Reception

Reviews of Hampton Inn Bozeman

2.5 out of 5
Hampton Inn Bozeman
75 Baxter Ln, Bozeman, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 361 out of 658 reviews" "
Rating 8 - Good. 204 out of 658 reviews" "
Rating 6 - Okay. 63 out of 658 reviews" "
Rating 4 - Poor. 20 out of 658 reviews" "
Rating 2 - Terrible. 10 out of 658 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MARIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Feb 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jeri

Business traveler
Liked: Cleanliness, staff & service
Needs updates. Met my needs.
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one choice if you need to eat outside of breakfast. No eggs at Breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Callie

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the property is a typical Hampton Inn, clean, quiet and well run. The bed/mattress in my room needed replacement, very saggy, and the location is a fair distance from any decent dining options, but if you have a vehicle, it's not bad as the city isn't that large.
Stayed 1 night in Jan 2024

6/10 Okay

Julie

Traveled with family
Disliked: Property conditions & facilities
Lobby smelled bad and room smelled of old stale cigarettes. This hotel needs a serious overhaul. I figured as. Hilton brand it would be in better shape. It was clean and the beds were fine, everything was just very old. The pool was out of service as well
Stayed 1 night in Feb 2024

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super old. The pool was broken, the ac didn't work great
Stayed 1 night in Feb 2024

10/10 Excellent

PATRICIA, pewaukee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in too late to see the property except our room which was fine. why do you not have micro wave in room?
Stayed 1 night in Feb 2024

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I got here, they couldn’t find my reservation. Eventually, they did find it. The staff was not helpful or friendly. The room was fine but seems kind of old.
Stayed 1 night in Jan 2024

8/10 Good

Monte, Burlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Safe, quiet and convenient. A little outdated but comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Lobby is warm, cozy, and welcoming. Enjoyed my stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was nice

10/10 Excellent

bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well managed and the staff provided excellent service
Stayed 3 nights in Nov 2023

10/10 Excellent

Ruth-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel!
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet! Excellent breakfast!
Stayed 1 night in Oct 2023

6/10 Okay

Shelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

William

Traveled with partner
Not the best Hampton Inn I’ve stayed at recently .Woke up to take hot shower and no soap or shampoo. Got dressed and went to the desk but it was hard to find an employee. When I did, he was surly and unhelpful. Fortunately an employee from the kitchen helped me. I won’t be back to this one unless the Super 8 is fully booked.
Stayed 1 night in Oct 2023

6/10 Okay

Cathy

Traveled with partner
Liked: Staff & service
Residue in the bathtub was a little gross
Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel interior and exterior and the room were very clean and well maintained. The king bed and pillows were very comfortable. The front desk guy was extremely helpful and friendly. He worked first shift. He gave us restaurant recommendations which we did use and the place had excellent food.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

deborah

Traveled with family
Liked: Staff & service, room comfort
Needs some love
Hairdryer broken but quickly replaced! Very outdated hotel. Needs updating especially the shower its not working properly. Shower head not clean…. But was quiet.
Stayed 1 night in Sep 2023

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Rachael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows are very comfortable and the breakfast really was great- lots of choices for adults and kids!
Stayed 2 nights in Sep 2023

6/10 Okay

John

Liked: Staff & service
Stayed 4 nights in Sep 2023

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff shortage caused much stress
Check in was listed as 3 pm but rooms weren't ready until almost 5:30 pm. We had a wedding to be at and had one hour to get ready. I was told that I could use the bathroom by the pool to change. It was not a big bathroom, no shelf to put my dress so I folded it up and layed it on the counter by the sink which just happened to be under an automatic soap dispenser and it squirted soap on my dress. When we were told the rooms were ready, ours still had the beds ripped apart. So more time to get another room. The staff were pleasant and said there was quite a shortage of staff so were running late due to that. I'm diabetic and needed some protein - no time to go to dinner so I grabbed something by the front desk. All in all, it was pretty chaotic and unpleasant only because we had a time frame to meet. Otherwise, staff were as pleasant as they could be. At breakfast the next day, there was only 2 egg omelets left and one piece of cold bacon. I probably won't return to this hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Teri

Disliked: Cleanliness, property conditions & facilities
Shower wasn’t working and we were locked out for a long time cause the key wasn’t working due to technical issues
Stayed 1 night in Sep 2023

8/10 Good

althena

Stayed 1 night in Sep 2023

2/10 Terrible

Richard

Traveled with family
Disliked: Staff & service, property conditions & facilities
Did not offer shuttle to the airport before 6:00. We had a 6:30 flight so we changed hotels.
Stayed 1 night in Aug 2023

4/10 Poor

Renae

Traveled with family
Disliked: Amenities
I had a reservation for a king bed and we got a queen and the aC barely worked. We also received a handicapped room but not a king bed.
Stayed 1 night in Jul 2023

6/10 Okay

Bari

Business traveler
Very old and needs updating. The lights beside the bed did not work and the door had a huge space between the door and seal.
Stayed 1 night in Jul 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very, very good. Enjoyed the stay!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the facilities matched Hampton Inn's highest standards.
Stayed 1 night in Jun 2023

10/10 Excellent

Edward

Stayed 1 night in Jun 2023

10/10 Excellent

KAMAL

Stayed 1 night in May 2023

4/10 Poor

georgette

Traveled with family
A bit of road noise and train passing
Stayed 1 night in May 2023

4/10 Poor

Jacqueline Marion

Traveled with family
Disliked: Amenities
TV didn’t work in room. Talked to front desk about it twice and someone was supposed to come fix it but never did. Needed this especially to watch news for winter storm updates but didn’t have that amenity.
Stayed 3 nights in Apr 2023

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2023
Response from Frank on Apr 26, 2023
Thank you for your feedback. I'm glad you enjoyed your stay.

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Frank on Apr 26, 2023
Thank you for your feedback. I;m glad you enjoyed your stay.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was traveling with a daughter that has allergies. Had some questions on breakfast ingredients and the attendant was very helpful in assuaging concerns. Also, advised the front desk of a security issue (exterior door was not locking) and it was promptly repaired. Good see the team caring.
Stayed 2 nights in Feb 2023

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice place to stay. Wonderful welcome and room is very clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Front desk Ali (I think) from was friendly, efficient and engaging. Made my day!
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness
Nice enough but pet fee is $75/night
The hotel was nice, slightly outdated but had everything we needed. Overcharged for my pet! $75 for one night. Won’t go there again with that pet charge.
Stayed 1 night in Dec 2022

10/10 Excellent

Amanda

Stayed 1 night in Dec 2022

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from downtown but easy drive. Descent for visiting MSU for the first time.
Stayed 2 nights in Dec 2022

6/10 Okay

Del

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly and helpful
Stayed 3 nights in Oct 2022