Property amenity

Reviews of Country Inn & Suites by Radisson, Bozeman, MT

3 out of 5
Country Inn & Suites by Radisson, Bozeman, MT
5997 E Valley Center Rd, Bozeman, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice and clean. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much. The best hotel in Boseman!
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 20, 2024
Dear Kristina,We appreciate you taking the time to share your kind words with us! Providing clean, and comfortable accommodations is a standard we strive for, and we are pleased that we were able to meet your expectations. We hope that you will visit us again the next time you are in the area.

10/10 Excellent

Yelena

Stayed 3 nights in Feb 2024

10/10 Excellent

Stephan

Traveled with family
Very friendly and accommodating staff and manager. Clean and well maintained rooms. Like the place
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Stephan,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Country Inn & Suites by Radisson, Bozeman, MT!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms are clean and updated. Pool area and hot tub, very relaxing. Love the adult hours!! Breakfast is good, just wish they could get the eggs to not be so mushy...personal preference.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Nicole,Thank you for choosing Country Inn & Suites by Radisson, Bozeman, MT! Our team is delighted you enjoyed our clean rooms and had a chance to enjoy our pool and hot tub experience. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

6/10 Okay

yesica

Disliked: Cleanliness, property conditions & facilities
Common areas were dirty lots of dust. Our room’s ac/heating made a very annoying sound all day and night. Had to turn it off called front desk all they said was to turn it off and they will bring some blankets
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Yesica,Thank you for your recent stay and we appreciate you taking the time to share your valuable comments. We're sorry to hear we were unable to provide the enjoyable experience our guests are accustomed to and that you were disappointed with aspects of your visit. Please accept our apologies if the communal areas had not been cleaned to our usual high standards and for any noise issues you encountered with the air conditioning; we will certainly address these internally and work with our team to ensure these are resolved. We're grateful for your feedback, and we hope to have the opportunity to impress you the next time you're in the area.

10/10 Excellent

Carl, Massillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Carl,Thank you for sharing your experience with us! Your positive feedback means a lot to our team, and we're delighted you enjoyed your time with us. We can't wait to welcome you back to Country Inn & Suites by Radisson, Bozeman, MT, for another fantastic stay!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Melanie,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon!

10/10 Excellent

amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast came in clutch when we got snowed in. The staff were so great!
Stayed 1 night in Jan 2024
Response from General Manager on Feb 23, 2024
Dear Amanda, It was a delight to welcome you to Country Inn & Suites by Radisson, Bozeman, MT, during your recent visit. We're happy to hear that our tasty continental breakfast and friendly staff made for an excellent stay. Thank you for the five-star rating, and please come back soon!

10/10 Excellent

Robert, Mount Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Clean and comfortable room. Very quiet! Pleasant staff.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Robert,Our goal is to make sure we always have high marks on the three "C's" that are so important to all of our guests; clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer and we hope to welcome you back to Country Inn & Suites by Radisson, Bozeman, MT the next time you're in the area.

10/10 Excellent

Dan

Traveled with family
Clean. Friendly staff
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Dan,Thank you for your wonderful review! We will definitely share this with our staff as they work hard to make sure our guests have a comfortable stay and always love and appreciate comments like yours. We hope to see you again soon at Country Inn & Suites by Radisson, Bozeman, MT!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great manager! She went out of her way to accommodate us when our flight was cancelled. Great property and great staff.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Ashley,Thank you for your review and for giving us a perfect rating! We take great pride in catering to our guests’ needs the best way we can, so we’re delighted this commitment was reflected in your stay. It was a pleasure having you here, and we hope to welcome you back soon.

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the pipes in the wall knocked every time someone turned on the water, and the heater unit made a pretty good racket while it ran. But everything was clean, etc.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 13, 2024
Dear Annie,Thank you for sharing your feedback about your stay. We're glad you found everything clean and to your satisfaction overall. However, we apologize for the inconvenience caused by the noise you encountered. We understand how important a peaceful environment is for our guests, and we will look into these issues to ensure they are addressed promptly. We appreciate your comments, as they help us improve our guest experience, and we hope to welcome you back to Country Inn & Suites by Radisson, Bozeman, MT, for a more serene stay in the future.

10/10 Excellent

Beau

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shilo

Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Convenient to everything. Thanks again!
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Ryan,Our fantastic location and hardworking staff are part of the quality that our guests can depend on! We are so happy you enjoyed these aspects of your stay, and it was truly a pleasure hosting you. Please come back to Country Inn & Suites by Radisson, Bozeman, MT, soon!

