Exterior

Reviews of Red Roof Inn Bowling Green

2 out of 5
Red Roof Inn Bowling Green
3140 Scottsville Rd, Bowling Green, KY

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Comfortable, great price but floor dirty and phone didn’t work
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Dianne, We appreciate your positive feedback on our comfortable rooms and competitive pricing. We encourage guests to bring any concerns, such as cleanliness or maintenance issues, to our attention during their stay for immediate action. Your insights are valuable for us to continually improve our services and facilities.

6/10 Okay

MONICA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Ceiling in bath was moldy and falling. TV didn't work. Breakfast nearly gone at 7:30 and only 3-4 options at that. Sheets had spots on them. USB ports didnt work. It was okay for the 7hr sleep passing through, but I will opt for another option next time.
Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello MONICA, Thank you for sharing your feedback with us. We value your comments and will address them with our team for improvement. Should you have any further concerns, please feel free to reach out to our management team directly. Your input is important to us as we strive to enhance our guests' experiences.

6/10 Okay

Jacob

Traveled with family
Liked: Staff & service
Affordable and easy to use.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Jacob,We are delighted to hear that you found our hotel affordable and convenient. Your positive feedback is greatly appreciated, and we hope to welcome you back in the near future. Thank you for choosing to stay with us.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to know cause it’s outside parking
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on Mar 26, 2024
Dear Amanda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bowling Green and I appreciate your 5/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for price, nice location near various restaurants. Felt safe, place was acceptably clean. No problems.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Amanda,We're delighted to hear you found our hotel to be a good value with a convenient location. We're pleased to know you felt safe during your stay and that the cleanliness met your expectations. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

Lindsey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly updated. Soft comfortable bed. Floors could have been a little cleaner there were a few hairs in the bathroom floor, but otherwise pleased. 8/10.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Lindsey, Thank you for highlighting the positives of your stay with us. We appreciate your feedback on the cleanliness of the floors as we strive to make each guest experience exceptional. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Nancye

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water. Reservation in incorrect Name. No English spoken at front desk. Would not let pay in cash. Overall awful
Stayed 2 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Nancye, We regret to hear about the issues you encountered during your stay. Your feedback is valuable, and we will address these concerns with the team for improvement. For any further assistance, please feel free to reach out to our management team.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding motel for the price. It seemed clean and safe. Comfortable bed. Thoughtfully designed room. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Steven,We are thrilled to hear that you enjoyed your stay with us at the motel. Providing a clean and safe environment is our top priority, and we are delighted that you found the bed comfortable and the room well-designed. We look forward to welcoming you back on your next visit.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Kelli,We appreciate your feedback on our helpful staff and strive to provide excellent service to all our guests. Your kind words will be shared with our team for their hard work and dedication. Thank you for choosing to stay with us, we hope to welcome you back in the future.

4/10 Poor

Jeffrey

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was still dirty from the previous occupants. There were stains and holes in the blankets and sheets. The floor had food crumbs and somebody’s hair all over the bathroom floor and shower. The breakfast was average for a hotel, especially since Covid.
Stayed 1 night in Feb 2024
Response from Manager on Mar 1, 2024
Hello Jeffrey, Thank you for sharing your feedback with us. We appreciate you bringing this matter to our attention so we can address it accordingly. Rest assured that we take cleanliness very seriously and will ensure our housekeeping team pays closer attention to detail in the future. Your comments regarding breakfast will also be noted for possible improvements.

4/10 Poor

Peter

Liked: Staff & service
Walls are paper thin. Very noisy couple next to me & loud argument / fight at midnight. Doubt I will stay in a red roof again. Not worth the savings on room rate
Stayed 2 nights in Feb 2024
Response from LaTunde RediResponse Specialist on Feb 22, 2024
Dear Peter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BOWLING GREEN. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the paper-thin walls, loud argument from other guests and all the other concerns that you mentioned. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 2 nights in Feb 2024
Response from Manager on Feb 20, 2024
Hello Taylor,We are pleased to hear that you found our hotel to be nice and clean. We strive to provide a high standard of cleanliness for all our guests. Your feedback is appreciated as it motivates us to maintain our standards. Thank you for choosing to stay with us.

2/10 Terrible

Simon

I booked 2 nights, but I had to rent another place to sleep on the second night because right in front of my entrance were some drugheads and two guys with pittbull. Also, breakfast suck. And we had blood stains on our sheet Avoid this place, it sucks
Stayed 2 nights in Feb 2024
Response from Manager on Feb 19, 2024
Hello Simon, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you've raised with the relevant teams for further investigation. We strive to provide all our guests with a pleasant experience and regret that we fell short in this instance.

