Choose any other hotel in Bozeman
Posted Oct 23, 2016
Paid for a king-size bed, but received a room two queens. The hotel was, "sold out," but only because many rooms were dirty and not ready to be occupied. The front desk staff seemed confused about my concern regarding getting a room that was as promised on Expedia. The room was dirty, the furnishings worn and tattered. This is a 1/2 star hotel, and I am disappointed enough to recommend only the most desperate of traveler consider this particular hotel.
Comment from Hotel Management
Nov 10, 2016 by Jennie, Hotel Management
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated and allows us to provide targeted training to our staff.
We strive to provide great service, clearly we missed the opportunity.
We hope you come back and try us again in the future.