10/10 Excellent

Lorinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

george, great falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first day at this property. For the most part everything ead good. Some small cleanliness issues. Bed sheets seem to have some what stands at could not be gotten out by laundry or we're missed completely
Stayed 1 night in Dec 2023
Response from General Manager on Dec 12, 2023
Dear George,We understand that first impressions are essential, and we're happy you had a great experience overall. Rest assured, your feedback regarding cleanliness will be shared with our housekeeping team so their performance can improve. The next time you visit, we hope to earn five stars!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean in a great location close to the airport, food, gas, and anything else you may need. Highly recommend.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 11, 2023
Dear Steven,Thank you so much for your perfect rating and for recommending us to your fellow travelers! We're delighted our excellent location was a highlight of your visit and that the high standards of cleanliness we adhere to left a good impression on you. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ricky

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Breakfast
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 3, 2023
Dear Ricky,We're so happy to hear that you enjoyed our tasty breakfast during your visit, and we trust that everything else was in order for your stay. Thank you so much for the high rating, and we hope to see you again soon.

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property with updated amenities. The location was great with nice restaurants and shopping.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 27, 2023
Dear Lee Ann,We're thrilled our updated amenities and convenient location made for an excellent stay at Country Inn & Suites by Radisson, Bozeman, MT. Thank you for the positive comments, and hurry back!

10/10 Excellent

Veda C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of a great trip
Everything was comfortable and perfect!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 19, 2023
Dear Veda,Thank you very much for your review and choosing to stay at Country Inn & Suites by Radisson, Bozeman, MT. We are so glad you enjoyed your experience at out hotel. It was an absolute pleasure hosting you, and we look forward to welcoming you back next time you are in the area.

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was most enjoyable. A pleasure to stay there. Staff very helpful.
Stayed 5 nights in Oct 2023
Response from General Manager on Oct 19, 2023
Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Bozeman, MT. We are thrilled to learn you enjoyed your stay. Guest feedback is always appreciated and we thank you for highlighting our professional staff and complimentary breakfast. We hope to see you again soon, as it was a pleasure hosting you.

8/10 Good

Mary

Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel for work a lot and I really like this hotel
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Jeffrey,Thank you for your review and for giving us a perfect rating. It was a pleasure having you here, and we hope you return the next time you visit Bozeman!

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Austin

Liked: Property conditions & facilities
Disliked: Staff & service
We were having a good stay until our second to last day when housekeeping decided it was ok to enter our room while we were gone when our do not disturb sign was on the door. I had things left out including personal items (hence why I left the sign on the door) that were touched and moved around. Clothes that were left on a chair that were picked up and thrown into a plastic bag. Personal items in the bathroom that were touched and rearranged. Even if the do not disturb sign wasn’t on the door and I wanted the room cleaned, I’ve never had housekeeping move so many personal items to the point where I couldn’t find things. You change the towels, restock toiletries, make the bed and move along…the worst part is that we came back to the deadbolt open so the door wouldn’t latch. It was left open. Super unsettling as anyone could have entered our room!!! I will not be staying here again. Please explain to housekeeping what a do not disturb sign means.
Response from General Manager on Oct 5, 2023
Dear Austin,Thank you for letting us know your experience staying with us. Please know our housekeeping team will be investigating this incident to ensure it does not happen again, and we are sorry for the inconvenience. We wish you pleasant future travels.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Sean

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Limited WiFi, unable to work online from room
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 2, 2023
Dear Sean,Thank you for being our guest in Bozeman. We're sorry to hear about any issues with the WiFi and hope you notified the front desk team. Our team will take a look at any upgrades. Many thanks for the valuable feedback.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Our room was ready when we checked in early, and everything was clean and comfortable. It was a convenient place to stay in order to get to the airport early the next morning.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations and high standards of cleanliness hit the mark for you. Hopefully, you took full advantage of our convenient location, and we appreciate you mentioning it to your fellow travelers. Thank you for your review, and we hope you return soon!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was easy access to air[prt
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Dear James,Thank you for choosing to stay at Country Inn & Suites by Radisson, Bozeman, MT! We're happy our proximity to the airport met your needs well. Your positive rating is appreciated, and we hope you'll come back!

