Ratings based on 24 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, AL

Decent stay

Posted Dec 23, 2016
The water pressure was less than desired, the bed was okay and the space seemed clean. The breakfast was good, but the pancake maker wasn't worked BG and sausage and omelette weren't out while I was eating.
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Thank you for being our guest. We are glad your overall stay was a pleasant one, except for the few hiccups you experienced. I appreciate you bringing these issues to my attention and ensure you, steps will be taken to resolve these problems. We hope you will join us again when you are in the area for a much better stay! Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Always there for us

Posted Apr 24, 2016
Pros: cleanliness
Cons: cost of room
always friendly and helpful staff. When they found we were leaving early before the breaksfeast buffet was going to open, they opened it early (20 minutes) for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Great Hotel

Posted Feb 14, 2016
Great place to stay. Superior front desk personnel. Room was very nice.
Comment from Hotel Management
Feb 15, 2016 by Director of Sales, Hotel Management
Stacey, We are happy to hear that you had a great experience at the Holiday Inn Express in Bowling Green, KY!
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Oct 26, 2015
Pleasant staff. Breakfast was good. Coffee available when we arrived late. Near the freeway.
Comment from Hotel Management
Dec 26, 2015 by Director of Sales, Hotel Management
Patricia, Thank you for taking a moment to write a review for the Holiday Inn Express in Bowling Green, KY. I am happy to see that you found our staff pleasant and that you enjoyed our complimentary full, hot breakfast. We hope you will stay with us again if you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from IL

Great service, good location.

Posted Oct 5, 2015
Pros: Check in & breakfast staff.
Location: Many restaurants nearby, including Bob Evans right across the street.
Friendly, efficient service the entire stay. Clean. I'd stay again!
Comment from Hotel Management
Oct 6, 2015 by Director of Sales, Hotel Management
Thank you for taking a moment to review the Holiday Inn Express in Bowling Green. We are happy to see that you enjoyed your stay and took advantage of the many restaurants around us. We hope that you will choose us again if you are ever back in the area.
1 out of 5
by A verified traveler

Dirty

Posted Jul 17, 2015
Arrived at my hotel after working all day. I pulled the covers back on the bed - covered in HUMAN hair - called front desk - she brought me clean sheets and told me I was rude - we eventually move rooms. New room - I am getting ready to take a shower and there are used towels hanging over the shower bar and they are damp!! YUCK!!!!! They did refund my money but it was an awful experience.
Comment from Hotel Management
Jul 20, 2015 by Director of Sales, Hotel Management
I apologize that your experience with our hotel was anything less than satisfactory. Please know that this is not an ordinary occurrence at our property and we have taken every precaution to prevent this from happening in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Ohio

Great, Comfortable Stay!

Posted Jul 6, 2015
Pros: Very clean and comfortable! Great location! Breakfast was delicious!
Cons: Nothing!
Location: We specifically were stopping overnight in this location at the last minute to take in the Corvette Museum on our way home from vacation.
Very easy online booking for last minute overnight stay! Checking in was done in minutes and we were in our room within 15 minutes with our luggage, which was really great since we had 2 young children with us that we're ready for bed! Very comfortable rooms, beds and pillows are great! Cleanliness was exceptional!
Comment from Hotel Management
Jul 14, 2015 by Director of Sales, Hotel Management
I'm very happy to hear that you had a great overall experience at the Holiday Inn Express in Bowling Green, KY! Thank you for taking the time to give us wonderful feedback about your stay. We hope you will continue to stay with us anytime you are in Bowling Green.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Had noisy kids in the room above us, but the management took care of it. I should have called them sooner. Thanks.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Pros: very good breakfast.
Cons: Bathroom very small,
had recently stayed at Hampton Inn next door for about the same money and overall it was much cleaner and roomier.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bainbridge,In

Posted Dec 5, 2014
Pros: It's very clean & the bed's are very comfortable & nice Breakfast
Cons: Cant think of anything to improve it
Location: Everything you would need is very near to the Hotel
We've stayed here at the Holiday Inn Express quite a few time's & have enjoyed our stay every time !!Would recommend this Hotel highly !!