2/10 Terrible

Salman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel not comfortable with this hotel
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on Feb 15, 2024
Hello Salman,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bowling Green. It's saddening to hear that you didn't feel comfortable staying with us. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please consider adding additional comments to let us know what really prompt such negative feedback, so that we can try to make your next visit a better one. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking and was clean and quiet
Stayed 1 night in Jan 2024
Response from Manager on Feb 6, 2024
Hello Keith,Thank you for sharing your positive experience with our parking facility and the overall cleanliness and tranquility of our hotel. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

Jairus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service. Stained beddings. Dirty floors.
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello Jairus,Thank you for sharing your feedback regarding your recent stay. We apologize if our customer service did not meet your expectations. We are sorry to hear about the issues with stained beddings and dirty floors. We appreciate you bringing these concerns to our attention so we can address them with our team for improvement.

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Bed was not comfortable. Pillows ( only 3 for king bed) uncomfortable. Overall for the price it was average. Service was good. Easy checkin.
Stayed 1 night in Jan 2024
Response from Manager on Jan 26, 2024
Hello Laura,Thank you for sharing your feedback with us. We appreciate your kind words about our service and smooth check-in process. We apologize for any inconvenience you may have experienced with the comfort of the bed and pillows. We always strive to provide a comfortable stay for our guests and will take your comments into consideration for future improvements.

10/10 Excellent

Kimberly

Stayed 10 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello Kimberly,We are delighted to hear that you had such a wonderful experience during your stay with us! We strive to provide exceptional service and it is great to know that we met your expectations. We hope to welcome you back in the near future for another fantastic stay.

8/10 Good

Glenn

Stayed 1 night in Jan 2024
Response from Manager on Feb 8, 2024
Hello Glenn, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello MICHAEL,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. We strive to provide exceptional service and amenities for our guests. If you have any further comments or suggestions, don't hesitate to reach out to us. We hope to welcome you back soon for another excellent stay.

10/10 Excellent

West [

Stayed 1 night in Dec 2023
Response from Manager on Jan 14, 2024
Hello West ,We appreciate you choosing our hotel for your stay. We are glad to hear that you had a fantastic experience with us! We value your satisfaction and hope to welcome you back in the future for another memorable stay.

6/10 Okay

James

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities
It would have been nice to have 4 pillows with king size bed and 2 adults.
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello James, Thank you for sharing your feedback regarding the number of pillows provided with the king-size bed. We appreciate your suggestion and will take it into consideration for future improvements.

10/10 Excellent

Jade

Stayed 1 night in Dec 2023
Response from AdraineRediresponse Specialist on Dec 22, 2023
Hello Jade,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOWLING GREEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

6/10 Okay

Phillip, Columbus

Traveled with pets
The property was average for the pricing. The heating was noisy and had an odor (on top of the cleaner smell). The room and bed were ok and comfortable. The people in the rooms around me were so noisy I got up & left at 0500, just get away from it.
Stayed 1 night in Nov 2023
Response from Manager on Nov 28, 2023
Hello Phillip, Thank you for choosing to stay with us and for sharing your experience. We're sorry to hear that you encountered some noise disturbances during your stay. Our team is always available to address any concerns you may have had, and we regret not being aware of the issue while you were here. We appreciate your feedback and hope to welcome you back for a more peaceful stay in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it all
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Thomas,Thank you for your positive feedback! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

6/10 Okay

Lisa

Business traveler
Liked: Staff & service
Had a strong smoke odor in room. Pets can’t be alone in room but not allowed breakfast area.
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Lisa, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the smoke odor in your room. Please note that our hotel is committed to providing a smoke-free environment, and we will investigate this matter further. Regarding our pet policy, the well-being and safety of all our guests is our top priority, and we kindly ask for your understanding regarding the restriction in breakfast area. We appreciate your understanding and hope to have another opportunity to provide you with a more pleasant stay in the future.

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Antoinette,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had such a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we strive to consistently provide exceptional service to all our guests. We hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional, friendly staff. Room was very clean and well stocked. Thanks!
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Dear Guest,Thank you for taking the time to share your positive experience with us! Providing a clean and well-stocked room is our top priority, and we're delighted to hear that our staff's professionalism and friendliness made your stay memorable. We appreciate your feedback and hope to welcome you back in the future for another great stay!

6/10 Okay

Ellen

Stayed 1 night in Oct 2023
Response from Manager on Nov 19, 2023
Hello Ellen,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

4/10 Poor

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast area too small
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Dana,We apologize for any inconvenience caused by the size of our breakfast area. We appreciate your feedback and will take it into consideration to improve our facilities.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello paul,Thank you for your amazing review! We strive to exceed expectations and we are thrilled to hear that we did just that. We look forward to welcoming you back soon!

