Ratings based on 1,791 Verified Reviews

3.0 out of 5
48% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great hotel for short overnight business trips.

Posted Dec 13, 2017
Staff was awesome. Hotel is clean and rooms are updated.
Comment from Hotel Management
Dec 13, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you so much Jack for your outstanding feedback! We are so happy our staff made your stay great and you enjoyed the rooms and facilities. We look forward to seeing you again soon!
4 out of 5
by A verified traveler from Chile

Nice for business

Posted Dec 12, 2017
Pros: Style, service
Cons: air conditioning too noisy
Nice for business, quiet and good parking space. Old style and may be air conditioning too noisy.
Comment from Hotel Management
Dec 13, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you Luciano for your great feedback! We appreciate you taking the time to let us know you enjoyed your stay. We are looking to update our old style in the near future and we will speak with our maintenance team about the noisy air conditioner. We are so happy you enjoyed your stay otherwise and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il.

Close to moutains, shopping and restaurants.

Posted Dec 2, 2017
It was a nice, quiet stay at this hotel. Very attentive house cleaning, great breakfast in the lounge and helpful staff. When checking in they upgraded us to a garden view, with no extra charge. However the garden was not a garden but just a bunch of dead overgrown weeds. And even though we were on the third floor all we saw were dead pine trees for our view. I would suggest cutting them down, then our view would have been the mountains in the distance which would have been more pleasing.
Comment from Hotel Management
Dec 4, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you Linda for your kind words! We are so happy to hear that you enjoyed your stay with us and enjoyed the complimentary upgrade. We appreciate your suggestion and hope to see you again.
1 out of 5
by A verified traveler from texas

Unsatif

Posted Nov 29, 2017
This hotel is smelly, unclean and no staff to help you. They only emptied our trash 1 time in 5 days, the bed was hard, pillows were for a baby crib and carpet dirty!
Comment from Hotel Management
Dec 5, 2017 by Kate Bleakley, Director of Operations, Hotel Management
We are so sorry you did not have a good experience while staying with us. We will work with our housekeeping team to improve. We appreciate your feedback. Thank you.
2 out of 5
by A verified traveler

Posted Nov 28, 2017
Needs a major reno - looks like its been through a thousand frat parties....
Comment from Hotel Management
Dec 5, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you for your feedback. We are sorry you did not have a good stay with us. We are hoping to start renovations in the near future. We appreciate your honesty.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Met expectations for the price. Staff was helpful as I made a booking mistake but the made sure accommodations were available.
Comment from Hotel Management
Nov 28, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you for your feedback! We are happy to hear our staff was able to help you with your booking and accommodate you the best way we could! We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
The hotel is well located but the facilities are old.
Comment from Hotel Management
Nov 28, 2017 by Kate Bleakley, Director of Operations, Hotel Management
We appreciate your feedback. We are working with our staff to update our facilities. We are glad to hear that you enjoyed the location of our hotel! Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee WI

Good price with Expedia

Posted Nov 26, 2017
Only real downside was we were on the 4th floor and the elevators were not working.
Comment from Hotel Management
Nov 28, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you for your feedback! Unfortunately, we did run into some unforeseen elevator issues during your stay, but we are happy to report we have gotten them taken care of! We are glad you enjoyed the rest of your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Comfortable

Posted Nov 20, 2017
This hotel is a little quirky. It shows it's age but is clean and comfortable. We enjoyed the quirky aspect of it.
Comment from Hotel Management
Nov 28, 2017 by Kate Bleakley, Director of Operations, Hotel Management
Thank you for your kind words! We look forward to having you stay with us again. We appreciate your feedback.
1 out of 5
by A verified traveler from Los Angejes

For the money the hotel room, conditions and comfo

Posted Nov 17, 2017
For the money the hotel room, conditions and comfoart was horrible. Air didn’t work in my room. Beds felt like sleeping on springs.
Comment from Hotel Management
Nov 29, 2017 by Kate Bleakley, Director of Operations, Hotel Management
We are sorry to hear you did not have a good experience with us during your stay. We will work with our teams in order to resolve the issues you experienced. We appreciate your feedback. Thank you.