Ratings based on 304 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Sabarinath

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017
Thank you so much for your comment. hope to see you as soon as possible. Have a good day Acca Palace Staff
2 out of 5
by A verified traveler from London

Will not be returning

Posted Sep 28, 2017
Pros: the bed
Cons: breakfast
Location: nothing to do nearby supermarket is close which was handy
Shower kept going from hot to cold non stop. Cleaners threw away some of my personal belongings which they should have never touched. Hotel receptionist made me pay the tax when checked out when i was not told during the check in. What if I had no money left after checking out? Breakfast was disappointing.
Comment from Hotel Management
Nov 13, 2017 by Moira, Hotel Management
Thank you so much for your comment. Have a good day Acca Palace Staff
5 out of 5
by Mike from Virginia

very nice stay, helpful staff

Posted Sep 15, 2017 on Hotels
no heat until October. 15, and it was 57 degrees F outside in early September, so rather chilly. the shower went from freezing to scalding every 4 seconds, but I figured out to not pull the handle it all the way and it was fine. the airlines has lost all my luggage. they had tooth brush/paste and were very helpful. they offered an umbrella, laundered my clothes every day, and even had my new trousers hemmed by the tailor. super nice staff. must spoke at least some English.
Comment from Hotel Management
Nov 13, 2017
Thank you so much for your comment. hope to see you as soon as possible. Have a good day Acca Palace Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex UK

Hidden Gem

Posted Aug 31, 2017
Great hotel tucked away only 5 stops on the Metro from Duomo Square. Large supermarket between hotel and Metro.
4 out of 5
by A verified traveler

Posted Jul 28, 2017 on Hotels
Good
Comment from Hotel Management
Aug 12, 2017
Dear valued guest, thank you for choosing Acca Palace for your last stay in Milano. We're happy you found well with us. e look forward to have you once more as guests in the future. The Management
5 out of 5
by Brian

Very nice hotel just outside Milan.

Posted Jul 20, 2017 on Hotels
Stayed here with family to tour Milan. It's outside Milan but easy to get to Milan center and you can leave your vehicle in their garage if you have one while you tour Milan. A lot cheaper to stay here than in central Milan and for a very nice property/room.
Comment from Hotel Management
Aug 12, 2017
Dear Valued Guest, we thank you first of all for your time spent to leave a review on expedia We feel very proud everytime that guests, in their comments, let us know that the stay respect in most part their expectations. Please do not hesitate to contact us in a next future if you need to come back in Milano, we will offer for you an extra discount on the best web rate available Thanks again from all the staff The Manager
4 out of 5
by Daniel

Nice new property but noisy in the evening.

Posted Mar 2, 2017 on Hotels
Great property with clean and comfortable rooms and a very good breakfast. Only problem is the noise from the street made it very difficult to sleep at night which was significant.
4 out of 5
by Moodbidri from Sweden

Nice Hotel with very powerful Aircon.

Posted Aug 11, 2016 on Hotels
Has both Cons and Pros Pro's: Nice rooms; very good Wi-Fi; Good air conditioning; Comfortable Bed; Very good staff. Con's: No restaurant during the day( apart from the Breakfast) or dinner the restaurant is open only between 1930-2130; The area around is a residential and hence no commercial activity after 9pm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Aug 3, 2016
Good service, staff are accommodating, walking distance to nearest train and bus stop.
5 out of 5
by Miriam

This traveler left a rating score only Posted Jun 22, 2016 on Hotels