Lobby

Reviews of Days Inn & Suites by Wyndham Bozeman

3 out of 5
Days Inn & Suites by Wyndham Bozeman
1321 N 7th Ave, Bozeman, MT

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1004 reviews" "
Rating 8 - Good. 301 out of 1004 reviews" "
Rating 6 - Okay. 175 out of 1004 reviews" "
Rating 4 - Poor. 104 out of 1004 reviews" "
Rating 2 - Terrible. 77 out of 1004 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from Jill Davis Assisant General Manager on Mar 20, 2024
Thank you for the kind review.. Hope to see you again and safe travels

10/10 Excellent

DEBRA, BILLINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jill Davis Assistant Manager on Mar 10, 2024
Thank you very much for such kind words. I am very pleased that you enjoyed your room and also the breakfast that we offer. I hope we get the privilege to see you again very soon. Safe travels.

2/10 Terrible

Shany

Disliked: Cleanliness, amenities, property conditions & facilities
The airport shuttle was unavailble for my arrival and departure....i don't think it should even be listed as an option
Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on Mar 7, 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Our hotel shuttle is reserved by a guest with advance notice by calling the hotel. We are in the process of correcting our website to include this notice along with the hours our shuttle is operating. Hope you will stay with us again and safe travels.

10/10 Excellent

Tre

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good stay 👌
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on Mar 7, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large with a sitting area, couch and TV in the front end, bedroom in back. Clean! and not dingy or outdated. Great value for the price, will do it again!
Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on Mar 7, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

6/10 Okay

Debra

Liked: Amenities
The TV could not get the channels. Bulb was out at the desk. Lightning was fluorescent and could not apply my makeup. At 3:30 no fresh coffee in the kitchen.
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on Mar 2, 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. I will pass on the TV and light issues to our maintenance staff. Please accept my sincere apology and hope you have safe travels.

6/10 Okay

Kerry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was under construction and the first room I was given had the furniture piled in the middle of the floor. No big deal. We ended up in the "being renovated" section. Not awful, but it would have been nice to have a discount for the inconvenience. SO much weed smoke EVERY time we were around the hotel - I had to put a towel under our door so It didn't waft in. Some other events included people bringing in 3 cases of Corona at noon, people talking VERY LOUDLY at 2:00 a.m., and sounds of a LIVE porn film next door at 4:00 p.m. Lets just say I will NOT be staying there again. Oh, and I could not call the front desk because the phones were down in the whole wing. Oy Vey!
Stayed 3 nights in Feb 2024
Response from Jill Davis Assistant Manager on Mar 2, 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. I will pass on the phone issue to our Maintenance staff. Please accept my sincere apology and hope you have safe travels.

8/10 Good

Carrie

Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on Mar 23, 2024
Thank you for staying with us on your recent trip. I hope we get the pleasure to have you again as guests at the Bozeman Days Inn & Suites.

8/10 Good

Justin

Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on Mar 23, 2024
Thank you for staying with us on your recent trip. I hope we get the pleasure to have you again as guests at the Bozeman Days Inn & Suites.

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff accommodating. Quiet hotel for being on a main road.
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on Feb 11, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Jan 22, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jill Davis Assistant Manager on Jan 21, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

Colleen

Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on Feb 11, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jill Davis Assistant Manager on Jan 21, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

Jacob

Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on Jan 21, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

stuart

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on Jan 21, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

6/10 Okay

Alysha

Traveled with family
Liked: Cleanliness, staff & service
Considering the price, it was fine. It had vey high star reviews on Expedia and I wouldn’t give it that high. Half of the downstairs has recently been renovated so I’d give that side 5 stars, but we were put in the old side where the carpet is very dirty looking and there seems to be painted over mould in the bathroom. Little things add up like no shampoo in the bathroom, no towels by the pool, pretty weak breakfast. All that being said it was a cheap price and that was my priority for a quick sleep on a long drive.
Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on Jan 10, 2024
I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your concerns is genuinely appreciated. We are in the process of remodeling the section that is older in the next month. Safe travels

4/10 Poor

Dawn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I liked the size of the room, the front desk staff and breakfast. However, the room was DIRTY, it was Christmas night and we didn't see the bad condition it was in when we arrived because it was dark and we were tired and just went to bed. When I went to take a shower, there was dirt and hair in the tub. My husband cleaned it out so I could shower. The tub wouldn't drain and I told the front desk. It was fixed by the time we got back to the room. On our way to check out my husband noted that it appeared as if someone had thrown liquid all over the wall over the bed we did not sleep in. Very disappointing.
Stayed 2 nights in Dec 2023
Response from Jill Davis Assistant Manager on Jan 10, 2024
Thank you for sharing your recent stay with us. I am pleased that you enjoyed the bed type in your room. I will pass on to the housekeeping staff your issues with the cleanliness. I apologize if we did not exceed your expectations regarding the room as we are always trying to improve our guest experiences at the Bozeman Days Inn & Suites. I hope you will try us again very soon.

