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Reviews of Hampton Inn Franklin

2.5 out of 5
Hampton Inn Franklin
4010 Nashville Rd, Franklin, KY

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 190 reviews" "
Rating 8 - Good. 60 out of 190 reviews" "
Rating 6 - Okay. 18 out of 190 reviews" "
Rating 4 - Poor. 7 out of 190 reviews" "
Rating 2 - Terrible. 4 out of 190 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Complaints
Stayed 1 night in Apr 2024

8/10 Good

Steven

Traveled with partner
Liked: Amenities, property conditions & facilities
Halls and rooms could use some updating. Noticed a unpleasant smell when exiting the elevator on third floor. Everything seemed relatively clean.
Stayed 1 night in Apr 2024

10/10 Excellent

francis

Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

James

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Price was good. The property was not in good condition. Cracks in ceiling bad smell in hallways and not up to what you would expect from a Hampton
Stayed 1 night in Dec 2023

10/10 Excellent

Daro

Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Traveled with partner
Liked: Amenities
Heipful staff
Stayed 1 night in Nov 2023

8/10 Good

Camisha

Stayed 1 night in Oct 2023

2/10 Terrible

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort
bad experience
terrible smell at elevator 3rd floor, old building not maintained, smell was coming in room, shower head broken
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Close to Kentucky Downs
Stayed 2 nights in Sep 2023

8/10 Good

Suzanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again. The bathroom sinks are too high - needed a stool. Shower head hard to adjust.
Stayed 2 nights in Sep 2023

8/10 Good

BScott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the property was close to the job site i was inspecting so the connivence to the job site was good, but being right next to I-65 there was a lot of noise. i found it hard to sleep.
Stayed 2 nights in Aug 2023

10/10 Excellent

Bridget

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing weekend
Our stay was very comfortable and the staff were so cordial. The rooms were nice and cool. The breakfast was great. I recommend to anyone.
Stayed 1 night in Jun 2023

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in May 2023

10/10 Excellent

Misty, Manilla

Traveled with family
Liked: Staff & service, property conditions & facilities
Safe, clean & friendly staff
Stayed 1 night in May 2023

8/10 Good

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not that clean. The carpet was dirty and the bathroom needed remodeling drastically!!!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
The rooms could use a little updating, but everything looked clean, the beds were comfortable, and the breakfast was pretty good. I would stay here again.
Stayed 1 night in May 2023

6/10 Okay

William

Traveled with family
Liked: Cleanliness
Room was dated but clean. We smelled cigarette smoke as we were going to bed. It got strong in our room and was making me nauseous. Front desk came to check said they didn’t smell it but offered a box fan which we did accept but for smoke free room we were disappointed. I only stay at Hampton inns due to great customer service and cleanliness but rethinking that
Stayed 1 night in Apr 2023

10/10 Excellent

Tina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worked with us on early check in very friendly and pet friendly
Stayed 1 night in Apr 2023

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stay was as it is said "short but sweet". One night - check in good and front desk was professional and helpful. Breakfast the next day was good - usual fare but hot. Coffee was excellent check out fast. All interior entrances to rooms. Highly recomnend
Stayed 1 night in Apr 2023

10/10 Excellent

larry

Stayed 1 night in Apr 2023

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check were very friendly and helpful. Thank you.
Stayed 1 night in Mar 2023

10/10 Excellent

larry

Traveled with partner
Liked: Staff & service, property conditions & facilities
U can always rely on a Hampton Inn
Stayed 1 night in Mar 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Motel
Very nice motel, good location, front staff was excellent, great cs. Close to restaurants nice rooms and good breakfast bar
Stayed 1 night in Mar 2023

6/10 Okay

Tom

Traveled with partner
Disliked: Property conditions & facilities
Needs sprucing up!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Brand & Hotel
I love the Hampton brand! The price is reasonable the consistency no matter where I stay is awesome and the coffee is the best! Thank you for being consistent and meeting my expectations. I always know what to expect when I stay!
Stayed 1 night in Nov 2022
Response from keg on Dec 9, 2022
Thanks for the wonderful review. Hamptons are also my go to when traveling.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly. Hotel was quiet. Room and lobby were clean. Breakfast was more than expected.
Stayed 1 night in Oct 2022

8/10 Good

Constantina

Traveled with group
Liked: Staff & service, amenities
Nice overnight stay
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin L

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff was excellent. Good breakfast. Clean property.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bonnie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

William

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The building showed its age.
Stayed 1 night in Jul 2022

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before this most recent stay. I will stay again if I'm in this area. Nice place, nice people !
Stayed 1 night in Jul 2022

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. Building is old but decent shape.
Stayed 2 nights in Jul 2022

6/10 Okay

Emily

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The breakfast staff were helpful and breakfast was good. The room was okay. Had a little bit of a smell. As the day went on there were some shady characters around. Did not feel safe with my children. Wish I would have researched the area first. Got out of there as soon as we could.
Stayed 1 night in Jun 2022

8/10 Good

Janet

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Alot money for run down rooms
Stayed 1 night in Jun 2022

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay along Interstate 65. Everything was convienent
Stayed 1 night in May 2022

10/10 Excellent

Roderick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was clean and the breakfast was great. The person that checked us in was nice but I can not say that about housekeeping. They were very rude and the one threatened to hit me with her cleaning cart. I would give it a better rating if that did not happen.
Stayed 1 night in Apr 2022

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. A larger coffee urn would be better.
Stayed 1 night in Mar 2022

8/10 Good

lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
was very comfortable.
Stayed 1 night in Mar 2022

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Very nice and clean hotel and front desk clerk was amazing
Stayed 1 night in Jan 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this location and both times have been good.
Stayed 1 night in Dec 2021

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021