Not the best, Best Western
Posted Jan 1, 2017
This Best Western is less than one year old...we expected to be wowed as we have enjoyed visits to other BW's over the years. Location is good, next to several restaurants and the I65. By the time we got takeout and settled in, discovered only one bar of soap, the heating unit was loud and we eventually shut it off, the insulation between the rooms appeared to be insufficient...we heard clear conversations, the room cleaning was sub par and the bathroom was very small with a an awkward layout. The breakfast was mediocre...overcooked sausage patties and cold eggs. We discussed all of this with the desk person at checkout who advised that he would discuss with the manager and send an email of our bill. To date, we have not received anything from BW. This new version of BW seems to be more on outward visual style and less on substance.