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Staff was very friendly. Rooms were clean and spacious. I appreciate that it had a microwave and refrigerator. They were kind enough to keep a delivery for us that arrived at the front desk. The workout room is nice but they could use another bench for lifting. Kind of hard for more than one person to be using the dumbbells at a time with the current set up.
misleadind about breakfast, presumed part of the room but extra charge was too much for ordinary brea
Tripty
Stayed 1 night in Dec 2023
Response from Patrick on Dec 31, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.
Non smoking room smelled like an ashy tray, was not cleaned well at all
Jessie
Stayed 1 night in May 2023
Response from Patrick M. on May 6, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.