Don't stay here, lousy, dirty and dishonest
Posted Aug 23, 2016 on Hotels
We checked in at 6pm, the front lobby smelled really bad. We went to the room anyway, but found the beds to be very small and the room was rundown, smelled and was dirty. The young lady at the check-in desk was nice when we told her the beds were too small, and said she would cancel the reservation. Hotels.com called them to recover the costs and they lied, saying we stayed there and even checked out late! I have my receipt from the Marriott Hotel we actually did stay at. They are very dishonest, but Hotels.com made it right.