Sports facility

Reviews of HYATT house Boulder/Broomfield

3 out of 5
HYATT house Boulder/Broomfield
13351 W Midway Blvd, Broomfield, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie, Auburn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly respectful staff very helpful. Safe environment very clean. 3rd time staying at Broomfield is always the same.
Stayed 6 nights in Apr 2024
Response from GM on Apr 19, 2024
Dear Debbie, Thank you for taking the time to share your positive comments with us and other travelers. We are delighted to hear that you had a great experience during your stay, and that you found our accommodations to be comfortable and our environment safe and clean. Your kind words are truly appreciated and will serve as an encouragement to our team, who always strive to provide the best possible guest experiences. We are thrilled you are a repeat visitor and look forward to hosting you again soon. Best, Travis McInroy, GM

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay
Stayed 3 nights in Apr 2024
Response from GM on Apr 16, 2024
Dear Denise, I am so pleased to hear you enjoyed your stay. It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Travis McInroy, GM

6/10 Okay

Kate

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GM on Apr 13, 2024
Dear Kate, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Travis McInroy, GM

10/10 Excellent

Anne-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very friendly and helpful - Breakfast was good - location was a bit weird - not many places to eat nearby - Room was clean and great
Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
Dear Anne-Marie, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that our spotless hotel, friendly staff, and delicious breakfast made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Travis McInroy, GM

10/10 Excellent

Evelina

Traveled with family
Liked: Amenities
Very clean, nice rooms. Friendly staff. Great location. Will definitely stay again.
Stayed 1 night in Apr 2024
Response from GM on Apr 7, 2024
Dear Evelina, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Travis, McInroy, GM

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was really nice. room was incredible
Stayed 2 nights in Mar 2024
Response from GM on Apr 6, 2024
Dear Jesus, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed our hotel, service, and cleanliness. It was our pleasure to host you, and we hope to see you again. Best, Travis McInroy, GM

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on Apr 6, 2024
Dear Michelle, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Travis, McInroy, GM

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice.
Stayed 1 night in Apr 2024
Response from GM on Apr 4, 2024
Dear Dave, We appreciate your kind words. Thank you for being our guest and sharing your five-star review. It would be our pleasure to host you again in the future. Best, Travis McInroy, GM

10/10 Excellent

Renee, Pleasanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an extended stay! Our room was spacious and clean, and the bed was very comfortable. Loved the full-sized kitchen and friendly staff. The price was surprisingly affordable for the high quality of the hotel, probably because the area is still growing and there isn’t much within walking distance. However, there are plenty of food options within 5 miles or so and there’s a Starbucks across the street. We would definitely stay here again.
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
Dear Renee, Thank you so much for your business and for sharing your detailed review. It is great to hear that you found our Hyatt House a comfortable and above-average option for a great stay in the Boulder area. We appreciate you saying that you would stay again, and we sincerely hope you will. Best, Travis McInroy, GM

10/10 Excellent

Lorri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasure from start to finish ! Very clean rooms well equipped with said amenities! Super easy commmute to Boulder area ! Staff was all friendly every shift with smiles and asking about our day and if we needed anything .
Stayed 2 nights in Mar 2024
Response from GM on Mar 27, 2024
Dear Lorri, It sounds like every aspect of your stay was phenomenal; we are glad to hear it! Thank you for choosing our Hyatt House for your travel needs and for taking the time to sing our praises on Expedia.com. Hosting you was our pleasure, and we hope to do so again anytime you return to Broomfield. Best, Travis McInroy, GM

10/10 Excellent

Carlos Eduardo Prado, Simi Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and polite staff
Stayed 1 night in Mar 2024
Response from GM on Mar 14, 2024
Dear David, We love five-star reviews because they mean that your stay was tremendous. Thank you for choosing Hyatt House and sharing your flawless experience. We hope to welcome you back soon! Best, Travis McInroy, GM

10/10 Excellent

Stephen, Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers at the hotel were awesome particularly the reception and bar staff
Stayed 3 nights in Mar 2024
Response from GM on Mar 12, 2024
Dear Stephen, We love receiving compliments, but it warms our hearts even more when you shower our staff with praise. They are the heartbeat of our hotel, and it's their hospitality that makes your stay with us truly memorable. Thank you so much for taking the time to share your thoughts with us. We hope to have the pleasure of hosting you again soon! Best, Travis McInroy, GM

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room very very nice and spacious. Had everything we needed except Netflix or HBO 😊
Stayed 2 nights in Mar 2024
Response from GM on Mar 11, 2024
Dear Donna, It is lovely to hear you had a great stay at our hotel. We appreciate you sharing this review and informing other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Travis McInroy, GM

6/10 Okay

Brittany

Traveled with family and small children
Disliked: Cleanliness, amenities
Dirty, shower door would not stay closed, large red stains in room
Stayed 1 night in Mar 2024
Response from GM on Mar 6, 2024
Dear Brittany, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Travis McInroy, GM

10/10 Excellent

Kay, Wilton Manors

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Pat checking us in at Midnight to the breakfast in the morning and a comfortable bed, it’s a winner!
Stayed 1 night in Mar 2024
Response from GM on Mar 6, 2024
Dear Kay, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our comfortable hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Travis McInroy, GM

4/10 Poor

Silvestras

Stayed 3 nights in Feb 2024
Response from GM on Mar 6, 2024
Dear Silvestras, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your taking the time to review our hotel and hope to better serve you upon your return to the area. Sincerely, Travis McInroy, GM

