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Reviews of Renaissance Boulder FlatIron Hotel

4 out of 5
Renaissance Boulder FlatIron Hotel
500 Flatiron Blvd, Broomfield, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews" "
Rating 8 - Good. 216 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Quaimme

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Austin on Apr 24, 2024
Thank you for the rating! We hope to see you again soon!

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Austin on Apr 18, 2024
Thank you for the rating. We hope to serve you again!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic room with a very comfortable seating area.
Stayed 2 nights in Apr 2024
Response from Austin on Apr 15, 2024
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Jadon

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was top notch and attentive to the guest. Mandy was extremely helpful and enjoyable to conversation wirh
Stayed 2 nights in Apr 2024
Response from Austin on Apr 15, 2024
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Terra, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likec the decor
Stayed 2 nights in Apr 2024
Response from Austin on Apr 15, 2024
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall a very pleasant experience.
Stayed 1 night in Mar 2024
Response from Austin on Apr 15, 2024
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Danyell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tosh Olson FOM on Mar 11, 2024
Thank you for your review! We greatly appreciate it!

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Our room was so big and very nice. King bed, big living space, nice bathroom, sectional couch even! Great room and location near lots of shopping and dining. Unfortunately, our heating unit was broken. The desk sent up a crew of two guys to fix it. They were friendly, but after being in our room for 20 minutes, we asked if it would be better to switch rooms. They declined and continued to work for 25 more minutes. It was awkward. We needed to rest and shower, but obviously couldn’t. They fixed the problem, but in the morning, same issue. We called the desk to let them know, but asked that they wait until we checked out to send a crew up. This was not observed. This time, they sent up a crew of four guys who came right into our room. We had to awkwardly ask them to come back, seeing as we needed to finish getting ready and pack. We alerted the desk on our way out. Then, I called later that day to speak with the supervisor on duty, just to express my disappointment that we did not have the privacy that we had hoped for, and that the situation probably could have been handled better. She was very friendly and assured me that she would send my info up to the next chain in command, and that they would call me back. It’s now been weeks and nothing. All this to say, nice hotel, management seemed to fall short or normal expectations. Probably will choose to stay elsewhere since we do not feel that things were made right.
Stayed 1 night in Mar 2024
Response from Austin on Apr 15, 2024
Thank you for the rating and feedback! We will be sharing your comments with the leadership and ensure the corrections are put in place.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tosh Olson FOM on Mar 4, 2024
Thank you so much for your review! We greatly appreciate it!

10/10 Excellent

Heather

Stayed 1 night in Mar 2024
Response from Austin on Apr 15, 2024
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tosh Olson FOM on Mar 4, 2024
Thank you so much for your review! We greatly appreciate it!

10/10 Excellent

Janeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Feb 2024
Response from Tosh FOM on Feb 27, 2024
Thank you so much for your positive review! We greatly appreciate it! We can't wait to see you on your next trip

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and sleek
Stayed 1 night in Feb 2024
Response from Tosh Olson FOM on Feb 26, 2024
Thank you for taking the time to give us a review! We greatly appreciate it!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Tosh Olson FOM on Feb 26, 2024
Thank you for your kind review! We appreciate the feed back!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Bed was very comfortable and the pillows were perfect.
Stayed 1 night in Feb 2024
Response from Tosh Olson FOM on Feb 25, 2024
Thank you so much for taking the time to review us! We greatly appreciate the kind words!

6/10 Okay

Kenneth, Westminster

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Tosh Olson FOM on Feb 25, 2024
Thank you for your review, we extend our apologies that we did not live op to your standard of service.

10/10 Excellent

Juana

Stayed 1 night in Jan 2024
Response from Austin on Apr 15, 2024
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Garren

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad hotel for price.
Stayed 1 night in Jan 2024
Response from Tosh on Jan 28, 2024
Thank you for the positive review!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tosh Olson FOM on Jan 21, 2024
Thank you so much for reviewing us!

10/10 Excellent

Cliff

Stayed 1 night in Dec 2023
Response from Tosh on Jan 13, 2024
Thank you so much for taking the time to review us! We appreciate the positive review!

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2023
Response from Tosh Olson on Jan 28, 2024
We appreciate you taking the time to review us!

10/10 Excellent

Hugo

Stayed 1 night in Dec 2023
Response from Tosh on Jan 1, 2024
Thank you for taking the time to review us! We greatly appreciate it!

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very clean and elegant hotel. Highly recommended!
Stayed 1 night in Dec 2023
Response from Tosh Olson FOM on Dec 29, 2023
Thank you so much for your positive review! We appreciate you taking the time!

10/10 Excellent

tracy

Stayed 3 nights in Dec 2023
Response from Tosh on Jan 21, 2024
Thank you for taking the time to review our hotel! We appreciate it!

