pour les operatuers d hotel en difficultes...

10/10 Excellent

GUERIN MARIANNE FOSTIER D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour, tant au point de vue de la chambre que du repas
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from The Owner on Dec 10, 2018
Hi, Who is this and what was the problem because we do not accept 1 on 5 ratings from an anonymous guest that doesn't even give an explanation. Thanks for clarifying

8/10 Good

Bruno, Verviers

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hôtel au calme
Le + sur les hauteurs de Bouillon donc très calme, bain jaccuzi agréable, personnel sympathique. Par contre la chambre, vue sur l'escalier de secours et sur un mur. Pièces fort humides, moisissure sur les fenêtres de la chambre ainsi qu'un peu dans la salle de bain. Style vieillot et sombre.
Stayed 1 night in Sep 2018

10/10 Excellent

Nathalie, Baccarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé en dominant la ville
Hôtel très bien. Très bon accueil et petit déjeuner exceptionnel servi dans un cadre qui ne l'est pas moins 👍
Stayed 1 night in Aug 2018

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Torsten Due

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimitet, ægthed og en fantastisk udsigt.
Hotellet var præcis alt det, vi havde brug for...Belgien kan godt virke som et helvede af motorveje, industri og spedition, men Bouillon i Ardennerne, hvor Hotel Cosy ligger udgør et fredfyldt og smukt alternativ. Det at hotellet er relativt lille giver en intimitet, der sammen med en helt fantastisk udsigt, en venlig og imødekommende betjening samt en morgenbuffet med friske råvarer gjorde, at vores ophold gør, at vi stærk overvejer at vende tilbage samt særdeles gerne anbefaler det til andre.
Stayed 1 night in Jul 2018

10/10 Excellent

Gauthier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu avec une vue sur bouillon remarquable. Très bon déjeuner. Je recommande
Stayed 1 night in May 2018

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Service irréprochable Chambre spacieuse et confortable Petit déjeuner copieux et varié Très très calme Vue splendide sur la Semois et le château fort

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangenaam hotel met prachtig panorama.
Prachtig gelegen hotel met panoramisch zicht op Bouillon. Heel vriendelijke ontvangst. Mooie kamer (supplement voor zicht op de stad is de moeite waard). Zeer verzorgd en uitgebreid ontbijt. Heerlijk avondmaal in het restaurant van het hotel. Voor herhaling vatbaar.

10/10 Excellent

Raf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima hotel
prima - lekker ontbijt - heel behulpzame eigenaars
Stayed 1 night in Oct 2017

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Less than average hotel/room - nice breakfast
We stayed at this hotel at the end of a 3 week tour along a number of small mid-upscale hotels in France and Switzerland. We had booked it has a "superior" room in a "boutique" hotel, as this is how it is marketed. At first sight upon arrival, it looked like the nice and cosy hotel you see on the pictures. The welcoming by an older man was super friendly. The room itself was large, it had a kitchen, and was furnished with an incoherent set of furniture. It looked a bit old/worn out. The bathroom was big, yet smelly by lack of ventilation. Even though we have a cat ourselves, I did not like the omnipresent cats of the hotel. They were on the reception desk, hanging around in the bar area, and God knows where else :-),and caused a bad smell, despite the number of lavender bags everywhere to avoid this. I can imagine that you don't notice the smell when living there, but coming from outside, it was a bit bizarre. Also the sofa in our room seemed to have been ruined by them (see pictures) Anyway, because of the cats, we decided not to have dinner in the hotel restaurant. Breakfast was great, really. Enough choice, without it being excessive. Excellent. I wonder whether we would have felt better in another room and without the cats, but now, and after almost 3 weeks in nicer rooms/hotels at a similar/lower price, we found the room overpriced, and would rather opt for the neighbouring one next time.

6/10 Okay

jean philippe, bar le duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dommage que la chambre donne sur l'arrière
il est regrettable que systématiquement les chambres réservées en ligne donnent sur l'arrière des Etablissements sans que l'on en soit informés à la réservation

8/10 Good

Frede, Næstved, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service og hyggeligt. Lidt besværlige adgangsforhold og smal stejl trappe til værelserne. Ikke handicapvenlige trapper, besværligt med stor kuffert!

8/10 Good

Verified traveler

Liked: Staff & service
WE sympa avec une jolie vue,Accueil chaleureux et petit dej vraiment très complet

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hervé, France

Liked: Cleanliness, staff & service
Disliked: Room comfort
Déçu
hotel plus vieillot que sur les photos;La chambre mériterait une remise à niveau tant déco que mobilier.La literie est mauvaise (trop molle);l'isolation phonique inexistante (on entend les voisins parler,bruits de tuyauterie pénibles,passage dans le couloir,etc...) Bon petit dejeuner varié et complet mais ne convient pas à tous car démarrant qu'à 8 heures! Bref,ne mérite pas sa note de 4.5/5

10/10 Excellent

isabelle, SOUAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour à Bouillon.
visite de Bouillon,visite nocturne du château et canoé.

6/10 Okay

patricia, lille

Liked: Cleanliness, property conditions & facilities, room comfort
etape touristique
HOTEL destiné plutot à des déplacements touristiques, pas vraiment professionnels. petit déjeuner à partir de 8hrs c 'est un peu tard ; restaurant uniquement gastronomique . Par contre petit déjeuner excellent, produits de qualité . accueil sympathique . pas de parking attention.

8/10 Good

Lieve, Hasselt

Liked: Cleanliness, staff & service, property conditions & facilities
leuk hotel om van daaruit de streek te verkennen
het was in een snikhete periode en dus ook op de kamers zeer warm....ontbijt zeer uitgebreid en zeer veel vers fruit....hondje toegelaten is ook altijd een pluspunt voor ons....naar de tweede verdieping met trap ...zo blijf je wel fit!

10/10 Excellent

Andreas, Freienbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebevoll eingerichtetes Hotel mit freundlichem Se
Bei einem Kurztrip in Belgien machte ich in Bouillon Halt. Die Wahl fiel auf das Cosy, ein liebevoll eingerichtetes kleines Hotel mit individuell eingerichteten Zimmern. Ich wurde freundlich empfangen und das Frühstück mit frischen Früchten und Beeren waren ein echtes Highlight.