Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Feb 3, 2016
Toilet did not work right. I had to go to front desk to get a plunger
Comment from Hotel Management
Feb 6, 2016 by Prakash Lad, Hotel Management
Thank you for your feedback! I am very sorry about the maintenance issue you had. Please let the front desk know and we will have maintenance fix the problem for you! I hope you will consider coming to stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

nice and friendly hotel

Posted Jan 5, 2016
Pros: cleness and freindly staff
Location: not much . it's small town
the room was clean places were quiet and good area for traveler to take well rest.
Comment from Hotel Management
Jan 7, 2016 by Prakash Lad, Hotel Management
We at Days Inn want to personally say Thank You for your feedback! We take our guests opinions very seriously. I am glad you enjoyed your say and I hope you will come back again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Clean room and courteous staff. I'd stay there aga

Posted Jan 1, 2016
Check-in was quick and rooms were clean. They had everything we needed for an overnight stay. I'd stay there again.
Comment from Hotel Management
Jan 2, 2016 by Prakash Lad, Hotel Management
Thank you for your positive review. We will use this as encouragement for our team to keeping doing what they're doing. We hope you will continue coming to Days Inn in Franklin, Kentucky! Thank you for your business!
5 out of 5
Recommended
for Couples
by A verified traveler

Had a good night.

Posted Nov 13, 2015 on Hotels
It was nice. Room was clean.
Comment from Hotel Management
Jan 16, 2016 by prakash, Hotel Management
I would like to thank you for staying with us. We are glad you enjoyed your stay. I truly hope you will come back again. We look forward to seeing you soon!
3 out of 5
Recommended
for Business Travelers
by Michael from Rockford

Ok Hotel

Posted Oct 27, 2015 on Hotels
I stayed 4 nights and the room was comfortable and clean. The only problem was the noise of the trucks at night.
Comment from Hotel Management
Jan 2, 2016 by prakash, Hotel Management
I would like to thank you for staying with us. We are glad that you enjoyed your visiting experience while at our hotel. I truly hope you will come back again. We look forward to seeing you again!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 26, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by prakash, Hotel Management
I would like to thank you for staying with us. We are glad you enjoyed your visiting experience. I truly hope you will come back again!
3 out of 5
Recommended
for Business Travelers
by Chris from Warsaw, IN

Just fine, but bring $25 in cash for a "deposit"

Posted Oct 23, 2015 on Hotels
Stopped again on my return trip. Another guest was checking in and dealing with the $25 "deposit" required for a stay booked through an online service. She requested having the "deposit" noted on her receipt - a good idea. I wonder how many of the deposits are forgotten and how the hotel accounts for this transaction... The room was fine, I had a nice little table and everything was clean. Traffic noise carries in from the nearby gas station and highway, but turning on the air conditioner made just enough white noise. The hotel served its purpose and I would stay again.
Comment from Hotel Management
Oct 29, 2015 by prakash, Hotel Management
I would like to thank you for staying with us. We are glad that you enjoy your visit. With the deposits we have the transaction written on three different places. 1) is on the envelope that the money is in. Which has the room number, date, guest's name, deposit amount, check-in and check-out date, and also the shift and desk clerk's name., 2) On the guest's folio, which is the paper the guest signs when they check in and we file when they check out, and 3) in a notebook where we document all coupons used, deposits, and inventory given to guests on that day. When a guest checks out we look at all three of these to make sure that all deposits are refunded. We ask for a deposit to cover for incidentals, which online reservation companies do not cover. I truly hope you will come back again! I look forward to seeing you soon.
3 out of 5
Recommended
for Business Travelers
by Chris from Warsaw, IN

Weird "deposit" required if booked via Hotels.com

Posted Oct 23, 2015 on Hotels
An unexpected wrinkle - if you book online, the desk will require a $25 CASH deposit or a photocopy of the front (only, so no code) of a credit card as they don't have the guest's payment information - just that of Hotels.com. I wasn't the only guest surprised by this and I don't carry cash, so I was a little squeamish about the photocopy. They suggested I could have the image after I checked out, but that didn't happen so I hope they destroy it properly. I would suggest having cash in hand and then be sure to ask for it back at checkout! My stay was just a travel stop, so I didn't explore the area. The hotel is right by the freeway, so access was simple. The room was fine, the continental breakfast wasn't anything fancy, just the usual carb fest (waffle maker, bagels, yogurt).
Comment from Hotel Management
Jan 2, 2016 by prakash, Hotel Management
I would like to thank you for staying with us. We are glad you enjoyed your visiting experience. As for the deposit, We ask for this because online reservation companies do not cover for incidentals. This is to help protect us in the case of a guest breaking or stealing something from the room. We want to be able to replace it. Please inform a staff member or the desk clerk if you would like your credit card copy back. We do properly dispose of all copies after housekeeping checks the room when the guest checks out. This is to protect your identity and your credit card information. I truly hope you will come back again! I look forward to seeing you soon.
3 out of 5
Recommended
for Business Travelers
by Neil from Green Bay WI

Ok room, bad front desk

Posted Oct 20, 2015 on Hotels
Hotel was average, no real complaints about the room. The front desk gave us a really hard time when we checked in and scolded us repeatedly for checking in so late. It took 25 minutes to get checked in to four rooms. The front desk clerk made copies of all of our drivers licences, and credit card. I think keeping a copy of the credit card was sketchy.
Comment from Hotel Management
Dec 26, 2015 by prakash, Hotel Management
I would like to thank you for staying with us! We would like to apologize for the inconvenience you experienced while visiting our hotel. We ask guests to please call and inform us if you are going to be checking in late. We make copies of IDs so we know who is assigned to which room. The copy of credit cards was to cover for incidentals. After housekeeping checks the room we dispose of the copies for your protection. I truly hope you will come back again. I look forward to seeing you again!
2 out of 5
by A verified traveler

Manager was rude

Posted Oct 20, 2015
Manager was rude but the front desk clerk was very helpful
Comment from Hotel Management
Oct 23, 2015 by Prakash Lad, Hotel Management
I would like to thank you for staying with us. We apologize for the inconvenience you experienced while visiting our hotel. I truly hope you will come back again. I look forward to seeing you again!