10/10 Excellent

KIMBERLY, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest shout out to Angela on our check-in was excellent. She’s a keeper and great Customer Service.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Dear Kimberly,Thank you for your kind words and for recognizing Angela's excellent customer service. We appreciate your feedback and are glad to have team members who go above and beyond. We hope you enjoyed your stay at Country Inn & Suites by Radisson, Bozeman, MT, and we look forward to welcoming you back.

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Cristina

Traveled with family
Liked: Staff & service, amenities
Upon arrival the bathroom was not clean. Also the drains in the sink and bathtub did not drain well. The front desk attendant gave us a great recommendation for diner.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 18, 2023
Dear Cristina,Thank you for staying with us at Country Inn & Suites by Radisson, Bozeman, MT. While we are glad you enjoyed your stay, we do wish it had been completely seamless. Thank you for writing to us and we apologize your bathroom was not prepared for your stay. We will notify the respective teams of the issues with your room, so that they may be corrected for future visits. It is our hope you join us again, if ever in the area. It was a pleasure hosting you.

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2023

10/10 Excellent

KIMBERLY, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly employee at check-in. Helpful in answering questions about where to eat.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 16, 2023
Dear Kimberly,Thank you for your kind words regarding our friendly check-in experience and helpful team members. We're delighted to have been of assistance, and we hope you enjoyed your dining experience in the area. We look forward to welcoming you back to Country Inn & Suites by Radisson, Bozeman, MT.

8/10 Good

Sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good views of surroundings Breakfast was adequate
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Sandhya,We appreciate the time you have taken to share your experience! It's great to know you enjoyed the scenic views and found the breakfast satisfying. We look forward to welcoming you back to Country Inn & Suites by Radisson, Bozeman, MT!

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice
Stayed 1 night in Sep 2023
Response from General Manager on Sep 21, 2023
Dear Misty,Our staff loves to make our guests feel welcome, and we are thrilled they were one of the highlights of your stay. It'd be terrific to serve you again at Country Inn & Suites by Radisson, Bozeman, MT, so please revisit us soon!

10/10 Excellent

Dobald

Liked: Cleanliness, staff & service, room comfort
Great stop
Everything was great and so nice to have a restaurant right next door. The rooms were very nice and the staff was friendly and knowledgeable.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 15, 2023
Dear Dobald,We're thrilled you enjoyed your stay and the convenience of having a restaurant nearby. It's fantastic that you found the rooms comfortable and the staff friendly and knowledgeable. We appreciate your kind words and hope to welcome you back for another great stay at Country Inn & Suites by Radisson, Bozeman, MT.

8/10 Good

Lita

Traveled with partner
Liked: Amenities
The room wasn’t ready when we checked in which was disappointing after a long day of travel. They said they were short staffed. Everything else was fine!
Stayed 1 night in Sep 2023
Response from General Manager on Sep 15, 2023
Dear Lita,Hosting you was a pleasure, and we are pleased to have met your expectations. We apologize for any delay in accessing your room while we ensured that it was up to our high standards of cleanliness. It is our hope that you enjoyed yourself in Bozeman so much that you plan to return again. Come back and stay with us anytime at Country Inn & Suites by Radisson, Bozeman, MT.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to I-90
Stayed 1 night in Sep 2023
Response from General Manager on Sep 13, 2023
Dear Thomas,We are delighted our proximity to the interstate was convenient for you, and we trust you appreciated our comfortable rooms and friendly service. Whenever you are in the area, please come back and see us at Country Inn & Suites by Radisson, Bozeman, MT!

6/10 Okay

Marissa

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not great, moldy bathroom
I have stayed at this hotel for business a few times in the past and thought it was decent. Sadly, it seems to have gone downhill. I understand that staffing is a challenge throughout the industry, however, the front desk was manned by a sign at all hours asking you to push a button of you needed anything, and then the associate would appear from the office, looking bothered. Also, the state of my room was less than desirable, the shower was very moldy, which is awful for someone like me, allergic to mold. I was disappointed with this stay.
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 13, 2023
Thank you for reaching out. We have always appreciated your repeat business. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff, well maintained property, convenient to MSU. We had a very comfortable stay.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 13, 2023
Dear Nancy,Thank you for letting us know about your visit to Country Inn & Suites by Radisson, Bozeman, MT. It is fantastic to hear that you found our location convenient for your needs and that you had pleasant interactions with our friendly staff. We look forward to seeing you again soon.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and overall a clean hotel
Stayed 1 night in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Kenny,Thank you for staying with us and for your five-star review! We are pleased that you enjoyed our friendly team and clean facilities, and we would like to invite you back again anytime!