Ratings based on 573 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from NY

Clean hotel in a good location

Posted Sep 2, 2016
Pros: Location and cleanliness
Cons: Better tasting coffee
Location: Located near restaurants and shops. I recommend going to downtown near the college/park and eat at 440 Main!!
We enjoyed our stay at the Hilton Garden Inn. This was a 1 night stay for work. The room was very clean, the hotel is in a convenient location. No complaints, all good things!
1 out of 5
by A verified traveler from Tennessee

Not what we expected from the Hilton brand.

Posted Aug 8, 2016
Pros: Staff was nice. Said that the photos needed be updated on the websites. Agreed that the room we got was not what was pictured. Nothing she could do.
Cons: Update the hotel or lower the prices. Not what was expected from the Hilton brand.
We can't usually spend the extra money to stay at a Hilton hotel. We were going to our nephew's wedding and it was close to the church. We wend to our room and it smelled musty, only to find the air conditioner was leaking and the carpet was wet. Told them about it at the front desk and they said they would dry it out. We were placed right in front of a party and it was very loud outside our door. We left for the wedding and came back about 3 hours later. Went to the desk and the lady said that it had been dried out an was completely fine. We went to our room and "nothing" had been done. Went back to the desk and asked for another room. Went for a swim before the pool closed only to find it in disrepair. Dozens of tiles were missing and exposed sheetrock that looked as though it had been that way for weeks or months. Very unprofessional looking. Got back to the room and there was peeling pain, a goo or crud on the light fixtures in the bath, cracked tiles, leaking shower. The hotel doors would not shut easily... had to pull and double check that they were closed and locked. If this is what a first rate hotel chain looks like, then I will stay at a lesser priced facility and be much more comfortable and safe. The reviews from this hotel must be from several years ago. Save your money; definitely not as pictured or described.
5 out of 5
by Amy from Missouri

10+++++

Posted Jun 28, 2016 on Hotels
Nothing to complain about here! Everything was superb! Would definitely stay here again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 28, 2016 on Hotels
3 out of 5
by John

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
2 out of 5
by Donna

Sad

Posted Jun 26, 2016 on Hotels
Complimentary breakfast not included was disappointed in this did not know most high end hotels include it. So we paid the general price for for was very unsatisfactory, got it wrong order, cold, stiff eggs all around not good.
3 out of 5
by A verified traveler

closed for breakfast closed for breakfast before 1

Posted Jun 23, 2016 on Hotels
The restaurant closed for breakfast closed for breakfast before 10 AM. Most hotels are from 6 AM till 11 AM. It seems a bit unreasonable to us. We had to go out and find breakfast.
5 out of 5
by A verified traveler

Posted Jun 17, 2016
Quiet, nice workout room, hall carpets stained or needed cleaning, overall we were very pleased.
4 out of 5
by Justin from Pensacola

A++ Hotel, Will Stay Again!

Posted Jun 8, 2016 on Hotels
The room was a great bargain for the price. We got a king sized bed with a whirlpool tub and a decent sized room for a very affordable rate. The room was across from the pool so there was some noise but not bad enough to change rooms. Overall it was a great place for a night and I would definitely stay here again.
5 out of 5
by Elysha from Minneapolis

Would definitely stay again. Book it!

Posted Jun 4, 2016 on Hotels
I have nothing but great things to say about my stay at the hotel. The rooms were clean and very spacious; the staff members were so friendly. I would definitely stay again!