Ratings based on 302 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Blood stains on pillowsPosted Sep 11, 2017
We requested new pillows after discovering ours smelled like body odor. After the staff told us there were no more pillows, they handed us some pillow covers. When we took off the pillow covers, the pillows underneath had bloodstains from who knows what. Would not recommend staying here.
for Everyoneby A verified traveler from Pinconning, Michigan
Overall good hotelPosted Aug 30, 2017
Pros: right off expressway and close to restaurants. Staff!
Cons: Our room did have dead bugs in it in bathroom as well as corners in bathroom had a buildup of dirt
Location: We got in late at night did not realize everything that was around. Mall across the road. Husband loved the fact he three coffee shops in area
For the money was a good stay. Easy on and off expressway. Lots of restaurants and shopping in area. The staff was very friendly. They have a good breakfast. Was overall satisfied with the stay.
for Everyoneby A verified traveler from Chicago, IL
Nice, Clean & QuietPosted Aug 29, 2017
We were in town for a birthday party and just needed a spot to sleep after the event This hotel is nothing fancy, but clean and had all new carpet in the common areas. I didn't use the shower and didn't eat the free breakfast - so can't comment on that. When you put the address into GPS it still says Hampton Inn.
by A verified traveler
DisappointedPosted Aug 23, 2017
The pool is not working. The treadmill was not working. It just was not what we had expected. The breakfast was not very good
for Everyoneby A verified traveler from Bourbonnais IL
Overall great hotelPosted Aug 23, 2017
Pros: I liked the hotel overall.
Cons: The tub needs a mat it is too slippery. Or at least a mat to step on when you get out of the tub. The pillows need some firmness to them.
Location: It was a good location but need restaurants nearby more or room service.
The bed was comfortable but the pillows were flat. I needed like 3 of them for my head. The tub was very slippery I was afraid I was going to fall. When you get out of the tub the tile floor was even more slippery. They need a mat on the outside to step on. Someone might fall.
for Everyoneby A verified traveler from West Michigan
Quite averagePosted Aug 23, 2017
We were greeted by a very friendly staff. Our room was spacious. I was completely creeped out by a dead cockroach on the bathroom floor. The good news was that it was dead. Cold dead, lying on it's back. I thoroughly checked the bedding and room for alive bugs and found no others. The pool was dated, but usable. We are a family with 4 teenagers and they did not care about the de'core and just enjoyed swimming/playing in the water. Breakfast was fine, including hot items.
for Everyoneby A verified traveler from Chicago
Ok for the pricePosted Aug 4, 2017
Air conditioner made alot of noise. Towels not soft like using sand paper.check in time too late for people arriving early.
for Everyoneby A verified traveler from Clute, TX
hotel close to shoppingPosted Jun 27, 2017
Very nice, comfortable and clean suites. Located on the road around the mall. Slight problem with the back door not accepting the key to unlock back door and the 1st night, the front lobby door was locked and it took 25 minutes for someone to let me in. The second night the key did not work but lobby doors were open. The indoor pool is rather small and no bathrooms in the room. Big enough for the smaller grandchildren... good value for a reasonable price.
Comment from Hotel Management
Jun 27, 2017 by Scott, Hotel Management
Thanks for your comments. We will address the issues you had. Thanks for staying with us.
Posted Jun 19, 2017 on Hotels
Posted Jun 13, 2017 on Hotels
We asked for a queen bed. Was given a "king" bed. However, I think it was a double size (standard full) bed. Did not sleep well as we have a king at home.