Amazing hotel with fantastic views
Posted Apr 25, 2016
The hotel itself was fantastic. Wonderful rooms, and great decor and atmosphere. Was not happy when we checked in as the front desk staff was horrible to work with and rude. From check in to requesting the extras we had requested, all the way to asking for help with a taxi. However once we requested the manager, he was more than helpful and provided excellent service.
Comment from Hotel Management
May 13, 2016 by Holly Ferrell General Manager, Hotel Management
Thank you for staying with us! We appreciate your review and I apologize that your check in experience was not pleasant. It is our goal to provide every guest a welcoming experience and we will review your experience with the team. We hope you will consider staying with us again in the future should your travels bring you back to Bozeman.