10/10 Excellent

denice

Stayed 2 nights in Dec 2023
Response from Tosh on Dec 20, 2023
Thank you so much for taking the time to review us, we greatly appreciate the support!

6/10 Okay

Bradley

Liked: Staff & service
Buddy area near mall. Lots of traffic. Been staying at the hotel for years. Finally realized how tiny the one bedroom suites are. How awful the heating system is. Bed was terrific. Best is really good.
Stayed 3 nights in Dec 2023
Response from Tosh Olson on Dec 18, 2023
Thank you for taking the time to give us a review. I do want to extend my apologizes for your experience with our heating systems in the rooms, we will make sure our maintenance team is notified of the issue.

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and architecture
Stayed 1 night in Dec 2023
Response from Austin on Dec 5, 2023
Thanks for the rating we can't wait to see you again!

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Austin on Dec 5, 2023
Thank you for taking the time to review and rate us. We truly hope to see you again.

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Austin on Dec 5, 2023
We are sorry that you did not enjoy your stay. If there is any feedback you can share we would be greatly appreciative to know how we can better serve you in the future.

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tosh on Dec 20, 2023
Thank you so much for your review! We truly appreciate you taking the time.

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and nice comfortable rooms. Another great Marriott Bonvoy property!
Stayed 1 night in Nov 2023
Response from Tosh on Nov 29, 2023
We are happy to see that you enjoyed our property so much! We are excited to serve you next time you in town!

8/10 Good

Jimmy

Stayed 1 night in Nov 2023
Response from Tosh Olson on Dec 18, 2023
Thank you for taking the time to review us!

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decore of the hotel and the large room
Stayed 1 night in Nov 2023
Response from tosh on Nov 29, 2023
Thank you for your positive review. We appreciate it

10/10 Excellent

Dominique

Stayed 1 night in Sep 2023
Response from Tosh on Nov 19, 2023
Thank you so much for taking the time to review us!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tosh on Nov 13, 2023
Thank you for your positive review! We appreciate you taking the time.

10/10 Excellent

Joseph, Cypress

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous!!! We will be staying here again soon! Thank You!
Stayed 2 nights in Nov 2023
Response from Tosh on Nov 13, 2023
We are happy to hear that you will be joining us again! Thank you so much for taking the time to give us a great review!

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Tosh Olson on Nov 13, 2023
Thank you so much for taking the time to review us!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I completely enjoyed my stay & I highly recommend this hotel!!!
Stayed 2 nights in Nov 2023
Response from Tosh Olson on Nov 12, 2023
Thank you for your positive review along with the kind words!

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to stores and shops. Staff very friendly and helpful. Rooms were very nice and beds super comfortable.
Stayed 2 nights in Nov 2023
Response from Tosh Olson FOM on Nov 6, 2023
Thank you so much for your positive review and the complements to my staff! I will relay the message.

10/10 Excellent

Christie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best!!!
Stayed 2 nights in Nov 2023
Response from Tosh Olson FOM on Nov 6, 2023
Thank you so much for the great review about staff! We can't wait to see you during your next stay!

10/10 Excellent

Jessica K

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, will stay again.
Stayed 3 nights in Oct 2023
Response from Tosh Olson on Oct 30, 2023
Thank you for the positive review! We can't wait to see you again!

6/10 Okay

Brenna

Stayed 1 night in Oct 2023
Response from Austin on Dec 5, 2023
Thank you for taking time to review us. If there is any feedback that would allow us to better understand your rating we would love to know.,

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities
Amazing view!!
Stayed 3 nights in Oct 2023
Response from Tosh Olson on Oct 30, 2023
We appreciate you taking the time to review us!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We got to Denver early and we’re accommodated with an early check-in. Friendly staff and great atmosphere. Comfortable and clean. Will definitely be a go to property when we are in the area.
Stayed 1 night in Oct 2023
Response from Tosh on Oct 30, 2023
Thank you so much for your positive review! We really appreciate it and we can't wait to have you stay with us next time around!

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here close to shopping and food
Stayed 1 night in Oct 2023
Response from Tosh on Oct 30, 2023
Thank you for taking the time to review us! Cant wait to see you next time!

10/10 Excellent

Derah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all the way around!
Stayed 2 nights in Oct 2023
Response from Austin on Oct 24, 2023
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay, comfy bed, clean room, nice pool. Would stay again.
Stayed 1 night in Oct 2023
Response from Austin on Oct 24, 2023
Thank you for the rating! We hope to see you again soon!

10/10 Excellent

Sougata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Tosh on Oct 31, 2023
Thank you for taking the time to review us! We appreciate the good feedback!

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tosh on Oct 23, 2023
Thank you so much for taking the time to review us!

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Tosh on Oct 23, 2023
Thank you for your positive review!