Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
61% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Sault Ste Marie, ON

Not up to hotel standards

Posted Apr 8, 2016
Pros: Nothing.
Cons: The condition of the rooms and a more helpful staff.
Location: On I-65. It was used as a stopping point on the way to Florida.
The hotel looked good from the outside but once inside that changed. The HVAC unit in the room was so dirty we didn't want to turn it on for fear of sending the dirt airborne. The toilet was plugged from arrival and the remedy was to give us a plunger. We never did get it unplugged. We had to use the toilet near the lobby. We would have left but all the other hotels in the area were sold out.
Comment from Hotel Management
Apr 30, 2016 by dee patel, Hotel Management
Thank you for staying. The same room you had stayed was rented the previous night without any problem with the toilet or the room as a whole. We had the maintenance look at the toilet after you left and found that a hand towel was stuck in it. Coming to find out that it was the same one that was missing from your room. So, thank you for creating the mess and then complain about it.
2 out of 5
by A verified traveler from Chicago suburbs

Waffle House next door

Posted Mar 16, 2016
Pros: Waffle House next door.
Cons: The condition and the price.
Location: I didn't travel far. the location looked safe to me.
I read the previous reviews and thought they were exaggerated a bit. No ,they were right on.The hotel is dated, I'd say 60s. The room quite worn,the bed was ok . On the positive side,the area looked safe enough and quiet and there is a waffle House next door. Don't expect too much and you'll be happy. P.S. it's overpriced.
1 out of 5
by Lee S.

STAY AWAY !

Posted Mar 10, 2016 on Orbitz
WARNING: the pictures are deciving they attempted to make it look as if the rooms had a make over when in reality it was the same as putting makeup on a pig... still a Pig !word of advice if you decide to stay here, be prepared for roaches to go running if you get up in the middle of the night. we mentioned this to the manager on duty upon check out and all he could say is that they had the bug guy there and didn't understand why we'd be seeing anything. in addition in our haste to vacate the dirty bug infested room my wife forgot a makeup bag with her medication in the bathroom, less than an hour down the road we called back and were told the cleaning people hadn't been to the room but they would check and call us back, we were getting ready to turn around and go back when we got the call saying they didn't find anything, so guess they also employ dishonest employees, I can only imaging what they do when your out of your room. I strongly urge you to stay far away from this establishment. I know I will !
3 out of 5
by Jesus

Posted Mar 2, 2016 on Hotels
Comment from Hotel Management
Mar 26, 2016 by Stephanie, Hotel Management
Thank you for staying.
3 out of 5
by A verified traveler from Richmond, Ky

Posted Feb 29, 2016
Our first room was on the third floor. My friend has health issues and needed a room on the first floor. They accommodated us immediately with no extra charge. They treated us extremely good.
Comment from Hotel Management
Mar 26, 2016 by dee patel, Hotel Management
We greatly appreciate your stay and were privileged to make your stay comfortable.
2 out of 5
by A verified traveler

Small Dirty rooms

Posted Jan 30, 2016
This is one of the worst hotels we stayed at in a long time. Dirty walls dirty doors holes in the walls The alarm clock had what I think was chocolate all over it and couldn't adjust the time. The heater was filthy you didn't want to touch that and it was so loud you couldn't hear the TV. My wife did take pics of everything but can't get them to upload. there's a lot of hotels near this one, better off going to one of them. It actually had shoeprints on the walls
Comment from Hotel Management
Mar 26, 2016 by dee patel, Hotel Management
Thank you for staying. Our rooms are clean and comfortable to stay. They are checked before renting.
4 out of 5
by A verified traveler

Would not stay again

Posted Jan 3, 2016 on Hotels
The first room carpet was soaking wet at the foot of the bed, which I didn't realize until we were moved in. I had taken off my shoes to relax and found the wet floor while setting at the desk. We were given a new room. Because it was a queen(reason given by the clerk), it had no micro or refrigerator. She would not let us upgrade because we booked at Hotel.com. Had I known how small the would be as a queen size I would not have booked it. You could not walk in any part of the room and pass the other person. You have to sit on bed to let the other person by. The heat/Ac was noisy and would go off and on all night. The breakfast was cold/frozen biscuits(how hard is it for staff to heat some biscuits in the micro?!!) sausage gravy, cereal, juice, waffle, muffins, and fruit and coffee. The property needs some repairs. In the hall a security camera hangs a foot by danging wires. The outside entrance door is broken with no knob and you have to yank on it hard to open it.
Comment from Hotel Management
Mar 12, 2016 by Stephanie, Hotel Management
Thank you for taking time to write a review. We appreciate your stay. We are in the process of renovations. We have just finished installing new ceiling tiles and new led lights in the hallways, and that is the reason you are able to see the cameras hanging. The workers had to go home for the holidays and the work couldn't be completed. We will complete it as soon as the workers get back. Thank you for staying.
1 out of 5
by A verified traveler

Posted Dec 8, 2015 on Hotels
Hotel couldn't find our reservations, blamed hotels.com. Then we got in our room the heat did not work, so we had to be moved to a different room(we had 2 double beds, we moved to one king bed with 3 people.) They offered a discount, but I never received it.
5 out of 5
by Angela M

Posted Dec 6, 2015 on Hotels
Comment from Hotel Management
Mar 12, 2016 by Stephanie, Hotel Management
We greatly appreciate your stay. We hope to see you again soon.
4 out of 5
by A verified traveler

Over all good stay

Posted Dec 1, 2015 on Hotels
Everything was good over all. Stayed here while waiting on my apartment to be ready to move in to.
Comment from Hotel Management
Dec 5, 2015 by Stephanie, Hotel Management
Thank you very much for staying . It was an honor for us to provide you with accommodation while you moved to your own apartment. Best of luck. Remember us again in future.