Posted Sep 7, 2016
The hotel room was adequate, but not outstanding. However what did make our stay enjoyable were two employees. Joyce, who took care of the breakfast, was courteous, friendly and very helpful without being intrusive or making you feel uncomfortable about anything.
The front desk, Marcia was outstanding in her job. She was friendly, helpful and went above and beyond in taking time to call me on my cell phone with my member number as she was unable to obtain one for me the day we checked out.
I worked as a customer service rep for over 30 years in a very demanding job and wish I would have had people like Marcia on my team.