The staff was awesome and outdoor facilities such as fire pit, TV room, coffee bar, etc are really nice touches. It's extremely convenient to walk to Pearl Street, CU Boulder, and a lot of stores and restaurants. My room was on the first floor and we had a very noisy family above us. It sounded like they were lifting weights at 2:00 in the morning. I did tell the staff the next day and they must have said something. Our room smelled really musty/ mildew , if my daughter who has asthma would have stayed in it she probably would have an asthma attack. A few things didn't work in the room properly , but to be fair we didn't complain. Another downside of staying on the first floor is there are only blackout shades and nothing else , so if you want to open your windows everyone can look straight into your room.