6/10 Okay

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2023
Response from Jill Davis Assistant Manager on Jan 6, 2024
Thank you very much for the review about your stay. I am so happy that you enjoyed your stay as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

Chad

Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on Feb 11, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

2/10 Terrible

Kailee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not let us check in when we got there and did not get us a refund even when we did not stay there. Do not recommend
Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on Jan 6, 2024
I sorry to hear that you were unable to check in.. Our hotel check in time is 3pm.. With your reservation being made through an online line travel website, you will have to contact them for the refund. Safe travels.

8/10 Good

Miranda

Traveled with partner
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Feb 11, 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

velma

Traveled with family
Liked: Cleanliness, staff & service
The front desk lady was amazing. very refreshing to see such great customer service. She stands above the rest!!!!
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Jan 1, 2024
Thank you very much for such kind words. I am very pleased that our staff is friendly and helpful with great customer service. I hope we get the privilege to see you again very soon. Safe travels.

2/10 Terrible

Keyla

Traveled with family
Disliked: Staff & service
I booked because they advertise an airport shuttle. Per their instructions, I tried to call several times to arrange the necessary shuttle and they never answered the phone. When I arrived and requested the shuttle service, the guy at the counter said that it didn’t start running as early as I needed it and to a taxi. I could have booked a better hotel or better price except I needed the airport shuttle. They should not advertise what they are not willing to offer. Had the room charge been refundable, I would have walked out and went somewhere else.
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Jan 1, 2024
Thank you for choosing the Bozeman Days Inn & Suites on your recent trip to Montana. We are working on updating our web site information concerning the shuttle hours. Safe Travels.

10/10 Excellent

Cinnamon

Liked: Amenities
Friendly helpful informed staff
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Dec 26, 2023
Thank you very much for such kind words. I am very pleased that our staff is friendly and helpful with great customer service. I hope we get the privilege to see you again very soon. Safe travels.

6/10 Okay

Larry

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
our stay at your hotel......
The room was realy small,when taking A shower, water would not drain, standing in water over your ankles, the same for the sink, the heater was realy noisy...not the greatest breakfast!!! Could not believe one elevator for that great big Hotel!!
Stayed 2 nights in Dec 2023
Response from Jill Davis Assistant Manager on Jan 1, 2024
Thank you for sharing your recent stay with us. I apologize if we did not exceed your expectations regarding the rooms as we are always trying to improving our guest experiences at the Bozeman Days Inn & Suites. I hope you will try us again very soon.

4/10 Poor

Polina

Traveled with family and small children
It is ok but kinda old overall and I heard all the rooms around with people just talking.
Stayed 2 nights in Dec 2023
Response from Jill Davis Assistant Manager on Dec 26, 2023
Thank you for sharing your recent stay with us. I apologize if we did not exceed your expectations regarding the rooms as we are always trying to improving our guest experiences at the Bozeman Days Inn & Suites. I hope you will try us again very soon.

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jill Davis Assistant Manager on Dec 26, 2023
Thank you very much for such kind words. I am very pleased that you enjoyed your room and also the Continental breakfast that we offer. I hope we get the privilege to see you again very soon. Safe travels.

8/10 Good

Michelle

Liked: Cleanliness, room comfort
As expected
No complaints, I wanted a cheap place to rest for the night and this was it. No frills, definitely worn/dated, but for a night? Fine. Nice staff, breakfast as expected. Location is OK, but a little noisy from cars.
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Dec 26, 2023
Thank you very much for such kind words. I am very pleased that you enjoyed your room and also the Continental breakfast that we offer. I hope we get the privilege to see you again very soon. Safe travels.

6/10 Okay

Chelsea

Traveled with family
Liked: Staff & service, amenities
My sister and I stayed here at the end of October 2023. The stay was fine, no big issues but three things stuck out that we were a little surprised with. First, we went to put food in the fridge and there was a plastic bowl still in the freezer from someone else. Second, the shower drained sooo slowww like it was clogged. Lastly, my sister thought she was smelling cat urine every so often in her bed and thought nothing of it until she found a cat toy up against the bottom of the bed on our last night there.
Stayed 4 nights in Oct 2023
Response from Jill Davis Assistant Manager on Dec 26, 2023
Thank you for sharing your recent stay with us. I apologize if we did not exceed your expectations regarding the rooms as we are always trying to improving our guest experiences at the Bozeman Days Inn & Suites. I hope you will try us again very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on Dec 26, 2023
Thank you very much for such a great review about your stay. I am so happy that you enjoyed our Continental breakfast as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is very confusing.
Stayed 1 night in Dec 2023
Response from Judy on Dec 11, 2023
WOW, thank you for the 5 out 5. We are so happy you enjoyed your stay. We hope you had time to enjoy the indoor heated pool. We look forward to seeing you again.

2/10 Terrible

Alyssa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Judy on Dec 12, 2023
I am sorry that we fell short of your expectations. We hope that you will give us another opportunity to serve you. Warm Regards!

