Ratings based on 291 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Pros: Staff was very nice. Lounge, bar, restaurant very comfortable.
Cons: room carpet need replacing, was paying a higher than usual price, expected better quality. Fix TVs, create a real business center.
nice hotel, comfortable room. Terrible dark stains on carpet. Hotel assured me that rugs were clean but needed to be replaced. TV schedule channel didn't work, hard to find movies/shows we wanted. No PPV or ability to rent a movie.They list a business center, but there isn't one. Just a computer and a printer downstairs. No ability to color copy or scan.
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Great location

Posted Sep 21, 2017
We didn't have reservations for our first night in Boulder but we stopped into the Boulder Marriot to see about a room for two nights. We were very surprised that the only rooms they had available were twice as expensive as we had seen online. Considering it was about 8pm, we couldn't justify paying close to $400 just to go to sleep and leave in the morning. Perhaps the room he was quoting me came with an open bar and free food but I think it was just a standard room, nothing fancy. The manager suggested another hotel in the area that we went to and we ended up giving THEM our money. I know all businesses have guidelines and procedures but I think the manager would have made a better business decision to just cut us a little slack on the price and help out some tired travelers. The following morning we made reservations through Expedia for the Boulder Marriot for about half of what they wanted to charge us the night before. Other than the ridiculous price they wanted to charge us, the hotel is clean, modern, in a great location and convenient.
2 out of 5
by A verified traveler from boulder colorado

Posted Sep 11, 2017
Even though I had already paid for room 3 rd party they charged me again and still hv not recieved money back
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerdale, Nj

Hotel is close to restaurants and shopping centers

Posted Aug 23, 2017
Great experience. Friendly staff and very clean hotel. Washer and dryer for guests. Close to a 24 hr IHOP is a life saver and shopping centers and walking distance
Comment from Hotel Management
Aug 25, 2017 by TJ Devoe, Hotel Management
Hi Anthony, Thank you so much for staying with us and we strive for providing an excellent experience for our guests. We cant wait to have you stay with us again.
1 out of 5
by Johanna

A last resort

Posted Jul 24, 2017 on Hotels
A total drag. For starters, when booking sites allow search options like "onsite pool" they shouldn't allow hotels to advertise a pool just because they have "partnered" with a property that allows guests to use their pool- that's shady & leads to disappointment. But in fact, I put off writing this review because I didn't know where to start describing my disappointment. The property next door has their block under construction- so that was an ugly mess. The front desk is under-staffed so check in isn't going to be any fun (& a pitcher of "fruit water" stands empty). The rooms are small & basic, not what you would expect for 250$ a night. The carpet is trashed- doesn't need to be cleaned, needs to be replaced! They don't offer a fridge or a microwave. No reading light by the bed or USB port on the sun beaten desk. OH & the bathtub has been painted but that paint is now wearing off, so one can see hairs & things that aren't actually there. The absence of a USB port lead to a dead phone situation & thus I was unable to photo document the dirty carpet/sad room situation.... The best part of our stay was the parking garage, it was cool and spacious. I appreciated the close proximity to Sprouts & the toy store across the back parking lot was a joy to shop in.
Comment from Hotel Management
Aug 7, 2017
Good Evening Johanna and thank you for taking the time to leave a review of the property. To all those reading this reply please know that our pool is currently down for reconstruction and will be for several more weeks. We are getting ready to undergo a full rooms redo and the pool was where the owners decided to start. We always want to provide the highest level of service so an alternative is in place if you desire a pool - we have passes to a local rec center and we are eager to oblige if this is your preference.
5 out of 5
Recommended
for Everyone
by A verified traveler

need more parking

Posted Jul 11, 2017
Pros: receptionist was very nice
I was double charged. once expedia and by the boulder Marriott. I received a credit from Marriott which was $12 short. expedia made up the difference. this took a week or more for the credit which caused an overdraft in my checking acct.
Comment from Hotel Management
Jul 14, 2017 by Jeff, Hotel Management
Thank you for the Five Star review. I am sorry to hear that there was a billing issue but am happy that it was resolved.
5 out of 5
by Annelies

Great location

Posted Jul 10, 2017 on Hotels
This hotel is in a great location. We had a beautiful view of the Flat Irons. The staff ( Hanna and Tasha) were very nice and helpful.
Comment from Hotel Management
Jul 14, 2017
Thank you for taking the time to leave us such a wonderful review. I will be sure to pass on your words of praise with Hanna and Tasha.
2 out of 5
by Kelly

Miss Leading

Posted Jul 8, 2017 on Hotels
I made my reservation at this hotel because it allowed my family of 5 to stay in one room. The description from the hotel said 2 queen beds with room for a rollaway or crib at no additional charge. When we checked in and requested the rollaway we were told that they were not allowed in our room due to fire codes. The rooms have not been updated in quite a while so sleeping on the floor on the dirty old carpet was not a highlight of our trip.
Comment from Hotel Management
Jul 14, 2017
Good Afternoon Kelly: Than you for taking the time to write us about your recent stay. I do siincerely apologize about the misunderstanding but hope that this will help others in the future. Though our hotel does offer rollaways on a first come first serve basis, Kelly is right to say that we can only put them in rooms with one King sized bed. Putting them in a room with 2 existing beds cause for blocked access/egress. This is why the fire codes do not allow it. It is never our intention to mislead put our guest safety is always paramount.
5 out of 5
by laura

Stayed there to take a shuttle to Red Rocks

Posted Jul 6, 2017 on Hotels
We wanted to go to a concert and this was about a mile or less from the shuttle. The room was clean and the only thing I didn't care for was the love seat in our room. It looked very used. Everything was great.
Comment from Hotel Management
Jul 9, 2017
Thank you for the wonderful 5 star review. I look forward to sharing it with the entire team as they love to hear when we hit it out of the park.
3 out of 5
by A verified traveler

Posted Jul 6, 2017 on Hotels
We were surprised for the rate of the room, there wasn't a little refrigerator, and there was only one wash cloth stocked in the bathroom, had to request more. We had three people in our room. We didn't eat at the hotel,but The Buff located across from the hotel has wonderful breakfast! Didn't see a pool or hot tub at the hotel either. Would be nice to have.
Comment from Hotel Management
Jul 9, 2017
Thank you for your comments. The hotel does not have a hot tub at this location. As for the pool, it is currently under renovation and will not be available until early next year.