Posted Oct 23, 2016 on Hotels
Thought the hotel looked nice in the pictures, however, it was a run down hotel. Very dirty and smelly inside the room. Stained covers and chairs as well. The worst part was how loud it was. Until 2am, you can hear cars racing on the street and in parking lot. Lots of partying in the room next to me. Awful experienec.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.