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was pretty disgusting. The bathroom was dirty with a lot of hair in the bathtub and a strong odor of urine the entire stay. There were stains on most of the furniture, towels, and linens (I actually think there was blood on the sheets and some towels). Wi-Fi did not work most of the time, so I ended up buying a lot of data for my phone. Vending machines did not work, just ate my money. They make the housekeeping team work until after 10:00 P.M. and it was very noisy while trying to sleep. Will never go back to this hotel.
Stayed 5 nights in Dec 2023
Response from Judy on Dec 12, 2023
I am very sorry that you experienced issues. This is not who we are. We have noted your survey and have addressed them with staff. Yes, we are a large hotel, and do have staff that works 2pm-10pm and are not front desk employees. This is for the betterment for our staff and our guests. Warm Regards,

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
Response from Jill Davis Assistant Manager on Mar 2, 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Judy on Dec 12, 2023
Greetings! Thank you for the positive review. We appreciate that very much. We look forward to helping with your lodging needs the next time you are in the area. 'Warm Regards,

10/10 Excellent

Schalene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great rooms! Clean, comfortable- just right!
Stayed 1 night in Dec 2023
Response from Judy on Dec 12, 2023
Greetings! Thank you for the kind words regarding your stay in Bozeman. I will share your survey with our team. It is always a pleasure to receive positive surveys. Please let us know the next time you will be coming back to our community. Happy Holidays!

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service
Friendly staff
Stayed 2 nights in Dec 2023
Response from Judy on Dec 12, 2023
I will share your words with our team. They will appreciate seeing this. We look forward to seeing you the next time you are in Bozeman. Happy Holiday!

8/10 Good

Karen

Enjoyed the pool and hot tub/sauna. The jets in the hot tub could have been better. Rooms could have better lighting too dark. Overall we had a good stay. Enjoyed the breakfast waffles. Especially the Pumpkin flavor.
Stayed 1 night in Nov 2023
Response from Judy on Dec 12, 2023
Thank you for the feedback. I have noted with maintenance what you have written. The Pumpkin waffles are fabulous.. Glad you enjoyed them. We look forward to seeing you again!Happy Holidays!

8/10 Good

Joewel

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and furniture was updated. The breakfast was lacking, which was interesting because they have a pretty big dining area. I'd love to see cooked food presented some day.
Stayed 1 night in Nov 2023
Response from Judy on Dec 12, 2023
Thank you for the feedback. I appreciate what you have written regarding breakfast. I will be sure to share this with our upper management. It is always good to hear from a guest perspective. Thanks again,

8/10 Good

Brett

Traveled with partner
Disliked: Staff & service
The staff was a little rude. An employee named Sarah was eating the free breakfast which is fine but she kept butting in front of me and bumping into me and then would give me a dirty look. It was super unprofessional. Also the girl who was serving up the food was very dirty and smelled like cigarette smoke.
Stayed 1 night in Nov 2023
Response from Judy on Dec 12, 2023
I am sorry we fell short during your stay. I will be sure to share your words with the staff. It is nice to get this info from a guest point of view. We hope to see you again when you are in our community. Happy Holidays!

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness
Likes: very close to an excellent and event center. Ease of access to the interstate. Dislikes: very poor internet connection and very LOUD heating system! We couldn't even hear the tv & it kept waking us up at night!
Stayed 4 nights in Nov 2023
Response from Judy on Dec 12, 2023
Thank you for your feedback regarding your recent stay. I am sorry that we fell short of your expectations. Your survey has been address with maintenance in hopes of "fixing" what you have mentioned. We do appreciate what you have expressed. Happy Holidays!

10/10 Excellent

Troy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was fantastic when checking in!
Stayed 1 night in Nov 2023
Response from Judy on Dec 12, 2023
I am thrilled to read that our team was doing a fantastic job with our guests! I will be sure to share this with our staff. It is always good to get positive feedback. We look forward to seeing you again when you are in our community. Happy Holidays!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Judy on Dec 12, 2023
I am sorry that we fell short during your stay. We hope to have an opportunity to fix it during your next stay in our community. Happy Holidays!

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay but was very nice
Stayed 1 night in Nov 2023
Response from Judy on Dec 12, 2023
Thank you for the positive feedback. It is always nice to receive this. We look forward to seeing you again when your return to our community. Happy Holidays!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very helpful!
Stayed 2 nights in Nov 2023
Response from Marcia W on Nov 14, 2023
Thank you Lisa

4/10 Poor

Danielle, omak

Traveled with family
Disliked: Cleanliness
The first room assigned to us, had not been cleaned feom the previous guest. The second room, the bathtub/shower had not been cleaned. The pool was closed due to a guest throwing a pizza in the pool.
Stayed 2 nights in Nov 2023
Response from Marcia W on Nov 13, 2023
Danielle - Sorry to hear of your experience.

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Marcia W on Nov 13, 2023
Thank you Nathan

8/10 Good

Lacee

Stayed 2 nights in Nov 2023
Response from Marcia W on Nov 13, 2023
Thank you Lacee

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2023
Response from Marcia W on Nov 13, 2023
Thank you Vadim