Ratings based on 1,300 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
Pros: clean nice room great breakfast
New, clean room, friendly staff, nice rooms, great breakfast. Location was great and close to everything. I will stay there again.
3 out of 5
by A verified traveler

Posted May 18, 2017
For the price of $286 for 2 days, we didn't have a microwave or a safe. We had a coffee pot period.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, Ky

Nice hotel and they allow pets

Posted Apr 12, 2017
I took my 4 granddaughters for spring break and it was wonderful. The employees are wonderful and caring. They went above and beyond when i had an emergency and had to leave early. The breakfast was great. The girls loved the pool. It was the right temp and we enjoyed it very much. It close to all the restaurants and the mall.
Comment from Hotel Management
May 17, 2017 by Asmira M. , Hotel Management
Thank you! We are glad to hear that you enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cumming, GA

Great experience

Posted Apr 11, 2017
We reserved a suite with two beds and a sofa sleeper and weren't disappointed. The suite had a separate bedroom, so we were able to have privacy, yet plenty of room for the 3 adults and 2 children. The kids enjoyed the indoor pool. Woke up to a good, warm breakfast, too. We'll be back.
Comment from Hotel Management
May 17, 2017 by Asmira M., Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
It is a great location. Great staff, very helpful would definitely recommend
Comment from Hotel Management
May 17, 2017 by Asmira M., Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Mason, OH

Nice Hotel. New Ownership. Bad location.

Posted Apr 4, 2017
The room was fine. Staff were pleasant but seemed a little clueless. I asked for a hypo-allergenic pillow and was told they didn't have those, then they "found" me one on a desk in the back office. I explained that I am a frequent guest at other Country Inns and have never had this problem before. I was told that this location was under new ownership. Apparently the new owners are not fans of hypo-allergenic pillows... Staff were very helpful in dealing with a noisy group next door which was much appreciated. The main problem with this hotel is it's physical location. It is difficult to get in and out of in a very busy commercial area. There was a major accident in front of the hotel during our stay and I am sure this is a common occurrence, especially at night. Nice hotel once you figure out how to get to it. Be careful!
Comment from Hotel Management
May 17, 2017 by Asmira M., Hotel Management
Thank you for letting us know about your stay. We definitely have hypo-allergenic pillows. We will address the issue with our staff to assure that it does not happen again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 4, 2017
Can't say enough about the staff. They were extremely friendly! Beds were very comfy. Hotel is in a fairly quiet location, but close to everything.
Comment from Hotel Management
May 17, 2017 by Asmira M., Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Great Location

Posted Apr 3, 2017
This hotel is in very close proximity to many restaurants and shopping areas. The hotel was quiet, clean, and the staff was friendly.
Comment from Hotel Management
May 17, 2017 by Asmira M, Hotel Management
Thank you!
3 out of 5
by A verified traveler

Posted Apr 2, 2017
Pool and room were dirty. Beds hard. Unfortunately definitely not worth the money.
Comment from Hotel Management
May 17, 2017 by Asmira, Hotel Management
Thank you for the feedback.
4 out of 5
by A verified traveler

Just ok

Posted Apr 2, 2017
Pool area does NOT have whirlpool as pictured. Workout room is nasty. One good treadmill, second doesn't work. No towels, cleaning rag dispenser empty all three days of stay. Remodel during stay that was never indicated. Affected breakfast area. Average breakfast, nothing special.
Comment from Hotel Management
May 17, 2017 by Asmira, Hotel Management
Thank you for letting us know about your stay.