Old Motel - money out nothing into it.
Posted Aug 14, 2016 on Hotels
Bear bones. No Kleenex, hair drier, shampoo, hand lotion. Couldn't get on the internet. When we tried to call the office the phone was dead. We had to change our initial reservation to a different date so we stayed there knowing it wasn't going to be great. The women at the desk was the owner and wasn't real pleasant.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
I am sorry Linda, I am the owner and I am not the one that checked you in therefore I could have not been unpleasant to you because I did not work the day your checked in nor was I in town. Secondly I wish you would have asked for Kleenex, hair dryer and shampoo. We have all of those articles. My staff would have been glad to give them to you. The kleenex should have already been in the room but sometimes my housekeepers will focus more on the cleaning and forget the small stuff. I apologize but it would have been a really quick fix had we known. You said the phone was dead which I am not sure why however there is only about 50 feet between the office and rooms so my staff or you could have walked over to bring you what you needed. I am not sure what changing your reservation had to do with if the motel was great or not that confuses me a little but that is fine. With all being said we hope you had a great safe journey and hope you have a wonderful beautiful rest of your summer.