Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Iowa City, IA

Great place close to everything

Posted Nov 9, 2016
Pros: Everything was really good.
Cons: A little better attention to detail by cleaners.
Location: Every kind of chain restaurant is nearby but I shopped at Whole Foods just 1/4 mile away. They have everything I need so I stocked my fridge.
Really enjoyed this place. I've stayed at a lot of nearby hotels and this is the best. Like all Residence Inns, it has a large room with a kitchenette and everything you need. The front desk staff was great. At one point I asked for towels to be delivered while I was away for dinner. They never arrived. But the staff was very nice, apologetic, and sent me away with towels. The pool was heated and warm, with great beach balls for the kids. I enjoyed the breakfast and the building was impeccably clean. There were a couple of tiny cleaning issues in my room, where hairs from prior visitors were not removed, but I was OK because the whole place is so nice. I will be back in a month and will be staying here. And I plan that at all my yearly trips to this town I'll stay here in the future.
Comment from Hotel Management
Nov 12, 2016 by Kristie Emery, GM, Hotel Management
I hope this finds you doing well. Thank you so much for taking the time to share your experience with others. I’m very happy to hear that even though we didn’t WOW you in the beginning, we were able to make up for that in the end. Thank you for being so understanding. At our facility we believe it’s the little things that make the difference and will work hard to make improvements for your next visit. Sincere thanks, Kristie Emery
4 out of 5
by A verified traveler from SanFrancisco

Easy commute to Boulder

Posted Oct 3, 2016
Hotel is what you'd expect from a Residence Inn. Everything was good, and it's a really quick and easy drive to CU. The staff was incredible. And the free breakfast was surprisingly good. My only complaint was it was tough to keep the room at a comfortable temperature. Other than that, all was great.
Comment from Hotel Management
Oct 8, 2016 by Kristie Emery, GM, Hotel Management
We love to hear how our location helped to enabled you to enjoy the local area as well as provide you with a good meal while away from home. Thank you as well for some helpful insight on how we can improve as a whole. We sincerely appreciate your review and hope to see you again soon. Sincere thanks, Kristie Emery
5 out of 5
by A verified traveler from Ohio

Nice hotel close to my nephew's wedding.

Posted Sep 17, 2016
Pros: The breakfast was great and hotel staff was very nice.
Cons: I thought the bed could be firmer. Other than that, it was very nice
Location: It's close to shopping, but yet it was a quit location on the circle and away from high traffic.
The hotel staff was super with where to eat, get grocery, and sights of interest. Hotel was very nice (clean). This was our second time experiencing a Resident Inn. I would return to the same hotel.
Comment from Hotel Management
Sep 22, 2016 by Kristie Emery, GM, Hotel Management
I greatly appreciate your feedback regarding your stay with us! Our hotel is easily located right off hwy 36 along with local flavor just around the corner. I am glad to hear you enjoyed our complimentary breakfast and our staff service. As always I am delighted to hear that guests will be returning, thank you! We look forward to seeing you soon.
5 out of 5
by A verified traveler from Missouri

Comfortable room, convenient location

Posted Aug 24, 2016
Pros: Cleanliness, comfort, and convenient to highways
Cons: nothing
Location: Easy access to highways, shopping, and restaurants
The staff was very friendly and helpful. Our room was comfortable, clean, and quiet
Comment from Hotel Management
Aug 30, 2016 by Kristie Emery, GM, Hotel Management
Thank you so much for taking the time to review our hotel. We are certainly delighted to hear you enjoyed your time with us in Louisville! I’m thrilled to hear everything was to your liking. I do agree we have some very comfortable suites.
5 out of 5
by Donnna

Posted Aug 13, 2016 on Hotels
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience with us we sincerely value your feedback and look forward to seeing you again. Kristie Emery GM
5 out of 5
by Beverly from Colorado

Quiet and thoughtfully-designed rooms

Posted Jul 17, 2016 on Hotels
This is one of my favorite hotels to stay at in the Louiseville area. It's ingeniously designed so rooms are quiet. Very good work space. I hope I'll be back.
Comment from Hotel Management
Jul 21, 2016 by Kristie, Hotel Management
Thank you so much for taking the time to review our hotel. We are certainly delighted to hear you enjoyed your time with us in Louisville! I’m thrilled to hear we are one of your favorite hotels! I also agree our suites are designed to be quiet, spacious and comfortable. Sincerely, Kristie Emery
4 out of 5
by Elizabeth

Posted Jul 10, 2016 on Hotels
Comment from Hotel Management
Jul 21, 2016 by Kristie, Hotel Management
Thank you for taking the time to provide feedback. We great appreciate your time. Best, Kristie Emery
1 out of 5
by Nicholas

Posted Jul 5, 2016 on Hotels
Comment from Hotel Management
Jul 21, 2016 by Kristie, Hotel Management
My apologies that me failed to meet your exceptions. Hopefully we can meet your exceptions on your next visit. Sincerely, Kristie Emery
4 out of 5
by Kathleen from Tijeras New Mexico

Spur moment trip

Posted Jun 19, 2016 on Hotels
Great room, kitchen, great space, nice bathroom vanity space Did have frayed carpet transition to tiled bathroom
Comment from Hotel Management
Jun 21, 2016 by Kristie, Hotel Management
Thank you for taking the time to share your feedback about our hotel, as well as some helpful insight for us to continuously improve our service and amenities. It is certainly our goal to strive and provide service so memorable to all our guests, thank you! We look forward to your return. Kristie Emery, GM
5 out of 5
by Matthew from Colorado

Nice family suites with great, hard-working staff

Posted Jun 9, 2016 on Hotels
This was our fourth stop on a long road trip, and it was just what the doctor ordered. I can't think of too many hotels where the staff tries this hard. The place was immaculate, everyone was extremely friendly and there were all sorts of little touches to make us feel comfortable and welcome. The suite was a little snug for our family of three over the course of a week, but it was clean, quiet and well appointed for family or business. The hotel isn't located in the most interesting part of Louisville, but you can walk to a number of chains or drive to the charming downtown in about 5 minutes. It's also right near the highway for those heading elsewhere. Overall a very pleasant experience. Thanks for your hospitality.
Comment from Hotel Management
Jun 23, 2016 by Kristie, Hotel Management
Thank you for taking the time to share your raving review of the Residence Inn Boulder/Louisville. We are certainly glad you enjoyed your time with us! We look forward to having you as our guest again soon. Kristie Emery GM