Ratings based on 374 Verified Reviews

3.3 out of 5
62% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Utica

Smokers Paradise!

Posted Jun 22, 2017
Pros: Leaving to go home
Cons: Level it and make a parking lot
NHRA Hot Rod Reunion weekend. Booked 4 months in advance and most of the town was sold out. This was still available with "NO SMOKING ROOMS" Upon check in the kid at the desk, who was beyond slow, gave us keys to the room to see if they were ok, as people who book on Expedia seem to give them bad reviews he said. Pretty sure it isn't just the Expedia people. Two separate units for this complex. The hallway reeked of cigarette smoke. The room however wasn't as bad, due to the staff leaving the bathroom exhaust fan running 24-7. Lots of extended stay, live in/ construction workers. Overall, gross, dingy, rundown condition. Much nicer facilities nearby.
1 out of 5
by A verified traveler from WV

Should have known something was wrong

Posted May 24, 2017
Pros: It was a place to sleep.
Cons: Needs LOTS of work! Replacement of EVERYTHING; repair walls, paint, shower curtain bar was coming out of wall; had square throw pillows for bed......
Location: Cracker Barrel was across street.
Have never been asked to "check the room" before finishing registering. College graduation and Mother's Day weekend so nothing else available. Rooms smelled: son said of marijuana! Questionable tenants. Rooms had kitchinette but no cooking utensils. No alarm clock, phone didn't work, no tissues and no extra toilet paper. Hours at front desk were 9:00 a.m. to 9:00 p.m. with a phone # to call if there was a problem. Needs LOTS of work!
1 out of 5
by A verified traveler from Tn.

Close to Western Kentucky University

Posted May 17, 2017
Cons: To run this as a hotel, not as apartments. Coffee pots and coffee in the rooms.
It took a long time to check in, several people waiting after us. Piles of dirt in stairways and clumps of dirt on stairs where construction workers had scraped their boots on the stairs. We asked for an iron and ironing board, not left in our room like he said it would be. I had a half of a roll of toilet paper and no workers there after 9 p.m. If I had known that this was a long term stay place, I would not have stayed there.
4 out of 5
by ronald from in town suites

it's quiet enough

Posted Apr 30, 2017 on Hotels
slept well
1 out of 5
by A verified traveler from KY

Rude

Posted Apr 30, 2017
Rude management. Kept my money for a four day stay I didn't get. I wouldn't recommend this place. Had mail incoming and didn't get it back. Management keep the mail and cash within.
3 out of 5
by Alexander

OK

Posted Apr 29, 2017 on Hotels
Normal
2 out of 5
by Richard

This traveler left a rating score only Posted Apr 29, 2017 on Hotels
1 out of 5
by Jackson

Terrible

Posted Apr 24, 2017 on Hotels
Toilet didn't have a handle, didn't have towels , doors to get in were busted to where anyone could get in without key,& sink in bathroom had cracks on the side & looked like it would break at any time.
1 out of 5
by A verified traveler

Dump

Posted Apr 9, 2017 on Hotels
Dump
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Convenient. Nice size room for the price.

Posted Apr 8, 2017 on Orbitz
We stayed in the 2 queen suite. My kids liked the fact they didn't have to share a bed, since there was a pull out sofa. Liked having the kitchen, but the fridge was pretty loud. The size of the room made it all worth it. Lots of room to spread out and overall good.