Ratings based on 370 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Utica
Smokers Paradise!Posted Jun 22, 2017
Pros: Leaving to go home
Cons: Level it and make a parking lot
NHRA Hot Rod Reunion weekend. Booked 4 months in advance and most of the town was sold out. This was still available with "NO SMOKING ROOMS" Upon check in the kid at the desk, who was beyond slow, gave us keys to the room to see if they were ok, as people who book on Expedia seem to give them bad reviews he said. Pretty sure it isn't just the Expedia people. Two separate units for this complex. The hallway reeked of cigarette smoke. The room however wasn't as bad, due to the staff leaving the bathroom exhaust fan running 24-7. Lots of extended stay, live in/ construction workers. Overall, gross, dingy, rundown condition. Much nicer facilities nearby.
by A verified traveler from WV
Should have known something was wrongPosted May 24, 2017
Pros: It was a place to sleep.
Cons: Needs LOTS of work! Replacement of EVERYTHING; repair walls, paint, shower curtain bar was coming out of wall; had square throw pillows for bed......
Location: Cracker Barrel was across street.
Have never been asked to "check the room" before finishing registering. College graduation and Mother's Day weekend so nothing else available. Rooms smelled: son said of marijuana! Questionable tenants. Rooms had kitchinette but no cooking utensils. No alarm clock, phone didn't work, no tissues and no extra toilet paper. Hours at front desk were 9:00 a.m. to 9:00 p.m. with a phone # to call if there was a problem. Needs LOTS of work!
by A verified traveler from Tn.
Close to Western Kentucky UniversityPosted May 17, 2017
Cons: To run this as a hotel, not as apartments. Coffee pots and coffee in the rooms.
It took a long time to check in, several people waiting after us. Piles of dirt in stairways and clumps of dirt on stairs where construction workers had scraped their boots on the stairs. We asked for an iron and ironing board, not left in our room like he said it would be. I had a half of a roll of toilet paper and no workers there after 9 p.m. If I had known that this was a long term stay place, I would not have stayed there.
by A verified traveler from KY
RudePosted Apr 30, 2017
Rude management. Kept my money for a four day stay I didn't get. I wouldn't recommend this place. Had mail incoming and didn't get it back. Management keep the mail and cash within.
by A verified traveler
DumpPosted Apr 9, 2017 on Hotels
for Everyoneby A verified traveler from Michigan
Convenient. Nice size room for the price.Posted Apr 8, 2017 on Orbitz
We stayed in the 2 queen suite. My kids liked the fact they didn't have to share a bed, since there was a pull out sofa. Liked having the kitchen, but the fridge was pretty loud. The size of the room made it all worth it. Lots of room to spread out and overall good.
Horrible!Posted Apr 4, 2017 on Hotels
April at the front desk was only polite person there. Room dirty, other guests were nosey and harassed my children. Air didn't work, wifi password was wrong and hotel couldn't figure problem out, mold in bathroom, sink stopped up and couch was disgusting. The hotel tried to charge me twice. Lines of ither guests were also complaining and my friend had to cancel her room because it was disgusting! Don't stay there!!!!
by A verified traveler
Time for renovationPosted Apr 4, 2017
Everything needs updated, furniture, paint, bedding, carpet, ...
Posted Apr 4, 2017 on Hotels
Checked in and asked to see the room, we were actually going to meet some friends and wouldn't be back until late. Came back down and asked if I could get a trash can, not one in the room, soap, no soap in the room, and one pillow. Guy said sure, wrote them down, came back at 9:30pm, went to the room and nothing had been added. TV didn't work, only channel was local weather, I could look out the window for that!! I'll pay extra next time, note to self, don't stay here again...
by A verified traveler from Ontario
Substandard HotelPosted Apr 3, 2017 on Orbitz
Pros: Location off I65 is good.
Cons: Clean the place!!!
Booked the hotel through Orbitz when looking for a last minute stay in Bowling Green, Ky. I was assured that the hotel is nice and clean. We were totally disappointed! The first room we were given was not cleaned and beds were not ready, so we were given another room. Filthy!!! The floors had clearly not been vacuumed and long term, accumulated dirt was evident, as well. We wouldn't sit on the couch as it was really dirty. There were cigarette stains on the bathroom vanity. It was too late at night to make a change so we stayed, but will never stay again!