Ratings based on 283 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Indianapolis

Refused to help

Posted Oct 13, 2017
My 18 year old son was traveling back from Chicago at about 11pm it started to get very foggy. He called me asking what to do. I jumped on Expedia and found this Hotel and booked a room. It never crossed my mind that they would refuse to let an Adult man stay at their hotel! When went in to get key for paid room they refused him and told him they would not allow him to stay due to a no one under 21 policy. Yes that is a thing! It is in the fine print of the agreement so they were just following policy. i find it interesting an 18 year man can defend the country but not be allowed get off the during heavy fog but not allowed to stay at this hotel. He was told the manager would refund his room but that never happened.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2017
When trying to check into the hotel the staff at the front desk said they didn't have my reservation that I made a month in advance through Expedia. They tried getting me to purchase a room at the going rate for the night. Instead I called Expedia and they got to the bottom of it for me. The front desk staff is very rude and unprofessional.
4 out of 5
by Brenda

This traveler left a rating score only Posted Jul 21, 2017 on Hotels
5 out of 5
by Lindsay

Nearly perfect

Posted Jul 16, 2017 on Hotels
The stay was great and would have been perfect except the room we were originally given had a few items left behind by the last couple and the jacuzzi tub had not been cleaned out. We were immediately given a new spotless room. Breakfast was good (eggs, sausage, cereal, waffles). The hotel was beautiful and looked recently updated.
4 out of 5
by A verified traveler

Good location

Posted Jul 15, 2017 on Hotels
The ac is pretty loud but thankfully cycles off. Breakfast is not very good at all, but no worse than other hotel offerings. There's a good restaurant within walking distance.
4 out of 5
by stephen

This traveler left a rating score only Posted Jul 15, 2017 on Hotels
5 out of 5
by Steven

This traveler left a rating score only Posted Jul 14, 2017 on Hotels
5 out of 5
by Michael

Mike

Posted Jul 14, 2017 on Hotels
Everything was great.
4 out of 5
by Christopher I

Fine for me!

Posted Jul 13, 2017 on Hotels
Visiting family and needed a place to stay nearby.
4 out of 5
by Matthew

Good stay

Posted Jul 7, 2017 on Hotels
Hotel is okay. Staff needs some training on how to be polite and attentive.