2/10 Terrible

Neil

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was obvious that there is no protocol to clean the rooms. I know when I stay at a budget hotel. It is not going to be fancy but I do expect it to be clean. It was the worst I’ve ever seen. We should’ve walked out. We were traveling alll day and was not sure we could find another room in the area. Embarrassing!!! Also, there was no remote control for the TV
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Neil, We apologize for the inconvenience you experienced during your stay. Our housekeeping team has been notified to ensure that rooms are properly cleaned. Regarding the remote control, we will make sure to have replacements in place. Thank you for bringing these issues to our attention. We will make sure that we improve on our offerings.

4/10 Poor

Eric, VICTORVILLE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the second Red Roof Inn I stayed at during a trip to Kentucky. I expected Bowing Green location to be just as nice as the Calhoun, Ga location but sadly it was not. This location was very dated and was not well kept. It looked and felt like a motel 6. Felt like a motel you would see in the movies where people go to hide out.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Eric,We're sorry to hear that your experience at our Bowing Green location did not meet your expectations. We appreciate your feedback and will pass it along to the appropriate team for further improvements.

6/10 Okay

Joy

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Oniel Rediresponse Specialist on Oct 15, 2023
Hi Joy,Thank you for taking the time to write a review of your stay at the Red Roof Inn Bowling Green. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Oct 7, 2023
Hello Michael,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOWLING GREEN and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Good

Cassie

Stayed 1 night in Aug 2023
Response from Abigail Red Roof Management RediResponse Special on Oct 4, 2023
Hello Cassie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bowling Green and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on Sep 29, 2023
Thank you for sharing your perfect rating with us, Amanda. Our staff at the Red Roof Inn Bowling Green was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

James

Stayed 5 nights in Sep 2023
Response from Manager on Oct 14, 2023
Hello James,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

8/10 Good

Michelle

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice people, but not clean
We have stayed at this property before without a problem. Never again. Gentleman at the front desk for check in was nice, but it went downhill from there. We went to our room and the previous guest key envelope was left behind. How did housekeeping not see that it was on the desk? What else was not cleaned? First thing we always check for bugs. We found none. Ok we will stay. The place is getting run down. In the middle of the night you hear people coming and going. In the morning we found an ant and a grasshopper in the bathroom. I never did go down for breakfast so I can't say if that area is clean or not. We were staying here because we travel with our dog, but now we will find another place.
Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello Michelle,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you mentioned with our housekeeping team to ensure this does not happen again. We hope you give us another chance to provide you with a better experience in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean from top to bottom staff was really kind n easy simple service. The only down fall was no wifi but no big deal. I will definitely come back to this one again.
Stayed 3 nights in Sep 2023
Response from Manager on Sep 22, 2023
Hi Richard,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our wifi, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on Sep 22, 2023
Hello Kenneth,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Oniel Rediresponse Specialist on Sep 15, 2023
Hi Greg,Thank you for taking the time to write a review of your stay at the Red Roof Inn Bowling Green. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

2/10 Terrible

Tonya

Disliked: Cleanliness, property conditions & facilities
I will never stay there again!!! It had bugs, sheets were dirty with female hair and blood on chair and cover. This is the most horrible place I have ever stayed at. Just nasty!
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on Sep 14, 2023
Dear Tonya, Thank you for leaving your feedback after your experience at RED ROOF INN BOWLING GREEN. Regarding the uncleanliness and insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee RediResponse Specialist

10/10 Excellent

Alyssa

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Amenities
It’s what is expected. Not super up to date, clean enough. You get what you pay for.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hi Alyssa,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic fil a right next door
Stayed 1 night in Sep 2023
Response from Manager on Sep 8, 2023
Hi Kelli,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice people
Stayed 1 night in Aug 2023
Response from LaTunde Murrant. Rewards Specialist on Sep 1, 2023
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BOWLING GREEN. It's great to see you enjoyed your stay, resulting in a 5/5 score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that we have super nice people. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hi James,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Poor

Agnes

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Don't try to use vending machine in the lobby. Keeps your money and no product. Bed is one of the most lumpy mattress I have ever slept in. TV so small can't even read the guide if laying in bed. Breakfast is an insult. Only 3 tables with 2 chairs at each table for entire hotel. Place is a joke. Looks like just being bleed dry and then will abandon.
Stayed 1 night in Aug 2023
Response from Manager on Aug 30, 2023
Hello Agnes, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

8/10 Good

Tarama

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area of town
Stayed 1 night in Aug 2023
Response from Olivia RediResponse Specialist on Aug 27, 2023
Hello Tarama, Thank you for taking the time to write a review of your stay at the Red Roof Inn Bowling Green. I am glad you found our location to be good. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely, OliviaRediResponse Specialist

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 22, 2023
Hello Wayne,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.