Ratings based on 132 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Aklyyeva

Posted Oct 19, 2017 on Hotels
Comment from Hotel Management
Nov 7, 2017 by Dario, Hotel Management
Dear Aklyyeva thanks alot! We hope to see you again. Warm regards from all of us
5 out of 5
Recommended
for Families
by A verified traveler from warwickshire. uk

Great location with a car

Posted Aug 25, 2017
Pros: Location free parking
Location: Easy access to suburban train -station opposite entrance. Short journey to old town duomo etc good for exploring beyond Milan to north/west lakes etc.
Free parking excellent train metro,and bus links to town. Nearby supermarket. Groucho the host very helpful. Facilities in the apartment good and very spacious. We had apartment for 5 two storeyed
Comment from Hotel Management
Sep 8, 2017 by Dario, Hotel Management
Dear Fazza, many thanks for your great review! We are so happy to know your happyness. We hope to see you again in the future.
5 out of 5
by Adam

Posted Jul 9, 2017 on Hotels
Comment from Hotel Management
Jul 12, 2017 by Dario, Hotel Management
Dear mr. Adam, many thanks for your great review! We hope to have a pleasure to see you in future! warm regards from all staff
3 out of 5
by A verified traveler from Winchester

Short break in Milan

Posted Oct 24, 2016
Pros: The location of the apartment is fine in terms of accessing the city's transport network and there are a few decent restaurants within walking distance, however this is not the prettiest of areas. The apartment was clean and served its purpose.
Cons: If you are a group of lads looking for a base, you cant go far wrong - but if you are looking for a little more comfort, you'd be dispointed.
Location: The number 2 tram goes from just outside the block and takes you to pretty much everywhere you would want to go (execpt the San Siro)
Comment from Hotel Management
Jul 13, 2017 by Dario, Hotel Management
Dear SaintNev thanks for your comments, we hope to see you again in the future for give you a best stay possible
4 out of 5
by Francisco from NJ

Excellent hotel for the price

Posted Jul 28, 2016 on Hotels
even though it was not a regular hotel I would stay here again. our room was big and comfortable and right in front of the tram and train stations. We were even given a parking space a couple of blocks from the residence.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear mr. Francisco, many thanks for your good rewiev, we hope to see you again in the future! best regards
3 out of 5
by Daniel

Solid apartment

Posted Jun 28, 2016 on Hotels
It was really just a layover for us but it met our needs. The staff was very accommodating when we arrived very late.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear mr. Daniel, thanks for your good words about us, we hope to have you again in our apartments, warm regards
5 out of 5
by Gary from Rochdale

Perfect for groups

Posted Jun 5, 2016 on Hotels
The apartment was perfect for a group of 4, if we had been a group of 5 or 6 it would have been a fit of a squeeze. We got a friendly and informative welcome and the apartment was a home from home and we wanted for nothing. Buses,trams and trains run right outside the front door and the neighbourhood was safe. Wouldn't hesitate to stay there again.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear mr. Gary, thanks a lot for your great rewiev! It a pleasure know the happyness of our guests. We hope to see you you again! warm regards from all staff
4 out of 5
by YEAN HARN from Malaysia

Posted Dec 4, 2015 on Hotels
Air-conditioning not good and the bed is old with cracking sound
Comment from Hotel Management
by Dario, Hotel Management
Dear JEAN HARN, we hope to see you again in the future for leave you a better memory of us. best regards
2 out of 5
by A verified traveler from canada

Disappointed , Poor management

Posted Aug 21, 2015
Pros: Air conditioner is good
Cons: try set up a drop-in box in the garage office, so we can drop off any requests or key when check out.
Location: right next to Milano Lancetti S railway station
Just stayed there for 10 days. Before the trip, I confirmed with the hotel twice through emails in finalizing when and where for the check in (5 days before). I thought is all taken care of since we told them we do not have a local cell phone, however, when we were there at the destination in a hot sunny August with heavy luggage, nobody there as I expected. We need to run around and ask for a cell phone to call them. Once arrived, they told us the apartment have issues 2 days ago and need to relocate us to other location. I wonder why they not notify us before our departure. WIFI not working 2 hrs after check in. pot and pan in the kitchen are all scratched up. I never believe I can follow the TV program, conversations and when they go to washroom at night from my next neighbors. Being in the middle unit, I am in stereo mode all the time. With the tram right in front, I pretty good figure out the schedule in mind prior the sound.
Comment from Hotel Management
Jul 1, 2016 by Dario, Hotel Management
Thank you mr. Bonbon for spend you time for give us a rewiev, we are very sorry for your delusion, usually for our apartments there is a different reaction. thanks for advise us about pots and pans, we have changed them. Just some precisations: we fixed the wifi connection at the same day of check in, and during all your stay is worked. About our office, is no far from our apartments and during the morning, our staff is often outside the apartments for clean and help our guest with information and assistence. for contact us during the stay is possible also send a mail, sms or Watzapp. We are sorry about other guest if they were noisy. We hope you coming back in the future for give us the possibility to change your mind about us.
3 out of 5
by A verified traveler

Average Place

Posted Aug 15, 2015 on Hotels
the hotel did not have a 24hr attendants , the building was old . the apartment was clean and comfortable enough . The location was far from the heart of the city and the neighborhood was not the best .