Ratings based on 883 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Excellent staff, room, breakfast and location

Posted Apr 15, 2017
Everything about my stay was terrific. Easy access into Boulder, Denver, and the mountains. Several top notch restaurants nearby. Highly recommend this hotel.
Comment from Hotel Management
Apr 16, 2017 by LQ Customer Care, Hotel Management
Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Respectfully, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to shopping and restaurants

Posted Apr 15, 2017
Staff was friendly and helpful. The only thing I would have liked was an exhaust fan for the bathroom.
Comment from Hotel Management
Apr 16, 2017 by LQ Customer Care, Hotel Management
Thank you for your wonderful remarks and suggestion, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Respectfully, LQ Customer Care
3 out of 5
by A verified traveler

Will Be Better After Reno Complete

Posted Apr 10, 2017
Pros: Location
Cons: When reno complete, it will be much better
Location was great, but the hotel is not fully renovated. The Fitness Center was not open and my room did not have a bar in the closet to hold my clothes. I might stay here again after the reno is complete, until then I wouldn't stay again.
Comment from Hotel Management
Apr 12, 2017 by LQ Customer Care, Hotel Management
Thanks for taking the time to provide your feedback on your stay. Please accept our apologies for the inconvenience caused to you. As you noted, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements we are making will benefit all our guests and we hope that you will return to us one day to enjoy them. Thanks again and we look forward to being of service to you again soon. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Pros: NICE BIG rooms
Cons: more protein at breakfast
Location: great, convenient location
only needed 1 night but would have stayed another. comfortable. quiet
Comment from Hotel Management
Mar 13, 2017 by LQ Customer Care , Hotel Management
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Undergoing Renovation!!

Posted Feb 22, 2017
Pros: New improvements
Cons: Block off (1) elevator for the construction workers to use.
The 3rd Floor is completely finished and is "very nice". The rest of the hotel? Not so much. They will do the second floor next, then the first. However, know that there is construction going on, elevators have dirty construction mats on the floor, and workers are using the elevators constantly. But again, if your willing to overlook all that as we did, the "new" 3rd floor rooms are EXCEPTIONAL!! Also, Amanda at the Front Desk is an absolute dream. Professional, very friendly, and more than customer friendly. Were it not for the construction, I would have given this place straight 5s across the board. Major_USMC
Comment from Hotel Management
Feb 24, 2017 by LQ Customer Care , Hotel Management
Thank you for taking the time to write your review. We apologize for the concerns with the condition of the hotel and invite you to come visit us again after the hotel's renovation is complete. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2017
Overall nice. Great staff. Refurbishing 2nd flr North wing but was no problem.
Comment from Hotel Management
Feb 17, 2017 by LQ Customer Care , Hotel Management
Thank you for your wonderful review! Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us! Sincerely, LQ Customer Care
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Chicago

Time will tell

Posted Jan 16, 2017
Pros: The new rooms.
Cons: Quality of breakfast
Location: Hike in the mountains.
This hotel is under construction. The old rooms are terrible but the new rooms are very nice. The quality of the breakfast here was the biggest disappointment. Staff were great.
Comment from Hotel Management
Jan 17, 2017 by LQ Customer Care, Hotel Management
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are pleased that you had a good stay overall. However, we apologize for the issues with the breakfast and will share your feedback with the management team. We very much appreciate your business and thank you for staying with us. Respectfully, LQ Customer Care
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2017 on Hotels
2 out of 5
by A verified traveler

Tint little problem.

Posted Jan 13, 2017 on Hotels
Bedbugs. Need i say more?
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We would like to better understand the circumstances of your experience. Would you mind contacting the General Manager at the hotel directly. . Respectfully, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017 on Orbitz
Pros: Location, clean and safe.
Good location. Very convenient. Clean and safe. Close to Boulder. And more reasonable compared to the same quality hotel in Boulder.
Comment from Hotel Management
Jan 10, 2017 by LQ Customer Care, Hotel Management
Thanks for your kind words. We look forward to seeing you again soon!