Our first room smelled like it had been in a flood. Moldy and musty. We stayed there one night and then found mold on the dust ruffle. They wanted to just clean it but we insisted on at another room. The second room didn't smell of mold just musty. They supposedly cleaned the room that day but the bathroom smelled of pee. I sprayed the floor and toilet down with Clorox and cleaned it with a towel. It became tolerable. There was mold outside the shower where water ran out of the shower. The toilet leaked. Bathroom door was dirty and base boards were disgusting. The desk chair was very stained.
Comment from Hotel Management
Aug 21, 2016 by Manager, Hotel Management
Thank you for staying. The first room you stayed when checked by 4 staff members had nothing wrong with it. The same room was rented on the same day to another guest without a single complain. It was rented the next day as well without any issue. We can provide you the receipts of the room if you need to verify.The second room you stayed in was also rented the previous night as you had left luggage in the room while the housekeepers cleaned it.The guest who had checked out that day had no problem with the room. Now, decide who has issues? We are not tearing down our hotel just because you feel it that way. Even if you are willing to pay for that expense, we still won't do it.