8/10 Good

Kyle

Liked: Amenities, property conditions & facilities
Good location. Nice room.
Stayed 1 night in Mar 2024
Response from GM on Mar 2, 2024
Dear Kyle, Thank you for taking the time to write. I’m happy to hear that our rooms and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Travis McInroy, GM

8/10 Good

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

David M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in Broomfield. Close to transportation arteries, shopping, & dining. Nice rooms with kitchenettes. Repeat visitor.
Stayed 2 nights in Feb 2024
Response from GM on Feb 11, 2024
Dear David M, Welcome back and thank you for sharing your review of another wonderful stay at our hotel. I am glad our accommodations and location continue to exceed your expectations. Thank you for your patronage, and we hope you look forward to your next stay with us as much as we do. Best, Travis McInroy GM

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Staff was polite and complimentary breakfast was amazing! Also very quiet and private. 10/10 recommend.
Stayed 3 nights in Feb 2024
Response from GM on Feb 11, 2024
Dear Alyssa, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best, Travis McInroy GM

10/10 Excellent

Juan carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience
Stayed 2 nights in Feb 2024
Response from GM on Feb 5, 2024
Dear Juan carlos, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch from start to finish. Please find a reason to revisit us soon. Best, Travis McInroy, GM

10/10 Excellent

Carlos, Simi Valley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and staff is super friendly.
Stayed 5 nights in Jan 2024
Response from GM on Feb 4, 2024
Dear Carlos, Offering clean facilities and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Travis McInroy GM

8/10 Good

Jon

Stayed 2 nights in Jan 2024

2/10 Terrible

Maria

Sorry I asked for top floor and they said yes Now on 3 rd floor and people above me are playing basketball on my head no sleep all night
Stayed 1 night in Jan 2024
Response from GM on Jan 31, 2024
Dear Maria, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room location. We strive to provide guests with a comfortable stay, but we missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Travis McInroy, GM

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean
Stayed 1 night in Jan 2024
Response from GM on Jan 31, 2024
Dear Bo, Thank you for choosing our hotel. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words regarding the cleanliness of our hotel. I will share your feedback with our housekeeping team, who take pride in doing an excellent job for our guests. We hope to have the pleasure of hosting you again soon. Best, Travis McInroy, GM

10/10 Excellent

James, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from GM on Jan 28, 2024
Dear James,We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best,Travis McInroyGeneral Manager

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and super easy to check in and out.
Stayed 2 nights in Jan 2024
Response from GM on Jan 21, 2024
Dear Kyle,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.Best,Travis McInroyGeneral Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fight at # 414
It was great till our last night and people on floor #4 had a big fight at 12 in the morning amd woke is up
Stayed 2 nights in Jan 2024
Response from GM on Jan 16, 2024
Dear Todd, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for sharing these informative words with us and other potential travelers. The disturbance you experienced is not typical and we hope you will consider a return trip for a flawless experience next time. Best, Travis McInroy, GM

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Minerva

Stayed 2 nights in Jan 2024

10/10 Excellent

Maureen

Stayed 1 night in Jan 2024
Response from GM on Jan 16, 2024
Dear Maureen, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Travis McInroy, GM

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Zaira

Traveled with partner
Liked: Amenities
Everything was okay, just the room smelled ALOT like smokers had stayed there before or like if someone had previously smoked in the room.
Stayed 1 night in Jan 2024
Response from GM on Jan 9, 2024
Dear Zaira, I regret that you detected an odor of cigarette smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management, I apologize. Sincerely, Travis McInroy, GM

4/10 Poor

sandi

Liked: Staff & service, property conditions & facilities
The property is beautiful but I’ve been coming to the same hotel for the past 7 years and the room I had was disappointing. Mold in the shower, carpet had dried food on them, and blanket wasn’t clean. The access that allows you to connect your iPhone so you can watch Netflix,etc. I’m in tech and spoke to the company that provides it and they did some troubleshooting and stated the hotel is rountex corrected. I spoke to the front desk and frankly they didn’t care. Disappointed at best.
Stayed 3 nights in Jan 2024
Response from GM on Jan 9, 2024
Dear sandi, Thank you for being a return guest and for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve our offerings. We appreciate your patronage and hope to see you again soon. Sincerely, Travis McInroy, GM

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very clean room. Good breakfast. Convenient location.
Stayed 4 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Barbara, It is lovely to hear you had a great stay at our hotel. We appreciate you sharing this review and informing other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Travis McInroy, GM

8/10 Good

Philip, Houston

Traveled with family
Liked: Cleanliness

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property!
Stayed 1 night in Dec 2023
Response from GM on Dec 25, 2023
Dear Elizabeth,Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again.Best,Travis McInroyGeneral Manager

10/10 Excellent

Chihming

Stayed 3 nights in Dec 2023

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite and just a short drive to Boulder
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Dear Darrin,Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours which allow us to serve our guests better. We hope to host you again.Best,Travis McInroyGeneral Manager

10/10 Excellent

Roland, HENDERSON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Good breakfast. Liked the room.
Stayed 2 nights in Nov 2023
Response from GM on Dec 3, 2023
Dear Roland,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Best,Travis McInroyGeneral Manager

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 4 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Agustin, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Travis McInroy General Manager

8/10 Good

Janet, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

C

Stayed 1 night in Nov 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value
Stayed 1 night in Nov 2023
Response from GM on Nov 24, 2023
Dear Brent, What a fantastic review! Thank you so much for your excellent rating and for recognizing the exceptional overall value we offer our guests. We are on a mission to be your hotel of choice in Broomfield, and I hope we have achieved that goal. Please find a reason to visit us again soon. Best, Travis McInroy General Manager